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Reply Webinars

Reply's Webinars series covers all industries and spans the latest innovation trends.

Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news, new and innovative technology solutions and the issues affecting your business.

The Power of Conversation

Best Practice

Dive into the world of conversational interfaces

Chatbots, virtual and voice assistants, and robots are a powerful communication asset, an expression of the brand’s personality and a tool to create emotional bonds with customers and employees. The Reply conversational-first approach would allow for a holistic, top-down perspective of a customer's entire digital landscape, embracing the next digital revolution, enhancing brand safety and dramatically boosting efficiency and customer satisfaction.

Dive into the world of conversational interfaces 0

21.05.2021 - 23.05.2021 / ONLINE

Event

Reply Creative Challenge 2021

The Reply Creative Challenge is a team-based competition open to students and creatives from all over the world who compete in the development of a creative concept assigned by a jury of experts.

challenges.reply.com

REGISTER NOW!

Reply Creative Challenge 2021 0

15.04.2021

News & Communication

The Creative Challenge 2021, organized by Reply, kicks off in search of the Creative Talents of Tomorrow

Reply announces the opening of registrations for the Creative Challenge 2021, the team-based competition and part of the Reply Challenges program, that brings together students and young creatives from all over the world.

Agriculture 4.0

An interconnected approach to use the most innovative digital technologies and enable operators in the agricultural sector to optimise production processes and improve resource management

22.02.2021

News & Communication

“Everything-as-an-interface” is the new paradigm resulting from Reply’s “New Interfaces, Zero Interfaces” Research

The pandemic has accelerated the trend of adopting new interfaces in both consumer and professional fields, according to Reply’s new research “New Interfaces, Zero Interfaces”, based on Reply’s Trend SONAR proprietary data-driven platform.

REPLY MARKET RESEARCH HUB

Research

NEW INTERFACES, ZERO INTERFACES

Which new interface technologies can we expect to see coming to prominence in our ‘new normal’? We launched a research project based on analysis of the main studies, scientific articles and patents published in the last two years, integrated with the experiences of Reply companies in supporting’ their customers.

Discover emerging technology trends of interfaces

NEW INTERFACES, ZERO INTERFACES 0

COVID-19

Research

How COVID-19 is changing the food and beverage industry

The pandemic has rearranged consumers’ needs in general. This report focuses on how COVID-19 impacts the 2021 Food & Beverage industry in Europe.

UPDATED AS AT 15 FEBRUARY 2021

How COVID-19 is changing the food and beverage industry 0
Reply Reports about the Coronavirus 0

COVID-19 Reports Series

Reply Reports about the Coronavirus

They highlight the current impact of COVID-19 and provide data-driven information about its effects on consumer and business behavior.

These reports are in no way intended to distract from the fact that the outbreak of the novel Coronavirus is first and foremost a human tragedy affecting hundreds of thousands of people.

04.02.2021

News & Communication

Reply and Deutsche Telekom bring cloud-native networks to life

With the launch of the Access 4.0 (A4) platform, developed in collaboration with Reply, Deutsche Telekom is breaking new ground in the construction and provision of networks. The goal of the joint project is to replace conventional hard-wire systems with highly automated and microservice-based technologies.

TELCO PLATFORM

Case Study

Access 4.0

With the Access 4.0 (A4) platform, Deutsche Telekom is breaking new ground in the construction and provision of networks. Reply, chosen as co-development partner, supports Deutsche Telekom in this transformation from a traditional telecommunication provider into a cloud-based provider.

Driving the concepts of disaggregation and softwarisation

Access 4.0 0

CLOUD COMPUTING

Research

From Cloud to Edge

Cloud technology is the ‘behind the scenes’ foundation of today’s and tomorrow’s mainstream services. From its outlook on international ICT markets, Reply observed that cloud-related technologies are the key to moving boldly on reacting and restarting activities.

A look into the worldwide market of Cloud Computing with a focus on the new opportunities enabled from Edge Computing

From Cloud to Edge 0

02.02.2021

News & Communication

“From Cloud to Edge” Research predicts the rise of Edge Computing and unveils the main trends in the Cloud Computing Market

By 2025 Cloud Computing will lead the ICT infrastructure market and Edge Computing will become an exponentially growing market, according to Reply’s new research “From Cloud to Edge”.

THE RISE OF AUTONOMOUS
MOBILE ROBOTS

Reply is continuously scouting and evaluating the latest robotics
technologies, to determine their aptitude for viable business use cases

18.01.2021

News & Communication

Reply signs an agreement with AWS to develop industry solutions

Reply, specialized on new communications channels and digital media, announces today it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to develop industry solutions for Financial Services, Manufacturing, Automotive, Retail, Energy, and Telco customers.

Aviation

Case Study

Cloud migration: Lufthansa reduces TCO by 16 percent

Lufthansa has decided to move its global complaint management and B2B sales activities to the cloud. Reply's targeted consulting enabled Lufthansa to continue using a mission-critical application for its global passenger complaint management as well as all B2B sales activities that has been in use for many years and now had to be migrated to a future-proof platform.

Cloud migration Lufthansa reduces TCO by 16 percent 0

coding

Best Practice

How AI is disrupting software development

AI-powered development tools are revolutionizing every industry. Reply is actively analysing, monitoring and implementing the tools with most potential to verify their effectiveness in real projects.

How AI is disrupting software development 0

coding

Best Practice

THE LOW CODE REVOLUTION

Low code Development Platforms are pieces of software that provide a development environment used to create application software, through graphical user interfaces and configuration, increasing the production capacity of development teams by reducing traditional hand-coded computer programming. Reply adopts different approaches to Low Code technologies which vary based on the impact on the organisational structure.

REPLY MARKET RESEARCH HUB

Rebooting Longevity

The research investigates the implications of the lengthening of the life expectancy
of a growing segment of the world’s population

Rebooting Longevity 0

27.11.2020

News & Communication

Reply enters into eSports

Reply announces its entry into eSports in collaboration with Totem eSports, a project born in 2019 that spent the year battling its way through the most competitive titles of the main ESL circuits, which for the 2021 season will be renamed Reply Totem eSports.

Digital Experience

Research

Leader in Digital Experience services

Reply is one of the leading full-service providers of Digital Experience Services (DXS), according to the first-ever industry survey of “Digital Experience Services providers in Germany” by the market research company Lünendonk.

Leader in Digital Experience services 0

Internet of Things

Product

Axulus: Industrial IoT value scaling accelerator

AXULUS is Reply’s accelerator for the Industrial Internet of Things (IIoT). It is based on a subscription model for users and partners and enables the to definition, design and development of industrial projects that continuously generate value at scale and speed.

Axulus Industrial IoT value scaling accelerator 0

19.11.2020

News & Communication

AXULUS makes IIoT projects scalable

Industrie Reply, the Reply Group company specialised on Industry 4.0 and IIoT, enables the full business potential of IIoT to be exploited with its AXULUS. The solution enables users to develop use cases for IIoT based on templates.

IOT

Best Practice

Smart test automation

Smart Test Automation is an innovative platform which tests services that are already being used on a company’s system. It is able to report any failure or disruption to allow a timely correction. Smart Test Automation uses Artificial Intelligence on the statistical and predictive basis of the collected data.

MONITOR THE HEARTBEAT OF YOUR SERVICES

IoT Security

Best Practice

IoT security test unit. Making security tangible.

Smart factories, smart grids, smart cities… a new world arises, where things communicate with each other. Reply’s IoT Security Test Unit helps to demonstrate and test possible attacks so organisations can react fast to security issues and reduce risks of production outages.

IoT security test unit. Making security tangible. 0

Machine Learning

Case Study

Machine Learning for long term benefits

In a global enterprise like BMW, translating text is an often necessary, but time consuming and tedious task. Cutting down translation times aids the business in working faster and more efficiently. Reply achieved this for their client providing a low-cost shared service based on AWS for the entire enterprise using BMW’s state-of-the-art neural machine translation models with specific adaption to the automotive domain.

Machine Learning for long term benefits 0

22.10.2020

News & Communication

Data Reply Achieves AWS Machine Learning Competency Status

Data Reply, specialized in the design and implementation of advanced analytics and AI-powered data services, announced today that it has achieved Amazon Web Services (AWS) Machine Learning (ML) Competency status. This designation recognizes Data Reply for enabling data scientists and ML practitioners with tools to take their data, train predictive models and make predictions on new data.

20.10.2020 / Online

Event

Reply at Boston Dynamic’s User Conference Actuate

Reply will be present at Boston Dynamic’s first User Conference “Actuate”, taking place virtually from October 20th from 11:15am to 2:30pm EDT.
Reply is among the first Boston Dynamics Integration Partners worldwide, determined to support businesses benefit from advanced mobile robotics.

Mobile Robotics

Case Study

Robotics in Real Estate Operations

Reply, among the first Boston Dynamics Integration Partners worldwide, is testing the "SPOT" robot with ECE to support businesses in benefitting from advanced mobile robotics. As part of the so-called "Early Adopter Program" Reply and ECE have identified multiple possible use cases.

Robotics in Real Estate Operations 0

Artificial Intelligence

Research

Reply ranks three times as "Best in Class" provider in AI-Related Services

The teknowlogy PAC INNOVATION RADAR for AI-related Services in Germany 2020 is a tool for evaluation and visual positioning of AI-service providers in Germany. Companies are ranked according to performance in seven different segments focusing on specific industry requirements. The evaluation is based on the score achieved in the two main criteria, competence and market strength.

Reply ranks three times as

12.10.2020

News & Communication

Reply is "Best in Class" provider of Artificial Intelligence according to teknowlogy Group/PAC

Reply is among the leading service providers for Artificial Intelligence in the PAC INNOVATION RADAR for AI-related services, an industry study conducted by the independent research and consulting company teknowlogy Group/PAC.

Artificial Intelligence & Cloud

Your path to excellence in the Realms of Artificial Intelligence & Cloud

2nd level Specializing Master's Programme from Politecnico di Torino and aimed at young talent

Artificial Intelligence & Cloud - Master Hands-on Innovation 0
480x480
R20 Logo

Space is open for business

Is space exploration the next big thing? Launching costs are declining, technology is making huge steps and, despite the pandemic, private and public sectors are now looking to space as the next frontier of business. Are you ready?

Biotagging

Best Practice

Biotagging and Advanced Traceability

In traceability systems, the real protagonist is not the product, but the information. The new frontier of innovation technology is to use the molecular container in which information has always travelled. Reply is the first company in Europe to have started experimenting in this domain.

DNA is the barcode of the future

Biotagging and Advanced Traceability 0

Immersive Experience

Product

Virtual Interactive Showroom

Protocube Reply believes that the value of the technological solution lies, above all, in the digital experience it is able to provide, where emotion and engagement play a central role, together with usability and technical innovation.

Interact and engage with customers in a fully virtual environment

Virtual Interactive Showroom 0

Digital Commerce

Research

The next generation of Digital Commerce

Reply is permanently carrying out studies to anticipate trends and explore key-strategies. Emerging technologies and techniques can unlock the potential of digital commerce, turning shopping applications into emotional shopping experiences.

UNLEASHING CREATIVITY AND HARNESSING TECHNOLOGY ARE THE CHALLENGES OF THE FUTURE

12.06.2020

News & Communication

Information about Coronavirus - assurance for customers and visitors in our offices

Fully aware of our responsibility to maintain the positive results of the strict lockdown measures so far, we at Reply would like to inform you about the measures we are taking to live up to our continued commitment towards health and safety.

COVID-19

Best Practice

Fight Back

“Thanks to our Customers, for letting us be their partner in difficult times, for their trust in our ability to support their operations affected by the Covid-19 pandemic and for the lessons we learnt together from business disruption and the unexpected effects. Now it’s time to look forward. It’s time to restart.”

Filippo Rizzante, CTO, Reply Group.

restart your business

Fight Back 0

WMS

Product

Manage and execute your WMS with Reply

Reply offers cutting-edge software solutions that help companies achieve an efficient and more connected digital supply chain where different systems, partners, humans and machines seamlessly interact embracing the use of next-generation technologies. Reply has been recognized as a Visionary by Gartner, evaluated for its proprietary suites: LEA ReplyTM and Click ReplyTM.

Manage and execute your WMS with Reply 0

27.05.2020

News & Communication

Reply named a Visionary in the May 2020 Gartner Magic Quadrant for Warehouse Management Systems

Reply has been positioned as a Visionary by Gartner, the world’s leading research and advisory company, in their 2020 Magic Quadrant for Warehouse Management Systems.

5G technology

Article

5G Technology: mastering the magic triangle

5G technology, in combination with other technologies like Artificial Intelligence (AI), IoT, 3D printing and more will change the way consumers live today in industries as well as societies overall.

5G TECHNOLOGY TREND RESEARCH

Research

5G is the backbone of future Technology Innovation

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to 5G Network Technology, based on their occurrence within expert media articles, mass media, patents and scientific publications.

Enhanced mobile broadband – massive IoT – mission critical control

5G is the backbone of future Technology Innovation 0

teknowlogy IoT C&SI Survey

Research

Leading IoT Consulting & System Integration provider in Europe

The IoT C&SI Survey 2020 examines customer feedback on IoT consulting and system integration providers and partnerships based on 24 key performance indicators, including competitiveness, consulting expertise, implementation, solution development, collaboration, customer satisfaction and business value.

Leading IoT Consulting & System Integration provider in Europe 0

25.03.2020

News & Communication

Reply named Europe’s leading IoT provider by Teknowlogy Group/PAC

Reply has been named Europe's leading IoT provider in IoT C&SI 2020 Survey, an industry research conducted by leading independent research and consulting company teknowlogy Group/PAC.

Fashion

Case Study

Digital Innovation Starts from the Physical Store

To integrate some of the most advanced digital technologies into its in-store operating processes, the Prada Group has chosen to rely on Retail Reply’s vast experience and on the functionality offered by Oracle’s innovative Retail Suite.

DISCOVER MORE

Digital Innovation Starts from the Physical Store 0

AUTONOMOUS THINGS TREND RESEARCH

Research

The transition from automation to autonomy is in full swing

With SONAR Trend Platform, Reply is able to create an overview and mapping of relevant trends related to ”Autonomous Things”, based on their occurrence within expert media articles, mass media, patents and scientific publications.

How far away are we from Robot Swarms and Self-Piloted Drones?

The transition from automation to autonomy is in full swing 0

27.02.2020

News & Communication

Reply becomes a Microsoft Azure Expert Managed Services Provider

Reply announces it has become a Microsoft Azure Expert Managed Services Provider (MSP), which is a status awarded to only a small number of highly capable Microsoft managed services provider partners worldwide.

12.02.2020 - 13.02.2020 / London

Event

Oracle OpenWorld Europe 2020

Reply, in the capacity of Platinum sponsor, joins Oracle OpenWorld Europe 2020 at London ExCel from 12-13 February. Oracle OpenWorld Europe offers leading insight into transformational technologies and data driven possibilities, with a range of speeches and sessions led by industry experts from Reply and beyond.

30.01.2020 / Milan

Event

Quantum Computing for Business Applications

The Quantum Computing for Business Applications event is the opportunity to investigate, in an interdisciplinary manner, how recent progress in Quantum Computing is already finding concrete application in more than one business area.

Quantum Computing for Business Applications 0

Quantum Computing

Research

The Future of Quantum Computing

Quantum Computing is an evolving technology that will provide faster computational solutions to problems currently being handled only by supercomputers – or considered unsolvable with the present state of computer technology. With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trending industries related to Quantum Computing.

From Science to Business

The Future of Quantum Computing 0

Quantum Computing

Best Practice

Quantum & Accelerated Computing

Reply is exploring the potential for quantum computers and quantum algorithms to identify solutions to previously insoluble problems.

As it researches and explores quantum computing, Reply is developing solutions to use cases of interest to its customers.

DISCOVER MORE!

Digital Twin Experience

Your chance to discover the Extended Reality that will reshape Industrie 4.0
Available at MTCs around the world

Digital Twin Experience 0

Lead generation

Case Study

Google Store Visit

Measuring campaigns performance across all Google channels for the FCA Group dealer network.

Thanks to a strong collaboration and partnership between FCA, Reply and Google, we built a process with a centralized, scalable structure for over 1.500 dealers in EMEA.

Google Store Visit 0

Award

SARA Project

SARA (Smart Assistant Regulatory Affairs)

Use Process Mining and Process automation to automate repetitive factory work. Increase efficiency and better use people energy to create and improve quality.

SARA HAS WON THE PRESTIGIOUS CPHI PHARMA AWARD 2019

SARA Project 0

AI driven Business intelligence

Product

China Beats: Data driven Insights for your Business in China

China Beats is your business intelligence solution for China. It uses AI-supported social listening with connection to the Chinese data ecosystem to answer the most pressing business questions about the Chinese market and its players.

Discover what you can do with China Beats!

China Beats Data driven Insights for your Business in China 0

07.06.2019 - 03.07.2019 / Annual Event

Event

Xchange 2019

Reply Xchange is the annual appointment organised by Reply to discuss how innovation and technologies are changing the world. Through the featured presentations and a dedicated demo area, the main innovation trends in the area of digital transformation are explored.

MUNICH 7 June
MILAN 3 July

Human Machine Interfaces

Research

HMI: BRINGING MACHINES CLOSER TO PEOPLE

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends in the field of Human Machine Interfaces, based on their occurrence within expert media articles, mass media, patents and scientific publications.

Future Concepts of Human Machine Interfaces

HMI trend research

AI TRENDS
TO WATCH OUT FOR

A data-driven study to discover Artificial Intelligence trends,
figures and business opportunities.

AI Trend Report

Retail Trend Research

Research

The Retail Revolution

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to Retail Technology based on their occurrence within expert media articles, mass media, patents and scientific publications.

Discover more about Reply’s survey on Retail Trends!

The Retail Revolution 0

11.03.2019

News & Communication

REPLY NAMED A VISIONARY IN “MAGIC QUADRANT FOR CRM AND CUSTOMER EXPERIENCE IMPLEMENTATION SERVICES, WORLDWIDE” BY GARTNER

Reply today announced it has been positioned as a Visionary by Gartner in its February 2019 “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide” due to its commited focus on creativity and innovation, as well as its ability to deliver.

Retail

Research

AUTOMATED COMMERCE

'Automated Commerce’ refers to ways of employing technology to make a process or task simpler (quicker, better), by reducing the number of steps or actions taken by the user. Reply has conducted a comprehensive research programme in the UK and the study revealed which aspects of the customer journey can be improved using the latest technologies, versus where automation is inappropriate to replace human interaction.

Recognise me - but don't spy on me
AUTOMATED COMMERCE 0

16.01.2019 - 17.01.2019 / London

Event

Oracle Openworld Europe 2019

Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies

IOT

Research

The Evolution of the Consumer Internet of Things

The Consumer IoT refers to the billions of physical personal devices, such as smartphones, wearables, fashion items and the growing number of smart home appliances, that are now connected to the internet, collecting and sharing data.

Discover more about Reply’s survey on Consumer IoT!

The Evolution of the Consumer Internet of Things 0

IOT

Best Practice

Global Test Automation CENTRE FOR QUALITY MONITORING

For today’s companies, Test Automation is no longer an option, it's a necessity.
Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services. Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.

DISCOVER MORE

Global Test Automation CENTRE FOR QUALITY MONITORING 0

Artificial Intelligence & Machine Learning

Hot Spot

Intelligence

The convergence of Big Data with Artificial Intelligence has emerged as the single most important development that is shaping the future of how firms drive business value from their data and analytics capabilities.

But even as the technology advances, companies still struggle to take advantage of it, largely because they don’t understand how to strategically implement Machine Learning in service of business goals.

Intelligence 0

Data-driven Machine Learning Robots

Data Robotics

Data Robotics is defined as the set of technologies, techniques and applications required to design and implement a new automation process based on self-learning and artificial intelligence technologies, with the aim of increasing the productivity and efficiency of business processes.

Discover More

Data Robotics 0

Design Thinking

Best Practice

Design for Innovation

A room for innovations, designed to stimulate creativity and create sustainable solutions.

Germany - Reply's Design Thinking Labs for INDUSTRY 4.0 and DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.

Design for Innovation 0

ecommerce

Best Practice

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR SAP HYBRIS FRAMEWORK

To provide omni-channel commerce implementation and meet the specific needs of different industries, Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP Hybris.

DISCOVER MORE

Accelerate time to market with the COMMERCE APPROACH most suitable FOR YOUR business.

CRISP VENDOR UNIVERSE 2018

Reply: Leading IoT Provider

Crisp Research distinguishes Reply as a leading provider of IoT Development Services.

Learn more about the strengths that make Reply the perfect partner for your IoT projects in the complete report. Reply's various strengths helped it to achieve top grades: Crisp emphasises in its report the high agility of the group of companies, which is made possible by the small sized teams of the closely cooperating Reply companies.

CRISP VENDOR UNIVERSE 2018

REPLY: LEADING MANAGED PUBLIC CLOUD PROVIDER

For the third time in a row, Reply is taking a leading role in the Crisp Vendor Universe Report. Also 2018, the independent IT research and consulting firm Crisp Research named Reply the leading provider in the market segment "Managed Public Cloud Provider". Learn more in the full report.

REPLY LEADING MANAGED PUBLIC CLOUD PROVIDER 0