Search

THE TRANSITION FROM AUTOMATION TO AUTONOMY

How far away are we from Robot Swarms and Self-Piloted Drones?

AUTONOMOUS THINGS TREND RESEARCH

What's On

View More
480x480
R20 Logo

Sustainability, what do you know about it?

Humanity has advanced in many positive ways, but there are also areas with plenty of room for improvement, such as sustainability, or and what we can do to reduce the negative impact on our planet.

Digital Twin Experience

Your chance to discover the Extended Reality that will reshape Industrie 4.0
Available at MTCs around the world

Digital Twin Experience 0

30.01.2020 - 30.04.2020 / Milan / Munich

Event

Quantum Computing for Business Applications

The Quantum Computing for Business Applications event is the opportunity to investigate, in an interdisciplinary manner, how recent progress in Quantum Computing is already finding concrete application in more than one business area.

30 JANUARY - MILAN
30 APRIL - MUNICH

Quantum Computing for Business Applications 0

Quantum Computing

Best Practice

Quantum & Accelerated Computing

Reply is exploring the potential for quantum computers and quantum algorithms to identify solutions to previously insoluble problems.

As it researches and explores quantum computing, Reply is developing solutions to use cases of interest to its customers.

DISCOVER MORE!

20.11.2019 - 21.11.2019 / London

Event

Reply at Google Next 2019

Google Next London is the largest Google Cloud event taking place in EMEA this year. Reply, at its own booth within the exhibition area, showcases live demonstrations and real use cases using Google Cloud’s technologies.

Lead generation

Case Study

Google Store Visit

Measuring campaigns performance across all Google channels for the FCA Group dealer network.

Thanks to a strong collaboration and partnership between FCA, Reply and Google, we built a process with a centralized, scalable structure for over 1.500 dealers in EMEA.

Google Store Visit 0

Award

SARA Project

SARA (Smart Assistant Regulatory Affairs)

Use Process Mining and Process automation to automate repetitive factory work. Increase efficiency and better use people energy to create and improve quality.

SARA HAS WON THE PRESTIGIOUS CPHI PHARMA AWARD 2019

SARA Project 0

04.11.2019 - 08.11.2019 / Orlando

Event

Microsoft Ignite

Microsoft Ignite is an annual user conference to help business leaders and IT professionals from around the world learn about and get hands-on with the latest Microsoft products and partner solutions.

The Future of Quantum Computing

From Science to Business

The Future of Quantum Computing 0

03.11.2019 - 07.11.2019 / Barcelona

Event

Reply at Gartner Symposium ITxpo 2019

Gartner Symposium/ITxpo 2019 is Europe's Leading Conference for CIOs and Senior IT Executives to power digital transformation. This year’s Symposium will take place at the Barcelona International Convention Centre (CCIB).

11.10.2019 / Online

Event

REPLY CYBER SECURITY CHALLENGE 2019

Reply Cyber Security Challenge is a team competition open to both students and professionals created by the “Keen Minds Team”, Reply’s group of Cyber Security experts.

FIND OUT THE WINNERS!

GET THE DETAILS

REPLY CYBER SECURITY CHALLENGE 2019 0

AI driven Business intelligence

Product

China Beats: Data driven Insights for your Business in China

China Beats is your business intelligence solution for China. It uses AI-supported social listening with connection to the Chinese data ecosystem to answer the most pressing business questions about the Chinese market and its players.

Discover what you can do with China Beats!

China Beats Data driven Insights for your Business in China 0

02.10.2019

News & Communication

Storm Reply announces AWS Industrial Software Competency Premier Consulting Partner Achievement

Storm Reply, specialized in the design and implementation of innovative Cloud-based solutions and services, announced today that it has achieved Amazon Web Services (AWS) Industrial Software Competency status.

07.06.2019 - 03.07.2019 / Annual Event

Event

Xchange 2019

Reply Xchange is the annual appointment organised by Reply to discuss how innovation and technologies are changing the world. Through the featured presentations and a dedicated demo area, the main innovation trends in the area of digital transformation are explored.

MUNICH 7 June
MILAN 3 July

Human Machine Interfaces

Research

HMI: BRINGING MACHINES CLOSER TO PEOPLE

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends in the field of Human Machine Interfaces, based on their occurrence within expert media articles, mass media, patents and scientific publications.

Future Concepts of Human Machine Interfaces

HMI trend research

10.05.2019 - 12.05.2019 / Online

Event

Creative Challenge 2019

The Reply Creative Challenge is a team-based competition open to students and creatives from all over the world who compete in the development of a creative concept assigned by a jury of experts.

challenges.reply.com

Get the details!

Creative Challenge 2019 0

Artificial Intelligence

Research

AI TRENDS
TO WATCH OUT FOR

A data-driven study to discover Artificial Intelligence trends, figures and business opportunities.

Find out more fom Reply's survey on current developments in Artifical Intelligence!

AI Trend Report

03.04.2019 - 04.04.2019 / LUXEMBOURG

Event

ARCH SUMMIT 2019

Reply takes part in the Arch Summit event, the premier event for connecting tech startups with corporate decision-makers, which will be held in Luxembourg on 3-4 April.

11.03.2019

News & Communication

REPLY NAMED A VISIONARY IN “MAGIC QUADRANT FOR CRM AND CUSTOMER EXPERIENCE IMPLEMENTATION SERVICES, WORLDWIDE” BY GARTNER

Reply today announced it has been positioned as a Visionary by Gartner in its February 2019 “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide” due to its commited focus on creativity and innovation, as well as its ability to deliver.

Retail

Research

The Retail Revolution

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to Retail Technology based on their occurrence within expert media articles, mass media, patents and scientific publications.

Discover more about Reply’s survey on Retail Trends!

The Retail Revolution 0

Retail

Research

AUTOMATED COMMERCE

'Automated Commerce’ refers to ways of employing technology to make a process or task simpler (quicker, better), by reducing the number of steps or actions taken by the user. Reply has conducted a comprehensive research programme in the UK and the study revealed which aspects of the customer journey can be improved using the latest technologies, versus where automation is inappropriate to replace human interaction.

Recognise me - but don't spy on me
AUTOMATED COMMERCE 0

16.01.2019 - 17.01.2019 / London

Event

Oracle Openworld Europe 2019

Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies

IOT

Research

The Evolution of the Consumer Internet of Things

The Consumer IoT refers to the billions of physical personal devices, such as smartphones, wearables, fashion items and the growing number of smart home appliances, that are now connected to the internet, collecting and sharing data.

Discover more about Reply’s survey on Consumer IoT!

The Evolution of the Consumer Internet of Things 0

CRISP VENDOR UNIVERSE 2018

REPLY: LEADING MANAGED PUBLIC CLOUD PROVIDER

For the third time in a row, Reply is taking a leading role in the Crisp Vendor Universe Report. Also 2018, the independent IT research and consulting firm Crisp Research named Reply the leading provider in the market segment "Managed Public Cloud Provider". Learn more in the full report.

REPLY LEADING MANAGED PUBLIC CLOUD PROVIDER 0

04.11.2018 - 08.11.2018 / Barcelona

Event

Gartner Symposium/ITxpo 2018

Reply takes part in Europe’s most important annual gathering for CIOs and Senior IT Executives who focus strategic trends and technologies driving digital transformation and shaping the future of IT and business. Attendees to the event will discover a greater breadth and depth of contents.

CRISP VENDOR UNIVERSE 2018

Reply: Leading IoT Provider

Crisp Research distinguishes Reply as a leading provider of IoT Development Services.

Learn more about the strengths that make Reply the perfect partner for your IoT projects in the complete report. Reply's various strengths helped it to achieve top grades: Crisp emphasises in its report the high agility of the group of companies, which is made possible by the small sized teams of the closely cooperating Reply companies.

IOT

Best Practice

Global Test Automation CENTRE FOR QUALITY MONITORING

For today’s companies, Test Automation is no longer an option, it's a necessity.
Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services. Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.

DISCOVER MORE

Global Test Automation CENTRE FOR QUALITY MONITORING 0

Artificial Intelligence & Machine Learning

Hot Spot

Intelligence

The convergence of Big Data with Artificial Intelligence has emerged as the single most important development that is shaping the future of how firms drive business value from their data and analytics capabilities.

But even as the technology advances, companies still struggle to take advantage of it, largely because they don’t understand how to strategically implement Machine Learning in service of business goals.

Intelligence 0

Data-driven Machine Learning Robots

Data Robotics

Data Robotics is defined as the set of technologies, techniques and applications required to design and implement a new automation process based on self-learning and artificial intelligence technologies, with the aim of increasing the productivity and efficiency of business processes.

Discover More

Data Robotics 0
Google Cloud Next ’18 London 0

Google Cloud Next ’18 London

Reply takes part in the Google Cloud Next ’18 in London, 10-11 October, 2018. The event is focused around the transformative impact of the cloud on businesses and provides the opportunity to experience the power of the cloud first hand.

​​

19.07.2018

News & Communication

Microsoft Reveals the "Future of Work" with Valorem's HoloBeam tech at Inspire 2018

Over 30,000 Microsoft partners and their counterparts gathered in Vegas this week for the annual Microsoft Inspire conference to kick off the fiscal year and learn about new focus areas and solutions. The corenote presentation of Satya Nadella, CEO, included exciting insight into the future of work with a demo of Valorem's holographic telepresence technology, HoloBeam.

14.12.2017 / Partnership

News & Communication

Go Reply becomes a Google Cloud Managed Service Provider

Go Reply has become a Google Cloud Managed Service Provider (MSP), joining a group of highly specialized Google Cloud partners.

Reply Framework

Hot Spot

Robotics for Customers is here!

Reply has built its own Robotics for Customers approach in the context of Data-Driven Customer Engagement. Robotics for Customers is a framework built on two foundational pillars: Recommendation Systems and Conversational Systems.

Robotics for Customers is here! 0

Industrie 4.0

Get ready for Industrie 4.0

Industrie 4.0 is the current trend of automation and data exchange in manufacturing technologies. It includes cyber-physical systems, Internet of things, Big Data, Virtual Reality, Predictive Maintenance, 3D Printing, Cloud Computing, Smart Logistics, Cybersecurity and much more.

Get ready for Industrie 4.0 0

09.11.2017 / Industrie 4.0

News & Communication

Reply launches comprehensive Industrie 4.0 solutions for flexible and connected manufacturing

Reply offers industrial companies a broad range of Agile Industrie 4.0 solutions to make manufacturing and production processes flexible and connected.

Boost your cloud strategy

Boost your cloud strategy 0

20.02.2017 / Industry 4.0

News & Communication

Reply launches Brick Reply – the new Manufacturing Operations Platform for Industry 4.0

Reply announces the release of Brick Reply, an innovative manufacturing operations platform (MOM) for Industry 4.0 to make production process flexible and connected.

Industry 4.0

Product

Brick Reply: the comprehensive Industry 4.0 platform

Designed and developed according to Industry 4.0 paradigms, Brick Reply is a MOM (Manufacturing Operations Management) platform for the management and control of a “Smart Factory”.


GO TO THE WEBSITE

Brick Reply the comprehensive Industry 4.0 platform 0

BRAND LOYALTY FOR RETAILERS IN THE DIGITAL AGE

What role does trust play in the relationship between consumers and retailers, and how is this being affected by digital transformation?

BRAND LOYALTY FOR RETAILERS IN THE DIGITAL AGE 0

Blockchain Technology

Blockchain Technology 0

Design Thinking

Best Practice

Design for Innovation

A room for innovations, designed to stimulate creativity and create sustainable solutions.

Germany - Reply's Design Thinking Labs for INDUSTRY 4.0 and DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.

Design for Innovation 0

Industrie 4.0

Best Practice

Predictive maintenance

While from the IT perspective Predictive Maintenance is at its core a Big Data challenge, it requires expertise in the entire variety of technological fields: network and telecommunication, IT architecture, the IoT, Cloud Computing and security. Reply has a proven track record in all areas that are relevant to Predictive Maintenance.

DISCOVER MORE

Digital Experience

3D INTEGRATED SOLUTIONS

WHEN MASS CUSTOMISATION COMES TRUE

3D INTEGRATED SOLUTIONS 0

3D Digital Experience

Case Study

Protocube Reply creates Poltrona Frau’s new Digital Experience

Protocube Reply has created for Poltrona Frau an innovative 3D configuration platform that makes it possible to customise the icons and new collections offered by the renowned brand through a User Experience based on the most advanced level of realism.

ecommerce

Best Practice

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR SAP HYBRIS FRAMEWORK

To provide omni-channel commerce implementation and meet the specific needs of different industries, Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP Hybris.

DISCOVER MORE

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR SAP HYBRIS FRAMEWORK 0

The Data Incubator™

Applied Data Science Training to accelerate a Data-driven Culture inside your Company.

The Data Incubator™ 0

Multi-channel Banking

Video Reference

BNP Paribas Fortis launches new iPad app with Reply

BNP Paribas Fortis chose Reply to develop a new iPad app for its sales network, that financial advisors can use during sales conversations with their customers.

BNP Paribas Fortis launches new iPad app with Reply 0

IT service offering

Case Study

John Lewis Infrastructure Services achieves excellence with Reply

Glue Reply helps John Lewis Infrastructure Services understand the IT landscape and produce strategy and plans to improve the service performance of the organisation, ultimately supporting John Lewis and Waitrose’s innovation and business transformation projects.

CRM for Finance

Case Study

"Enabling the order flow" at DEUTSCHE Börse

Implementation of marketing campaign management and stock exchange specific business partner structures; significant involvement in coordinating development and in realizing functional extensions and system integration have been realised by Reply.

Mixing the Physical and Digital World in a new in-store experience 0

Mixing the Physical and Digital World in a new in-store experience

iBeacons, Android BLE Beacons, Ultrasounds Beacons, Audio Watermarks: a new set of technologies and standards is now available from Reply. Harness the power of Proximity Commerce and Contextual Marketing to give your customers a new tailored experience in-store and online.

Reply IoT Initiative

Site

Breed Reply
the new Internet of Things Advanced Incubator

Breed Reply, Reply’s operational investor based in London, funds and supports the development of start-ups on the Internet of Things across Europe and the USA. Breed Reply supports entrepreneurs and early stage companies by quickly bringing new ideas to the market.

Breed Replythe new Internet of Things Advanced Incubator 0

Social Media

Best Practice

Reply Social Media Command Center

Thanks to the Arlanis Reply Social Media Command Center, companies are able to increase their understanding of the social media conversations happening around their brands, products or services. ​

Arlanis Reply is the first Salesforce.com partner to open a Social Media Command Center in Germany.

Smurfs Bluville Village for Kinder Sorpresa 0

Smurfs Bluville Village for Kinder Sorpresa

Reply's creative and strategic consultancy has inspired Bluville, a play experience set in the village of the much-loved Smurfs. The game takes up the story from the film "The Smurfs 2" and extends it into an original story for the little ones to enjoy.

Crowdsourcing

Product

Unleash the Power of the crowd

Starbytes is the Crowdsourcing platform for Italian businesses wishing to use the crowd to progress projects and produce digital products and services. Created as an exclusive online service for the Reply network, Starbytes is now a certified community of over 45,000 members – creative experts, web designers, copywriters and professionals from the worlds of ICT and Digital Technologies.​​​

GO TO THE WEBSITE!

User Experience Design

Case Study

The new Napapijri.com goes live

Bitmama, the creative digital communications agency, is assisting leading casual-clothing brand, Napapijri, to launch its new website Napapijri.com.

The new Napapijri.com goes live 0

Architecture Design

Best Practice

Enterprise Architecture & Solution Design

Reply enterprise architecture has been created and continually developed to create a best practice capability based planning. Reply offers a range of solution architecture, IT system design and delivery services which will help you to ensure that all new projects and programmes remain in alignment with your business, IT, and Enterprise Architecture (EA) strategy.

Web development

Best Practice

Responsive Web Design

Web development is a complex mix of new development technologies and increasing user expectation fuelled by the consumers love for new Internet browsing technology. One such complexity is which web design and development approach to adopt in order to achieve maximum reach across all devices whilst delivering the most optimal experience for the user.

Employees Collaboration

Case Study

Driving Adoption of Digital Collaboration Tools: The Coca-Cola Enterprises Project

With the support of Reply, Coca-Cola Enterprises has successfully communicated the benefits of its new digital collaboration tools.

Web App

Case Study

Telefonica launches groundbreaking employee recognition app

Reply scoped, developed, built and delivered the internal web app, Recognise_D, to increase employee engagement and support business strategy at Telefonica. The new employee recognition programme was launched in conjunction with Telefonica’s fresh corporate strategy, which focuses on the values of Discover, Disrupt and Deliver.

Telefonica launches groundbreaking employee recognition app 0

Financial Sector

Best Practice

Craft The Right Financial Services Strategy

Financial Institutions are facing a great number of challenges to be tackled at the same time. They have to operate with a new wave of regulations to strengthen their balance sheet structure, to beat the burden of a negative credit cycle and to deeply rethink their ‘go to market’ model.
Reply offers a 360 degrees of support in mission critical areas where relevant innovation is a must.

A framework for creating shareholder value 0

A framework for creating shareholder value

​A range of industry-focused solutions that help organisations review and enhance the effectiveness of their risk management and financial performance measurement capabilities.​​

GO TO THE WEBSITE!​

Mobile

Case Study

Customising Android to new levels: the creation of the Hudl tablet for Tesco

Reply has been working with Tesco as one of the key partners in the creation of the Hudl Tablet, which marks another significant step towards the retailer’s vision of the future – to be an outstanding international retailer in stores and online.