Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services. Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.
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Quality Engineering
Combining test automation and AI expertise we have empowered Intesa Sanpaolo to become an industry leader, recognized for its excellence in user experience and digital innovation.
Our services
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HOW WE WORK
We leverage test automation technologies, artificial intelligence, machine learning and robots to make your testing activities smarter and more effective.
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Quality Design and Governance
Driving Quality from initial project stages
Definition of Best project methodologies
Assessment and improvement of existing Quality Assurance Process
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Omnichannel validation
Service validation on all digital touchpoints
Market consistent validation by Reply Test Factory and Device Farm
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Test Automation
Test automation acceleration
Automated validation on App/Web/API interfaces
Full integration with DevOps/Agile toolchains
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AI/ML for smart QA
Test coverage optimization and improvement
Machine vision and robotics solutions
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IoT Validation
IoT services functional and performance validation
IoT Devices Lab & field validation
Reliability evaluation and advisory on connectivity, audio & acoustic
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Customer Experience Evaluation
Customer journey validation
Competitors Benchmarking
Digital Customer Experience Test Factory
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Live Quality Monitoring
Continuous monitoring of commercial services
Early and preventive detection of critical issues
Case studies & best practices
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