Telco & Media

The new horizon of a platform-based business model: E2E technology stack re-foundation plus customer and data centricity to become a technology hub

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A Telco-based Platform (from Telco to Technology hub)

Telcos can transform the foundations of any technology by building a software-based platform able to manage the entire technology stack, from Network Access to Front-End channels.
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Customer and data centric BSS

Customers' fast evolving demands require future-proofed BSS solutions based on Customer and Data centricity and interoperability building blocks. 
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Lifecycle management booster

Telco & Media companies need to improve their market readiness to gain competitive advantage by streamlining the entire  lifecycle management offer to launch new products and services and manage the existing ones.
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Data-driven cognitive networks

Telco and Enterprise companies rely on easy access to data. Valuable insights can be automatically extracted from the network itself with Analytics tools and Artificial Intelligence. Reply can help Network Operators to build their business strategies and decisions based on real value network data.
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Future scenario: proofed OSS transformation

In a world going digital, OSSs cannot be excluded. Reply assists customer's transitions from physical to virtualized cloud environments, embracing greater levels of service innovation while staying competitive in fast-changing markets.
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Augmented experience across channels

A positive experience is crucial for the successful interaction between the end customer and the brands. In order to be competitive, companies must provide adequate, tailored content to its customers. Holistic, Mixed Reality, Omnichannel and Metaverse are Reply’s newest innovations for providing outstanding customer experiences. 

Our Experience

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White Paper

AI-driven architectures for Telcos’ BSS
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Accelerate business requirements collection with AI
Case Study

Reply has developed a suite of specialised Generative AI-based agents tailored for service providers, ensuring minimal or no disruption to legacy systems and processes.

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How to optimize a contact center thanks to Generative AI
Case Study

Learn how Go Reply effectively leveraged Google Cloud's Generative AI technology to develop a Speech Analytics solution capable of streamlining a contact center’s performance.

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Security for an Upside-Down Network
White Paper

How to use the Secure Access Service Edge concept for secure cloud network migration.

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Data streams: in the right place at the right time
Best Practice
AWS Big Data & Analytics Telco & Media Cloud Computing data science
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Case Study

Access 4.0
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The evolution of Telco networks

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Fixed network disaggregation

Transforming the Network Access Layer into a distributed, cloud-native, and multi-access Edge platform.
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Mobile Network Disaggregation

Transforming the Mobile Access Network layer in an “Open, innovative and flexible” RAN-as-a-Service platform to enable new ecosystem of next-generation mobile networks.
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Cloud Platforms for Network at the edge

Telcos can transform the Network Access Layer into a distributed, cloud-native, multi-access Edge platform.
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Security by design

Reply supports its Clients in the development of a business solution that considers both functional and security requirements at all stages of its life cycle (from development and design, through to testing).
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5G: the network technology of tomorrow

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Drone as a service

Best Practice
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Network evolutions and new security threats

White Paper
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Cloud robotics: paving the way for mass-market automation

White Paper
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The promise and potential of the new network

White Paper
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Master the magic triangle

Article
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Enhanced Mobile Broadband

Article
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Smart cities: digital solutions for a hyperconnected future

Article
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Understanding Spectrum Frequency Bands

Article
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Low Latency for the Next-generation Network

Article
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Mobile Network Security

Article
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Network Slicing: your precious service, in a Slice

Article