Telco & Media

The new horizon of a platform-based business model: E2E technology stack re-foundation plus customer and data centricity to become a technology hub

Our Experience

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How to optimize a contact center thanks to Generative AI

Case Study

Learn how Go Reply effectively leveraged Google Cloud's Generative AI technology to develop a Speech Analytics solution capable of streamlining a contact center’s performance.

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Security for an Upside-Down Network

White Paper

How to use the Secure Access Service Edge concept for secure cloud network migration.

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Data streams: in the right place at the right time

Best Practice
Telco & Media AWS Big Data & Analytics data science Cloud Computing
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Three editorial offices, one system

Case Study

ACE enlists Adobe Experience Manager Assets and Comwrap Reply as technology partners to unify workflows and create a central pool of images and graphics to ensure a consistent visual language. 

Traffic Prediction context awareness

Best Practice

Net Reply guides Telco companies towards intelligent networks, able to self-heal, reconfiguring themselves in a fully automated way reducing human intervention for repetitive actions. 

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The evolution of Telco networks

5G: the network technology of tomorrow