Telcos can transform the foundations of any technology by building a software-based platform able to manage the entire technology stack, from Network Access to Front-End channels.
The new horizon of a platform-based business model: E2E technology stack re-foundation plus customer and data centricity to become a technology hub
Telco and Enterprise companies rely on easy access to data. Valuable insights can be automatically extracted from the network itself with Analytics tools and Artificial Intelligence. Reply can help Network Operators to build their business strategies and decisions based on real value network data.
A positive experience is crucial for the successful interaction between the end customer and the brands. In order to be competitive, companies must provide adequate, tailored content to its customers. Holistic, Mixed Reality, Omnichannel and Metaverse are Reply’s newest innovations for providing outstanding customer experiences.
Learn how Go Reply effectively leveraged Google Cloud's Generative AI technology to develop a Speech Analytics solution capable of streamlining a contact center’s performance.
Light Reply will be a Gold Sponsor at Creatio's No-Code Days 2023 held May 4th in Miami, Florida. No-Code Days will gather business leaders, tech experts, and IT professionals to explore how to harness the power of no-code to automate workflows and CRM with a maximum degree of freedom in 2023 and beyond.
Attendees will have the chance to discover how no-code can become a game-changer for their businesses, find out how the No-Code Playbook enables a no-code strategy, network, learn from leading organizations, and experience the freedom of no-code automation with Creatio's platform through various workshops and learning labs.
The Mobile World Congress (MWC Barcelona) is the world's largest mobile industry event. Storm Reply will be present as an exhibitor at the joint stand of NRW Global Business and will show how the Storm Reply IoT Innovator can unlock business value with a structured approach of building blocks. Visit us at Congress Square at booth CS318.
The social media metaverse developed for the 2022 Jova Beach Party – a multi-site music festival – provides users with an immersive experience via a virtual reality headset.
How to use the Secure Access Service Edge concept for secure cloud network migration.
ACE enlists Adobe Experience Manager Assets and Comwrap Reply as technology partners to unify workflows and create a central pool of images and graphics to ensure a consistent visual language.
Net Reply guides Telco companies towards intelligent networks, able to self-heal, reconfiguring themselves in a fully automated way reducing human intervention for repetitive actions.
Net Reply developed for Telco operators a Tool to Integrate Troubleshooting & AutomatioN (TITAN), able to automate customer trouble tickets management.
A multinational telecommunications company has set up a GSOC together with the security experts from Spike Reply with the aim of ensuring increased visibility and faster response times to IT security incidents.
Target Reply transforms Telco companies into Data Brokers, supporting them in the analysis and processing of collected data in order to extract business value.
Vodafone leveraged Reply to accelerate the development of TOBi globally and demonstrate the value of digital customer contact channels through a data-driven approach.