Hi engage: The IoT Contextual Marketing Platform

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Hi engage: the contextual Marketing solution to experience innovative shopping journey

Hi engage is a Contextual Marketing solution that allows, using your smartphone and tablet, to experience an innovative shopping journey. It enables brands and companies to open a new, direct and personal channel of communication with their customers. Hi engage technology sends text, audio and video messages in multiple languages, manages barcodes and QR Codes.

Hi engage is highly selective, allowing specific areas of the store to be covered. This characteristic provides brand and marketing managers with an extremely effective personalization tool, which can be used to target an individual buyer or refer to a particular product with a specific message. The installation of Hi engage emitters in store it’s not invasive and requires no special support infrastructure.

Concept Reply has developed a proprietary Contextual Marketing Platform that interacts with iBeacons, Android BLE Beacons, Ultrasounds Beacons, Audio Watermarks. These technologies allow to understand the contest and, above all, where the customer is. Concept Reply Contextual Marketing Platform accompanies the customer in its purchasing decision from first stimulus to the in-store experience.
Hi engage Contextual Marketing Platform has already integrated with more common Content Management System (Microsoft, Oracle, and SAP).

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Customer Engagement

Brochure

Hi engage brochure

​Hi engage enables brands to open a new, digital and personal channel of communication with their customers.

Hi engage accompanies the customer in its purchasing journey from first advertising stimulus to the in-store experience.

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Ask for Support

Receive all the information about our Hi engage SDK, further documentation and all Licences Agreement's details.

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Contact Us

Get in touch with Our Consultant Team to receive the technical documentation and to discover how to use our beacons.

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Discover Hi engage App!

Enquire about our Mobile Applications, available for Android and iOS, to discover the potential of our platform.

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Digital innovative solution

Case Study

CNH Industrial Village adopts "Hi engage": engaging Museum Visitors in an Interactive Experience

Sunday April 27th at the Industrial Village in Turin during the History and Glory Event, the Historic Gallery with its legendary industrial and military vehicles has engaged visitors in a new and interactive experience.

CNH Industrial Village adopts

Solution for Retailers

Service

Hi engage for Retail & Consumer

How can a brand or a retailer be relevant to their customers? How can they differentiate themselves and provide the consumer a better buying experience, at the right time and in the right place? How can a Retailer increase the median basket size of its customer?

Solution for Broadcasters

Service

Hi engage for Broadcasters

Research shows most owners of Tablet or Smartphone uses these while watching TV. We can no longer speak about a trend but a behavior becoming more popular among consumers. We cannot ignore this evolution and it’s imperative we rethink the logic behind customer engagement.

Solution For Events

Service

Hi engage for Events

Thanks to its proprietary Contextual Marketing platform, Concept Reply supports the companies that want to communicate with their customers digitally and innovatively. Every event, show, exhibition o single monument or work of art could become an engaging, unique and personalized experience.

Proximity Commerce

Best Practice

The next generation of a smart multi-channel commerce

Proximity Commerce is the vision of Reply of how purchases will be made in the future, with a solution that supports a personalized and innovative purchasing experience: from contextualized marketing communications and the ability to ‘virtualize’ and manage loyalty cards, to mobile payments, using networked devices and objects; this is the full deal.

The next generation of a smart multi-channel commerce 0

Our Technology

Platform

Engage your customers through Audio Watermark

Concept Reply has developed a proprietary Contextual Marketing Platform that interacts with iBeacons, Android BLE Beacons, Ultrasounds Beacons, Audio Watermarks. These technologies allow to understand the contest and, above all, where the customer is. In this way, we can engage the customer across multiple devices, channels and platforms.

Our Technology

Platform

Ultrasounds Beacons

The transmitting device generates and radiates a sound whose frequency spectrum has energetic content only at frequencies that are not audible by the average human ear. These frequencies are chosen in order to still be detectable by the microphone and circuitry of any smartphone, tablet, phablet or personal computer.

Hi engage Bluetooth Beacons 0

Hi engage Bluetooth Beacons

Hi engage Bluetooth Beacons are small Bluetooth low energy device that can be used for localization. The beacons work on Bluetooth Low Energy (BLE), also known as Bluetooth Smart. BLE can also be found on Bluetooth 4.0 devices that support dual mode. Hi engage Beacons can notify an application of their presence. In this way they can trigger location based behavior on a compatible device. Hi engage beacons support both iBeacon and Eddystone standards.

Peer to Peer Communication

Best Practice

Engaging Stories

Enabling Peer-to-Peer Communication: Hi engage, the proprietary contextual marketing platform Engage Reply has developed, is a suite capable of making existing applications communicate or create new ones for multiple purposes.

Engaging Stories 0