Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Reply's Webinars series covers all industries and spans the latest innovation trends. Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news, new and innovative technology solutions and the issues affecting your business.
Increased productivity and advanced collaboration are only two of the benefits the new hybrid work models bring and will soon be the new normal in the business world.
Digital and technology are reshaping the future of the employee experience: companies need to foster digital literacy and the skills of their employees. Innovative leaders, moreover, must integrate sustainability, digital and technology into corporate culture and identity. The evolution of organizations relies on new ways of working, including the collaboration between humans and AI-powered assistants.
Empowering your organisation with an AI-oriented approach can support you in effectively reaching your customers and building an increasingly personalised user experience.
Reply’s data-driven research has tracked and measured the most compelling trends in the field of Artificial Intelligence for Marketing
The market study "Providers of Digital Experience Services in Germany" carried by the market research company Lünendonk acknowledges Reply again as one of the top three leading full-service providers for digital experience services (DXS).
Reply was recently positioned as a "Leader" in the IDC MarketScape: “European Smart Manufacturing Service Providers 2021 Vendor Assessment“.
Along with the ubiquitous role of cloud computing as the new standard for software and services, IoT is today’s other leading technology, completing cloud with new hardware flocking onto both consumer and industrial markets. Reply explores two key areas that are pushing the growth of IoT within industry: smart factories and smart transport & logistics.
At the Cyber Security Lab, companies have access to the latest security solutions and tools that help to safeguard the values and privacy of people, companies and processes. It includes stations for testing and simulating attack vectors, threat modelling, controller and device hacking on industry-standard hardware and software components.
Reply Cyber Security Challenge is a team competition open to both students and professionals created by the “Keen Minds Team”, Reply’s group of Cyber Security experts.challenges.reply.comFIND OUT THE WINNERS!
Starting in January 2022, the Master’s offers 40 highly qualified students a professional specialisation path in the IT sector through its most innovative technologies:
Artificial Intelligence, Machine Learning and Cloud.
It is a unique programme, recognized by MIUR (Ministry of Education, University and Research) and developed in collaboration with
Politecnico di Torino, to offer a professional specialization in the most innovative fields of the IT sector. The second edition of the Master’s programme on Artificial Intelligence and Cloud is scheduled to start in January 2022 and a maximum of 40 students will be admitted.
Over the past decade, advanced technologies and social and business trends have disrupted the logistics industry.
A data-driven business and technology trend report on supply chain digitization, sustainable logsitics, workforce transformation and omnichannel distribution.
Reply’s experiment based on Advanced Traceability simulates the spread dynamics of COVID-19’s main transmission vehicle in enclosed spaces.
With the project “easyDream”, team Watermelon won the 2021 edition of the Creative Challenge, the largest team-based competition in Europe for students and young creatives and part of the Reply Challenges program.
Reply announced today that for the second year in a row it has been recognised by Gartner as a Visionary in the Magic Quadrant for Warehouse Management Systems.
Reply is at the forefront of technological evolutions in the supply chain space and it is able to offer customers the tools and 360-degree support to deal with new and unforeseen business challenges.
Reply, with its proprietary suites
LEA ReplyTM and
Click ReplyTM has been positioned as a
Visionary by Gartner in their 2021 Magic Quadrant for Warehouse Management Systems.
Reply's approach to the CX journey is based on a “symphony orchestra” which ensures that every element is connected and optimised – from the CX architecture, to digital design and UX. This approach allows Reply to understand, design and implement complex CRM and Customer Experience solutions.
For the second year in a row, Reply has been positioned as a Leader by Gartner, the world’s leading research and advisory company, in their Magic Quadrant for CRM and Customer Experience Implementation Services Worldwide.
Taking place from June 14 to 18, 2021
Reply's annual event on the
latest technology trends and cutting-edge business innovation.
Completely live from our studios around the world, this five-day interactive event features sessions, show-me-how, death matches, launchpads, and much more.
The Italian developer
Reply Game Studios and the Publisher
Modus Games announced the explosive, high-energy action game
Soulstice. It is a stylish action game set in a dark fantasy world.
Based on the renowned Internet Agency Ranking of the German Association for the Digital Economy (BVDW) Reply - Digital Experience is the largest company group for the third time in a row. Providing full-service in the field of Digital Experience Reply was able to provide the right answers to the complex questions of this time and help brands to adapt quickly to the new normal and remain truly relevant to their customers.
For the third year in a row, the
Reply - Digital Experience agency and group of companies
topped the revenue ranking of the Bundesverband Digitale Wirtschaft (BVDW).
Trend Sonar monitoring platform analyses the evolution of e-commerce in the automotive sector and how the digital world is virtually extending the concept of mobility.
A generation of digital progress has disrupted the mobility sector's control of customer interaction. What’s trending in the automotive e-commerce market? Now is the chance to set new standards for mobility.
Integrating sustainability perspectives within an organization offers an important opportunity to meet market expectations and more.
Reply is ready to be your Sustainability partner, providing you support every step of the way along this pressing and exciting time of business evolution.
Sustainability strongly depends on the ability to make the best possible use of the available resources, as well as to optimise processes and information flows from farm-to-fork. It is in this very perspective that
Reply positions its Agriculture 4.0 approach and the concept of Sustainable Development.
Chatbots, virtual and voice assistants, and robots are a powerful communication asset, an expression of the brand’s personality and a tool to create emotional bonds with customers and employees. The
Reply conversational-first approach would allow for a holistic, top-down perspective of a customer's entire digital landscape, embracing the next digital revolution, enhancing brand safety and dramatically boosting efficiency and customer satisfaction.
The pandemic has accelerated the trend of adopting new interfaces in both consumer and professional fields, according to Reply’s new research “New Interfaces, Zero Interfaces”, based on Reply’s Trend SONAR proprietary data-driven platform.
Which new interface technologies can we expect to see coming to prominence in our ‘new normal’? We launched a research project based on analysis of the main studies, scientific articles and patents published in the last two years, integrated with the experiences of Reply companies in supporting’ their customers.
The pandemic has rearranged consumers’ needs in general. This report focuses on how COVID-19 impacts the 2021 Food & Beverage industry in Europe.
They highlight the current impact of COVID-19 and provide data-driven information about its effects on consumer and business behavior.
These reports are in no way intended to distract from the fact that the outbreak of the novel Coronavirus is first and foremost a human tragedy affecting hundreds of thousands of people.
With the launch of the Access 4.0 (A4) platform, developed in collaboration with Reply, Deutsche Telekom is breaking new ground in the construction and provision of networks. The goal of the joint project is to replace conventional hard-wire systems with highly automated and microservice-based technologies.
Access 4.0 (A4) platform, Deutsche Telekom is breaking new ground in the construction and provision of networks. Reply, chosen as co-development partner, supports Deutsche Telekom in this transformation from a traditional telecommunication provider into a cloud-based provider.
Cloud technology is the ‘behind the scenes’ foundation of today’s and tomorrow’s mainstream services. From its outlook on international ICT markets, Reply observed that cloud-related technologies are the key to moving boldly on reacting and restarting activities.
By 2025 Cloud Computing will lead the ICT infrastructure market and Edge Computing will become an exponentially growing market, according to Reply’s new research “From Cloud to Edge”.
Reply, specialized on new communications channels and digital media, announces today it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to develop industry solutions for Financial Services, Manufacturing, Automotive, Retail, Energy, and Telco customers.
Lufthansa has decided to move its global complaint management and B2B sales activities to the cloud.
Reply's targeted consulting enabled Lufthansa to continue using a mission-critical application for its global passenger complaint management as well as all B2B sales activities that has been in use for many years and now had to be migrated to a future-proof platform.
AI-powered development tools are revolutionizing every industry.
Reply is actively analysing, monitoring and implementing the tools with most potential to verify their effectiveness in real projects.
Low code Development Platforms are pieces of software that provide a development environment used to create application software, through graphical user interfaces and configuration, increasing the production capacity of development teams by reducing traditional hand-coded computer programming. Reply adopts different approaches to Low Code technologies which vary based on the impact on the organisational structure.
Reply announces its entry into eSports in collaboration with Totem eSports, a project born in 2019 that spent the year battling its way through the most competitive titles of the main ESL circuits, which for the 2021 season will be renamed Reply Totem eSports.
Reply is one of the leading full-service providers of Digital Experience Services (DXS), according to the first-ever industry survey of
“Digital Experience Services providers in Germany” by the
market research company Lünendonk.
AXULUS is Reply’s accelerator for the Industrial Internet of Things (IIoT). It is based on a subscription model for users and partners and enables the to definition, design and development of industrial projects that continuously generate value at scale and speed.
Industrie Reply, the Reply Group company specialised on Industry 4.0 and IIoT, enables the full business potential of IIoT to be exploited with its
AXULUS. The solution enables users to develop use cases for IIoT based on templates.
Smart Test Automation is an innovative platform which tests services that are already being used on a company’s system. It is able to report any failure or disruption to allow a timely correction. Smart Test Automation uses Artificial Intelligence on the statistical and predictive basis of the collected data.
Smart factories, smart grids, smart cities… a new world arises, where things communicate with each other. Reply’s IoT Security Test Unit helps to demonstrate and test possible attacks so organisations can react fast to security issues and reduce risks of production outages.
In a global enterprise like
BMW, translating text is an often necessary, but time consuming and tedious task. Cutting down translation times aids the business in working faster and more efficiently.
Reply achieved this for their client providing a low-cost shared service based on AWS for the entire enterprise using
BMW’s state-of-the-art neural machine translation models with specific adaption to the automotive domain.
specialized in the design and implementation of advanced analytics and AI-powered data services, announced today that it has
achieved Amazon Web Services (AWS) Machine Learning (ML) Competency status. This designation recognizes Data Reply for enabling data scientists and ML practitioners with tools to take their data, train predictive models and make predictions on new data.
Reply will be present at Boston Dynamic’s first User Conference “Actuate”, taking place virtually from October 20th from
11:15am to 2:30pm EDT.
Reply is among the first Boston Dynamics Integration Partners worldwide, determined to support businesses benefit from advanced mobile robotics.
Reply, among the first Boston Dynamics Integration Partners worldwide, is testing the "SPOT" robot with ECE to support businesses in benefitting from advanced mobile robotics. As part of the so-called "Early Adopter Program" Reply and ECE have identified multiple possible use cases.
The teknowlogy PAC INNOVATION RADAR for AI-related Services in Germany 2020 is a tool for evaluation and visual positioning of AI-service providers in Germany. Companies are ranked according to performance in seven different segments focusing on specific industry requirements. The evaluation is based on the score achieved in the two main criteria, competence and market strength.
Reply is among the leading service providers for Artificial Intelligence in the PAC INNOVATION RADAR for AI-related services, an industry study conducted by the independent research and consulting company teknowlogy Group/PAC.
Is space exploration the next big thing? Launching costs are declining, technology is making huge steps and, despite the pandemic, private and public sectors are now looking to space as the next frontier of business. Are you ready?
In traceability systems, the real protagonist is not the product, but the information. The new frontier of innovation technology is to use the molecular container in which information has always travelled. Reply is the first company in Europe to have started experimenting in this domain.
Protocube Reply believes that the value of the technological solution lies, above all, in the digital experience it is able to provide, where emotion and engagement play a central role, together with usability and technical innovation.
Reply is permanently carrying out studies to anticipate trends and explore key-strategies. Emerging technologies and techniques can unlock the potential of digital commerce, turning shopping applications into emotional shopping experiences.
Fully aware of our responsibility to maintain the positive results of the strict lockdown measures so far, we at Reply would like to inform you about the measures we are taking to live up to our continued commitment towards health and safety.
“Thanks to our Customers, for letting us be their partner in difficult times, for their trust in our ability to support their operations affected by the Covid-19 pandemic and for the lessons we learnt together from business disruption and the unexpected effects. Now it’s time to look forward. It’s time to restart.” Filippo Rizzante, CTO, Reply Group.
Reply offers cutting-edge software solutions that help companies achieve an efficient and more connected digital supply chain where different systems, partners, humans and machines seamlessly interact embracing the use of next-generation technologies. Reply has been recognized as a Visionary by Gartner, evaluated for its proprietary suites:
LEA ReplyTM and
Reply has been positioned as a Visionary by Gartner, the world’s leading research and advisory company, in their 2020
Magic Quadrant for Warehouse Management Systems.
5G technology, in combination with other technologies like Artificial Intelligence (AI), IoT, 3D printing and more will change the way consumers live today in industries as well as societies overall.
With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to 5G Network Technology, based on their occurrence within expert media articles, mass media, patents and scientific publications.
The IoT C&SI Survey 2020 examines customer feedback on IoT consulting and system integration providers and partnerships based on 24 key performance indicators, including competitiveness, consulting expertise, implementation, solution development, collaboration, customer satisfaction and business value.
Reply has been named Europe's leading IoT provider in IoT C&SI 2020 Survey, an industry research conducted by leading independent research and consulting company teknowlogy Group/PAC.
To integrate some of the most advanced digital technologies into its in-store operating processes, the Prada Group has chosen to rely on Retail Reply’s vast experience and on the functionality offered by Oracle’s innovative Retail Suite.
With SONAR Trend Platform, Reply is able to create an overview and mapping of relevant trends related to ”Autonomous Things”, based on their occurrence within expert media articles, mass media, patents and scientific publications.
Reply announces it has become a Microsoft Azure Expert Managed Services Provider (MSP), which is a status awarded to only a small number of highly capable Microsoft managed services provider partners worldwide.
Reply, in the capacity of Platinum sponsor, joins
Oracle OpenWorld Europe 2020 at London ExCel from 12-13 February. Oracle OpenWorld Europe offers leading insight into
transformational technologies and
data driven possibilities, with a range of speeches and sessions led by industry experts from
Reply and beyond.
The Quantum Computing for Business Applications event is the opportunity to investigate, in an interdisciplinary manner, how recent progress in Quantum Computing is already finding concrete application in more than one business area.
Quantum Computing is an evolving technology that will provide faster computational solutions to problems currently being handled only by supercomputers – or considered unsolvable with the present state of computer technology. With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trending industries related to Quantum Computing.
Reply is exploring the potential for quantum computers and quantum algorithms to identify solutions to previously insoluble problems.
As it researches and explores quantum computing,
Reply is developing solutions to use cases of interest to its customers.
Measuring campaigns performance across all Google channels for the FCA Group dealer network.
Thanks to a strong collaboration and partnership between FCA, Reply and Google, we built a process with a centralized, scalable structure for over 1.500 dealers in EMEA.
Use Process Mining and Process automation to automate repetitive factory work. Increase efficiency and better use people energy to create and improve quality.
China Beats is your business intelligence solution for China. It uses AI-supported social listening with connection to the Chinese data ecosystem to answer the most pressing business questions about the Chinese market and its players.
Reply Xchange is the annual appointment organised by Reply to discuss how innovation and technologies are changing the world. Through the featured presentations and a dedicated demo area, the main innovation trends in the area of digital transformation are explored.
MUNICH 7 JuneMILAN 3 July
With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends in the field of Human Machine Interfaces, based on their occurrence within expert media articles, mass media, patents and scientific publications.
SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to Retail Technology based on their occurrence within expert media articles, mass media, patents and scientific publications.
Reply today announced it has been positioned as a Visionary by Gartner in its February 2019 “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide” due to its commited focus on creativity and innovation, as well as its ability to deliver.
'Automated Commerce’ refers to ways of employing technology to make a process or task simpler (quicker, better), by reducing the number of steps or actions taken by the user.
Reply has conducted a comprehensive research programme in the UK and the study revealed which aspects of the customer journey can be improved using the latest technologies, versus where automation is inappropriate to replace human interaction.
Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies
The Consumer IoT refers to the billions of physical personal devices, such as smartphones, wearables, fashion items and the growing number of smart home appliances, that are now connected to the internet, collecting and sharing data.
For today’s companies, Test Automation is no longer an option, it's a necessity. Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services.
Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.
The convergence of Big Data with Artificial Intelligence has emerged as the single most important development that is shaping the future of how firms drive business value from their data and analytics capabilities.
But even as the technology advances, companies still struggle to take advantage of it, largely because they don’t understand how to strategically implement Machine Learning in service of business goals.
Data Robotics is defined as the set of technologies, techniques and applications required to design and implement a new automation process based on self-learning and artificial intelligence technologies, with the aim of increasing the productivity and efficiency of business processes.
A room for innovations, designed to stimulate creativity and create sustainable solutions.
Germany - Reply's Design Thinking Labs for
INDUSTRY 4.0 and
DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.
To provide omni-channel commerce implementation and meet the specific needs of different industries,
Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP Hybris.
Crisp Research distinguishes Reply as a leading provider of IoT Development Services.
Learn more about the strengths that make Reply the perfect partner for your IoT projects in the complete report. Reply's various strengths helped it to achieve top grades: Crisp emphasises in its report the high agility of the group of companies, which is made possible by the small sized teams of the closely cooperating Reply companies.
For the third time in a row, Reply is taking a leading role in the Crisp Vendor Universe Report. Also 2018, the independent IT research and consulting firm Crisp Research named Reply the leading provider in the market segment "Managed Public Cloud Provider". Learn more in the full report.