Best Practice

New integration capability

In order to deliver integration successfully and systematically, the discipline of integration needs to be managed as a capability. Glue Reply has been helping organisations establish and improve their integration capability.


Best Practice

Integration Modernisation

The integration industry is very mature having seen relatively little technological change in the last 20 years. Cloud has brought change in terms of where data is located, how we connect to it and how vendors offer up technology. This paper looks at many of the recurring themes and challenges that organisations encounter in the modernisation of their integration environment and why a change agenda is important.


Best Practice

Microservices for Application Supplementation

Major organizations rely heavily on commercial off-the-shelf (COTS) or packaged applications, which come with pre-configured tested functionality as these are built on leading industry best practices. This paper describes the problem and illustrates an example reference architecture that allows for COTS to stay vanilla.

Agile Incubator

Best Practice

Be more Agile, be more innovative

To shorten their time-to-market, companies need to be faster. In order to compete, they also have to become more innovative. Agile methods hold the key to success in both cases. It is then necessary to translate the agile approach into one's own actions, and at the same time to make cultural change to „more agile“ as well.

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IT Transformation

Best Practice

Dealing with Mass Automation

Automation is intrinsically linked with IT technology, yet in terms of readiness for automation IT organisations find themselves often completely unprepared. The introduction of automation places some important requirements on the IT architecture of an organisation and those that have a clear response to this are the ones who can realise the vision of automation quickly and less painfully.


Best Practice

The Changing face of Integration: Cloud, digital and APIs

New technological paradigms such as Cloud, Digital and Big Data present businesses with new opportunities for improved customer centricity and an opportunity to engage in a more real-time manner with customers. Glue Reply supports companies in adapting integration strategies and IT architectures to the changing technological conditions and emerging paradigms such as APIs, Microservices and automation.

Fideuram Investimenti

Case Study

Technology Reply and Fideuram Investimenti: a long collaboration

In addition to the excellent technological support provided within the scope of project and architecture development​, the experience gained by Technology Reply in recent years has also allowed the company to offer a functional support service covering Fideuram Investimenti’s main areas of application, thereby minimising the delivery times associated with the development of new financial products.

CRM for Stock Exchange

Case Study

Best Customer Service

Syskoplan Reply developed a consistent Customer Relationship Management solution for Deutsche Börse. SAP CRM standard software was refined to create a solution specially tailored to the needs of Deutsche Börse that optimally supports the business processes for the specialised areas.

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Best Practice

Agile delivery: views and recipes for success

The IT organizations have now the big opportunity of using the new technologies for providing the Business with innovative tools combining at the same time Design with User Experience and Creativity. The implementation of concepts such as Agile together with an appropriate design approach can be a valuable enabler for new opportunities if it extends not only to the pure software development.

Virtual Customer Premises Equipment

Best Practice


SDN and NFV are set to change the networking industry and, as part of that change, virtual Customer Premises Equipment (CPE)​ is an upcoming technology paradigm that promises to be beneficial for both customers and service providers.

Dynamic Service Chaining

Best Practice


The difficulties faced when implementing network services continue to present a challenge to organisations, both from an organisational perspective, as well as from a technical perspective. This document provides direction on how organisations can deal with the challenge of introducing service chaining and deploying critical network services by using the emerging technologies of Software Defined Networking (SDN) and Network Functions Virtualisation (NFV).​


Case Study

Reply works with Sainsbury's to achieve the Holy Grail in Business Driven IT

Glue Reply has helped Sainsbury’s fully integrate its IT strategy with its business growth strategy. This is of huge significance, as it creates an ongoing process by which Sainsbury’s can make informed and accurate IT investment decisions that support and enable the company’s growth and future success.

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