Case Study

Innovating the mobile banking validation system

How we give banks a reliable system to monitor their software quality, leveraging innovative solutions like AI-powered Test Automation.

#Mobile banking
#Quality assurance

Why major Italian Banks rely on us

Major banking companies need trusted Quality Assurance partners with specific experience in their business field, providing end-to-end control along the application life-cycle. This is what we do: we know the main challenges that our customers face, and we support them in addressing those challenges by bringing innovative industry-specific solutions which reduce delivery costs and increase overall efficiency. Concept Reply is a trusted Quality Assurance partner for most of the top Italian banks, having deep knowhow of innovations and solutions of the global financial services market (functional and technical - fintech) with observatories, partnerships and projects.

Our Mobile Banking validation solutions are built on the following major pillars.

Excellence based on facts

We have supported a major Italian banking operator in reaching the 1st position in the Forrester Best Mobile App 2021 report (Exclusive Quality Assurance support)

We are partners of most of the top Italian banks, supporting app store ranking monitoring & improvement initiatives

We ensure a nominal test device coverage of up to 99% of the targeted customer base

We have been able to enhance the non-regression process (e.g. in real cases, around 5000 runs/month on different banking subdivisions) thanks to our AI-powered Test Automation solutions

Concept Reply specializes in the research, development, and validation of innovative solutions in the IoT (Internet of Things) field. Today, we are recognized as a center of expertise and excellence in Testing and Quality Assurance, and include a Business Unit that specializes in this service. Thanks to our laboratories and to an international team of professionals specializing in the QA and Validation fields, we are able to offer companies end-to-end support for the validation of products and services, while also optimizing costs and time-to-market.