Customer Contact

Case Study

DIGITAL CUSTOMER CARE TRANSFORMATION

Vodafone leveraged Reply to accelerate the development of TOBi globally and demonstrate the value of digital customer contact channels through a data-driven approach.

Reply is working with Vodafone to bring data to the forefront

DIGITAL CUSTOMER CARE TRANSFORMATION 0

Games

Product

SOULSTICE

The Italian developer Reply Game Studios and the Publisher Modus Games announced the explosive, high-energy action game Soulstice. It is a stylish action game set in a dark fantasy world.

Check out the extended gameplay reveal

SOULSTICE 0

14.06.2021 - 18.06.2021 / ONLINE

Event

Reply Xchange 2021

Taking place from June 14 to 18, 2021 Xchange is Reply's annual event on the latest technology trends and cutting-edge business innovation.

Completely live from our studios around the world, this five-day interactive event features sessions, show-me-how, death matches, launchpads, and much more.

An invitation-only interactive event

Reply Xchange 2021  0

18.05.2021

News & Communication

New research entitled “E-commerce trends: mobility and car sales” looks at the current perception of the concept of mobility and analyses the latest technological trends

The Trend Sonar monitoring platform analyses the evolution of e-commerce in the automotive sector and how the digital world is virtually extending the concept of mobility.

Automotive e-commerce

Research

E-commerce trends: mobility and car sales

A generation of digital progress has disrupted the mobility sector's control of customer interaction. What’s trending in the automotive e-commerce market? Now is the chance to set new standards for mobility.

A Trend Sonar Report

E-commerce trends mobility and car sales  0

15.04.2021

News & Communication

The Creative Challenge 2021, organized by Reply, kicks off in search of the Creative Talents of Tomorrow

Reply announces the opening of registrations for the Creative Challenge 2021, the team-based competition and part of the Reply Challenges program, that brings together students and young creatives from all over the world.

21.05.2021 - 23.05.2021 / ONLINE

Event

Reply Creative Challenge 2021

The Reply Creative Challenge is a team-based competition open to students and creatives from all over the world who compete in the development of a creative concept assigned by a jury of experts.

challenges.reply.com

FIND OUT THE WINNERS!

Reply Creative Challenge 2021 0

Take the opportunity to expand and share your knowledge with our recurring training programmes. LEARN MORE

LEARN. GROW. TEACH. 0

Want to combine career, family and hobbies? At Reply you can organise your working hours flexibly. LEARN MORE

FLEXIBLE TIME MANAGEMENT 0

Multiple new technologies are right around the corner. Work with them to realize innovative ideas. LEARN MORE

DRIVEN BY INNOVATION 0

Together with a multinational team, you build digital worlds – across platforms and languages. Learn more

WORK INTERNATIONALLY 0

Keep evolving with continuous training. Learn more

LEVEL UP YOUR KNOWLEDGE 0

Develop innovative solutions and design tomorrow with the latest technologies. Learn more

EXPERIMENT WITH STATE-OF-THE-ART TECHNOLOGIES 0

CLOUD COMPUTING

Research

From Cloud to Edge

Cloud technology is the ‘behind the scenes’ foundation of today’s and tomorrow’s mainstream services. From its outlook on international ICT markets, Reply observed that cloud-related technologies are the key to moving boldly on reacting and restarting activities.

A look into the worldwide market of Cloud Computing with a focus on the new opportunities enabled from Edge Computing

From Cloud to Edge 0

12.03.2020 / CODE CHALLENGE

Event

Reply Code Challenge Winners

The Reply Code Challenge is a team-based coding competition open to students and professional coders, with an additional challenge open also to teenagers, the Reply Code Challenge Teen Edition.

challenges.reply.com
STAY TUNED!

Reply Code Challenge Winners 0
Valentine's Day Special 0

Valentine's Day
Special

What colour is your heart?

DISCOVER MORE

​​

29.11.2019 - 20.12.2019

Event

Reply Christmas 2019

Reply celebrates Christmas and see in the New Year with 8 entertainment parties in Germany, Italy and UK.

Regulatory and Reporting

Presentation

Avantage Reply: to know more!

Avantage Reply is a pan-European specialised management consultancy delivering change initiatives in the areas of Risk, Finance (Capital Management and Regulatory Reporting), Treasury and Operations, with an excellent reputation for delivering solutions to their clients’ most challenging issues.

09.04.2019

News & Communication

Take part in the Creative Challenge!

On the 8th of April, Reply opened registrations for its first Creative Challenge, which will take place on May 10th. The Challenge is a team-based competition open to students and creatives from all over the world who will compete in the development of a creative concept assigned by a jury of experts.

10.05.2019 - 12.05.2019 / Online

Event

Reply Creative Challenge 2019

The Reply Creative Challenge is a team-based competition open to students and creatives from all over the world who compete in the development of a creative concept assigned by a jury of experts.

challenges.reply.com

Stay tuned!

Reply Creative Challenge 2019 0

04.02.2019

News & Communication

COUNTDOWN TO THE REPLY CODE CHALLENGE 2019: JOIN US!

Next 15th March 2019 Reply will launch the second edition of the Reply Code Challenge, a team-based coding competition open to students and professional coders, this year with an additional challenge open also to teenagers from the ages of 14 to 19, the Reply Code Challenge Teen Edition.

15.03.2019 / Code Challenge

Event

Reply Code Challenge 2019

The Reply Code Challenge is a team-based coding competition open to students and professional coders, this year with an additional challenge open also to teenagers from the ages of 14 to 19, the Reply Code Challenge Teen Edition.

challenges.reply.com

STAY TUNED!

reply code challenge 2019

04.10.2018 / Luxembourg

Event

Wine Tasting

Reply is hosting a special wine and dine event on the 4th October 2018, to simply relax at an eventful night. This event will take place at “Château de Septfontaines” and consists of a short Reply presentation with International wine and food.

19.02.2018 / Challenges

News & Communication

REPLY 2018 CODE CHALLENGE: JOIN US!

Reply believes and invests in talent scouting and lifelong learning. On 15th March 2018 Reply will launch the first Reply Code Challenge, focused on team programming and open to students and professional coders. All the participant teams who have registered on challenges.reply.com will face the challenge of solving a logical math problem through coding.

05.02.2018

News & Communication

Breed Reply launches latest pan-European search for early stage IoT businesses

Breed Reply, a leading active operational investor in early-stage internet of things (IoT) businesses, has today launched a new Europe-wide search for IoT investment opportunities.

15.03.2018 / Code Challenge 2018

Event

Reply Code Challenge 2018

The Reply Code Challenge was a team programming competition open to students and professional coders. On 15th March, all teams registered on challenges.reply.com faced a programming challenge to solve a logical math problem through coding.

Coding is the new fun.

JOIN US

Reply Code Challenge 2018 0

Stress tests

Briefing Note

BCBS/EBA: Latest Publications on Supervisory and Institution Stress Tests

This briefing note focuses on the key sets of guidelines on institutions’ stress testing, highlighting areas that banks should carefully evaluate to address the requirements in a timely fashion considering compliance and associated operational issues.

16.01.2018

News & Communication

Breed Reply portfolio of IoT start-ups raise in excess of $50 million in Series A funding in 2017

Breed Reply, a leading operational investor in early-stage internet of things (IoT) businesses, saw one third of its 18-strong portfolio of investee companies, complete series A funding rounds in 2017.

IRRBB

Briefing Note

EBA: latest developments regarding technical aspects of IRRBB

On the 31 October 2017, the EBA published a consultation paper. The objective is to consult on the revisions in the first quarter of 2018, targeting practical implementation by the end of 2018. This publication focuses on the implications of these latest developments for banks, highlighting areas that should be evaluated when addressing the requirements, considering all compliance operational issues.

18.12.2017 / Risk.net

Press Article

Basel delay does not ensure global FRTB consistency

The Basel Committee on Banking Supervision bowed to the inevitable on December 7, announcing a three-year postponement to the implementation of the FRTB, which had been due for January 2019. Lawmakers in the European Union had been thinking about delaying beyond that date, and the US transposition process has not even started. (Samuel Wilkes, Risk.Net)

15.11.2017 / Agefi Luxembourg

Press Article

Implementing GDPR: Challenges and Recommendations

Rapidly developing technological advances combined with new and innovative commercial uses of personal data and diverse differences in data protection standards across the European Union have served as the catalyst behind the shift from the Data Protection Directive (95/46/EC) to the General Data Protection Regulation (EU 2016/679 or ‘GDPR’). GDPR is designed to give citizens more control over their personal data.

12.12.2017 / Luxembourg

Event

Model Risk Breakfast

On Tuesday 12 December 2017, Avantage Reply will be hosting a Business Breakfast meeting in its offices in Luxembourg. The Breakfast will provide an opportunity to discuss evolving regulatory requirements and industry approaches to the management of model risk with a focus on independent model validation.

TRIM

Best Practice

Supervisory benchmarking and TRIM

In February 2017, the ECB launched the executive phase of the Targeted Review on Internal Models (TRIM). This White Paper provides both an update for the Credit Risk side and shares the common understanding related to the latest results and future points of attention. It also discusses the requirements for the design of the process and IT architectures supporting the regulatory exercises, as well as providing best practices for institutions.

Supervisory benchmarking and TRIM  0

CRO Insights Journal

CRO Insights Journal

Getting ready FOR the new general data protection regulation

There have been vast changes since the 1995 introduction of the Data Protection Directive that is being replaced. In this edition, we remind the legal framework and enter the discussion of how the GDPR is being handled by Banks. We share the lessons learned, the challenges and give recommendations. Finally, we welcome our readers to put themselves in the shoes of a DPO and tackle the complexity of GDPR with a PAI.

Getting ready FOR the new general data protection regulation 0

SREP

Best Practice

ECB/EBA: WHAT’S NEW REGARDING THE SREP AND SUPERVISORY STRESS TESTS?

During 2017, the EBA and the ECB released several publications concerning the SREP process and supervisory stress tests. This Briefing Note focuses on the implications of these latest regulatory developments, highlighting areas that banks should carefully evaluate to address the requirements in a timely fashion, considering all compliance and associated operational issues.

22.09.2017 / Brussels

Event

Data Quality & Automation in Insurance

On 22 September, Avantage Reply hosts a Data Quality & Automation in Insurance event. The audience will have the opportunity to discover the importance of data quality (NBB), a feedback on the Risk Data Quality Automation (Euler Hermes), a feedback on the Solvency II Closing Process Automation (P&V) and case studies (Avantage Reply).

03.07.2017

News & Communication

Breed Reply invests in fast growth predictive analytics company

Breed Reply has boosted its portfolio of fast-growth, innovative businesses, with its 18th investment in a leading company in predictive analytics, We Predict.

19.06.2017 / Risk.net

Press Article

Quant Guide 2017: Imperial College Business School

In this article, Risk.Net gives an overview of the current trends in the finance and risk university programmes and how practitioners such as Avantage Reply actively collaborate to students' development.

Model Risk

White Paper

Model Risk Management

Models are an integral part of modern banking. They are used inter alia to price transactions, value portfolios and optimise returns. They are also a key cornerstone of the regulatory framework, used to determine required capital and liquidity. In this paper, we set out the key cornerstones of a modern model risk management framework. We start with an overview of the regulatory (i.e., mandatory) requirements, but then consider in greater detail other aspects of the framework, in particular those where some element of management discretion remains.

Model Risk Management  0

Cloud

Best Practice

Boost your cloud strategy

The market and the competitive environment require an unprecedented and proactive approach, resulting in the continuous development of new digital products and services, an attentive and personalised customer experience, careful management of the customer’s trust and loyalty, as well as the speed and agility of business processes. The Cloud is the essential tool needed to compete in this environment. This is because it makes it possible to concentrate the forces and costs involved on the evolution and actions relevant to the business, overcoming the limitations of traditional systems.

Boost your cloud strategy 0

23.05.2017 / Fintech Innovation

News & Communication

Open Reply supports ABBL's Digital Banking and FinTech Innovation Cluster

Open Reply is honoured to have been chosen as a partner to support ABBL's Digital Banking and FinTech Innovation Cluster in developing and delivering a series of 40 workshops on FinTech topics.