Its design has 3 major benefits:
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Provide a very flexible and scalable database to accommodate quick and meaningful data model changes driven by Business requirements.
- Capability to monitor data with the out of the box user interface that can be tailored by each user accordingly to their specific needs and preferences.
- Support for current and future needs considering a broad roadmap focused on Marketing Automation processes.
The system integrates both inbound and outbound with 14 external systems, either owned by the Customer itself or by third party (depending on the device manufacturer and service provider). The complexity of the ecosystem reflects on the variety of technologies involved and supported:
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Azure Service Bus
- Azure Blob Storage
- Azure API manager for both SOAP and REST web services
- FTP file transfer
- ADFS to create IDs for new end customers registered through the Brand portals
The highly configurable solution allows admins users with lack technical expertise to configure the product offer considering the market needs and technical constraints for local Telco provider leveraging on the existing ERP system to complete the revenue cycle.