Keyword

Customer Engagement

24.05.2018 - 25.05.2018 / London

Event

Gartner Customer Experience & Technologies Summit 2018

Reply takes part in Europe’s most important annual gathering for IT and Business professionals who focus on the technologies and best practices that enable the customer experience. Attendees to the event will discover a greater breadth and depth of CX content.

HOW TO CREATE THE RIGHT HOLISTIC EXPERIENCE FOR CONSUMERS

Gartner Customer Experience & Technologies Summit 2018 0

03.05.2018 - 04.05.2018 / Wiesbaden

Event

SAP FORUM FOR RETAIL 2018

Syskoplan Reply is exhibitor at this year’s SAP Forum for Retail 2018 on 3 – 4 May in the RheinMain CongressCenter in Wiesbaden and presents latest SAP innovations in retail.

21.06.2017 - 22.06.2017 / Wiesbaden/Mainz

Event

SAP Forum for the Consumer Goods Industry

4brands Reply is exhibitor at the SAP Forum for the Consumer Goods Industry 2017, taking place on 21 June in Wiesbaden and on 22 June in Mainz. The event is a valuable forum with best practice reports, expert discussions and time for networking.

31.05.2017 - 01.06.2017 / Mainz

Event

SAP Forum for Retail and Wholesale 2017

Syskoplan Reply takes part in this year’s SAP Forum for Retail and Wholesale 2017 on 31 May - 1 June in the Rheingoldhalle in Mainz and presents innovative customer cases in commerce, marketing and mobility with latest SAP technologies. The event is a popular meeting point of German speaking experts and decision makers in the wholesale and retail for knowledge exchange in their industry.

10.05.2017 - 11.05.2017 / London

Event

Gartner Customer Experience & Technologies Summit 2017

Reply takes part in Europe’s most important annual gathering for IT and Business professionals who focus on the technologies and best practices that enable the customer experience. Attendees to the event will discover a greater breadth and depth of CX content.

HOW TO CREATE THE RIGHT HOLISTIC EXPERIENCE FOR CONSUMERS

Gartner Customer Experience & Technologies Summit 2017 0

21.03.2017 - 22.03.2017 / Regensdorf/Zurich

Event

SAP Airline Innovation Summit 2017

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and multichannel consulting services, takes part in SAP Airline Innovation Summit 2017 on March 21-22, 2017 at the premises of SAP Switzerland in Regensdorf (Zurich).

Competence

Sales Excellence

Many companies treat sales like an art, but they are increasingly noticing that a scientific approach is more suitable for the sales process. This is where Sales Force Effectiveness and Trade Management approach starts.

Competence

Consumer Engagement

Consumers expect consistent information, relevant offers, and responsible handling of data during the entire customer journey and across all communication channels. We support them by helping them to utilise consumer data from various sources in a strategic and systematic manner, in order to generate more brand loyalty and brand advocacy.

Consumer Engagement 0

29.11.2016 - 30.11.2016 / Milano

Event

Forum Retail 2016

Click Reply and Cluster Reply take part in Forum Retail 2016, the annual event created for professionals of the retail world. The event is an opportunity to share experiences and evaluate new ideas for the business of the future.

Customer Experience Transformation

Brochure

How to Create the Right Holistic Experience for Consumers

Reply outlines the right approaches that you can use to generate value, maximise customer satisfaction and deliver success.

Reply Digital Transformation framework merges state of the art methodological, business and technical approaches, in order to ensure effective delivery of a transformation program in a reduced time elapsed.

25.05.2016 - 26.05.2016 / London

Event

Gartner Customer Strategies & Technologies Summit

Reply takes part in Europe’s most important annual gathering of business and IT professionals focusing on customer centered initiatives. Attendees are able to know how complex digital transformation projects have been successfully managed, bringing value to the enterprises and increasing customer satisfaction.

HOW TO CREATE THE RIGHT HOLISTIC EXPERIENCE FOR CONSUMERS

03.02.2016 / ecommerce

News & Communication

Portaltech Reply and SPAR ICS for Hervis: new Customer Engagement and Commerce platform

​Portaltech Reply, the Reply Group company specialising in consulting services for multi-channel eCommerce strategies and solutions, has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

Digital innovative solution

Case Study

CNH Industrial Village adopts "Hi engage": engaging Museum Visitors in an Interactive Experience

Sunday April 27th at the Industrial Village in Turin during the History and Glory Event, the Historic Gallery with its legendary industrial and military vehicles has engaged visitors in a new and interactive experience.

CNH Industrial Village adopts

09.12.2015

News & Communication

Portaltech Reply and MobileBridge announce a strategic partnership that allows brands to create true omni-channel customer experiences

Portaltech Reply, company specialising in the provision of eCommerce solutions and multi-channel consulting services, has entered into a strategic agreement with MobileBridge, the leader Mobile Marketing Automation Platform which enables brands to engage in hyper contextual dialogues with their mobile customers, delivering an exceptional customer experience.

14.04.2015

News & Communication

SAP Hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

21.04.2015 / Milan

Event

e-Commerce Forum 2015

Reply participates, for the second year running, in the e-Commerce Forum 2015, to be held in Milan on 21 April 2015. In this tenth edition of the Forum, Reply will have a presence in the plenary session, in two dedicated workshops as well as in the exhibition area, with a dedicated stand.

Services

SAP CLOUD SOLUTION for CRM and Customer Engagement

Cloud Solutions aligned to Customer Engagement offer end-to-end enterprise processes reflecting customer insight and personalized engagement. For the best possible customer satisfaction, better customer experience and more accurate forecasting.

SAP CLOUD SOLUTION for CRM and Customer Engagement 0

PSA4Sales Template

Best Practice

PSA4Sales – The well-established industry solution for trade management

To enable brand manufacturers to plan their distribution and marketing activities in a more targeted manner, 4brands Reply developed an innovative industry solution for SAP customers, which it is further developing on an ongoing basis.

Product App

Best Practice

The 4brands Reply product app: mobile marketing at point of sale

With ProduktAPP, a 4brands Reply GmbH & Co. KG application, marketing staff at consumer goods manufacturers can prepare production information for consumers in a way that allows it to be accessed on the Web via product barcodes or straight off the shelf. A dialog with the consumer can be carried on via a cellphone, whenever and wherever the consumer wants.