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2 February 2011
London W1 – The Cavendish Conference Centre
Glue Reply attended the Multichannel Summit 2011.
With online sales growing year on year coupled with the increased use of shopping through mobile devices, today’s customers are expecting to shop wherever and whenever they want.
Despite many retailers adding online, catalogue, TV and mobile channels to their offer, recent research shows that millions are being lost through the cross channel experience not meeting the high expectations of today’s demanding shoppers.
Those retailers that have embraced multichannel offering a seamless, engaging and integrated cross channel experience are increasing market share, profits and loyalty by the day.
For further details: Multichannel Summit