Best Practice

Remaking customer experience with AI & 3D

Explore the latest trend in customer experience, where AI and 3D take on new roles in both digital and physical channels, and deepen our tailor-made support.

Next-gen retail: smaller stores, revolutionary tech

The physical retail network is going through a profound phase of renovation: stores with smaller square footage, high territorial coverage, and rich in digital solutions using frontier technologies aim to provide a valuable relational experience with the end consumer.

This is where technological solutions such as 3D and holographic devices for experiential content, virtual try-ons, or made-to-order services come into play.

As Reply, we play a leading role in the industry, managing more than 7,000 stores worldwide using our digital experience and innovative checkout solutions. We process transactions worth tens of millions of euros for luxury and fashion brands.


AI & 3D in action

Our cutting-edge solutions

Reply harnesses exclusive assets and unique expertise to empower retail, automotive, and manufacturing brands, seamlessly guiding them on the transformative path toward enhanced omnichannel customer experiences.


Want to stay ahead in Customer Experience? Harness the potential of Reply's AI and 3D solutions to gain a competitive advantage.

Real use cases & insights