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CRM

ShapING CX for
Improved Business Outcomes

22nd - 23rd May 2019 | London, UK

Gartner Customer Experience & Technologies Summit 2019

Gartner CX

Discover latest insights on Customer Strategy

Reply takes part in the Gartner Customer Experience & Technologies Summit, Europe’s most important annual gathering of IT and Business professionals who focus on the technologies and best practices that enable the customer experience.

Customer experience concerns everyone from the CEO to the CMO and even the CIO. Emerging technology, customer-centricity and effective use of customer data are critical elements to ensuring your CX strategy is as powerful as possible in a competitive and digital landscape. At Gartner Customer Experience & Technologies Summit 2019, you’ll find comprehensive coverage of today’s top priorities for CX leaders.

For further information: Gartner Customer Experience & Technologies Summit 2019

Enabling the CX of the future

On day 1 from 2.30pm to 3.00pm Reply will present a speech titled “Enabling the CX of the future” which will illustrate the Reply Layered CX Model and how companies can benefit from Reply’s expertise to take advantage of the next gen technologies. During the speech Reply will provide exclusive transformation success stories, outlining the approaches that can guarantee success, generate value, enrich the customer experience therefore increasing customer satisfaction.

REPLY BOOTH

DURING THE EVENT, REPLY WILL BE PRESENT WITH ITS OWN BOOTH WITHIN THE SPONSOR AREA

Here Reply exhibits their success stories that are obtained through a unique blend of deep market knowledge, an innovative methodological approach and a bespoke experience with the most innovation technologies. This is supported by key partnerships with the best available products and software vendors. At our booth attendees can find out Reply’s approach to CRM and Customer Experience services: Reply’s Multi-Layered CX model.


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