25.05.2016 - 26.05.2016 / London


Gartner Customer Strategies & Technologies Summit

Reply takes part in Europe’s most important annual gathering of business and IT professionals focusing on customer centered initiatives. Attendees are able to know how complex digital transformation projects have been successfully managed, bringing value to the enterprises and increasing customer satisfaction.


Gartner Customer Strategies & Technologies Summit 0

Customer Experience Transformation


How to Create the Right Holistic Experience for Consumers

Reply outlines the right approaches that you can use to generate value, maximise customer satisfaction and deliver success.

Reply Digital Transformation framework merges state of the art methodological, business and technical approaches, in order to ensure effective delivery of a transformation program in a reduced time elapsed.

29.11.2016 - 30.11.2016 / Milano


Forum Retail 2016

Click Reply and Cluster Reply take part in Forum Retail 2016, the annual event created for professionals of the retail world. The event is an opportunity to share experiences and evaluate new ideas for the business of the future.

15.03.2016 - 18.03.2016 / Hanover


Salesforce World Tour @ CeBIT 2016

Arlanis Reply participates in the Salesforce World Tour taking place in Hanover from 15th-18th March 2016. Arlanis Reply supports companies in customizing Salesforce solutions according to their specific needs and business models. Besides Marketing, Sales and Services, Arlanis Reply offers profound expertise in the fields of Mobile and the Internet of Things (IoT).

23.02.2016 / Augmented Reality

News & Communication

Forge Reply partners with Daikin in creating the Daikin YEAR app, the first Augmented Reality Calendar

Forge Reply has partnered with Daikin for the development​ and launch of Daikin YEAR app​, an augmented reality calendar that facilitates seamless interaction with its users throughout the year.

Cloud-based CRM solution

Case Study

Above the Clouds - Airberlin lifts CRM into the Cloud!

airberlin opted to introduce Salesforce as the leading provider of cloud-based CRM solutions, and to use the support of Arlanis Reply as an experienced Salesforce Gold Consulting Partner. Arlanis Reply adapted Salesforce.com to the requirements of the customer, so that the Sales department can directly create contractual content using a flow / wizard.

Above the Clouds - Airberlin lifts CRM into the Cloud! 0

11.02.2016 / Turin


Microsoft Dynamics CRM Online

Cluster Reply and Microsoft host an event to present a dynamic, collaborative and agile approach for sales within the Manufacturing market, based on the Dynamics CRM platform.

17.11.2015 - 19.11.2015 / London


Modern Marketing Experience

Riverland Reply takes part in the Oracle Modern Marketing Experience, on 17th - 19th November 2015 in London, presenting the Marketing Automation Services.

10.11.2015 - 11.11.2015 / Rome


Auto CRM & Marketing Excellence 2015

Reply takes part in the fiftheen edition of Auto CRM & Marketing Excellence which takes place in Rome from 10th to 11th November 2015.

CRM for Stock Exchange

Case Study

Best Customer Service

Syskoplan Reply developed a consistent Customer Relationship Management solution for Deutsche Börse. SAP CRM standard software was refined to create a solution specially tailored to the needs of Deutsche Börse that optimally supports the business processes for the specialised areas.

Best Customer Service 0

Oracle Cloud solutions


The right tool for an accelerated world

Discover how Riverland Reply can support you with service-oriented, fast and scalable Oracle Cloud Solutions such as Oracle Marketing Cloud, Oracle Sales Cloud, Oracle CPQ Cloud, Oracle Service Cloud and Oracle Social Cloud.

Watch the video!

06.07.2015 / Frankfurt am Main


Aviation Event

Arlanis Reply and Riverland Reply participate in the Aviation Event, which takes place in Frankfurt, House of Logistics and Mobility (HOLM), on 6 July 2015.

09.06.2015 / Frankfurt am Main


Sales & Marketing in Perfection: Siebel CRM, MDM and Eloqua

Riverland Reply will host an event on 9 June 2015 at Hotel Roomers in Frankfurt a.M. dealing with the topic: Siebel CRM, MDM and Eloqua joining forces - Sales & Marketing in perfection.

Contextual Marketing


How to engage your customers with a tailored experience

Hi engage is a Contextual Marketing solution that enables brands and companies to open new, direct and customized communication channels with their customers.

How to engage your customers with a tailored experience 0