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IPA-enabling technologies
Intelligent process automation involves significant changes for a business from every angle. Issues of technological availability within the company must therefore always be taken into account. In particular, specific algorithms must be available to systemise focal points of decision-making and to carry out the data analysis needed for training the algorithms involved.
Some of the technologies that enable the move from robotic process automation to intelligent process automation include:
- ICR (Intelligent Character Recognition): technologies allowing information to be read from documents or forms that use previously unfamiliar templates and to “understand” their meaning;
- NLP (Natural Language Processing): tools able to interact with humans using natural language, for example by retrieving information from written texts such as emails, understanding the texts involved, and using the information they contain to systemise the focal points of decision-making;
- Intelligent vision: ones that make it possible to recognise, compare and classify images.