Product & Accelerator


Our AI-powered framework empowers the rapid creation of conversational generative models, driving knowledge development and sharing.


MLFRAME Reply is a framework that leverages Generative AI to create generative models applicable to specific knowledge domains. This aims to enhance the customer experience.

AI-infused innovation in knowledge management

The framework was developed by Machine Learning Reply, the Reply company that specialises in AI services and solutions. MLFRAME Reply represents a transformative shift in knowledge management.

MLFRAME Reply applies a proprietary methodology to analyse databases, train algorithms, and validate results on top AI technologies. This enables the rapid creation of conversational generative models applicable to specific corporate knowledge domains.

This framework acts as an engine that extracts knowledge through natural language, reaggregates it, and redistributes it in conversational form. It empowers the 'artificial intelligence' component underlying the new generation of 'human-like' interaction systems, such as digital assistants and digital humans.


A new approach to knowledge modelling

MLFRAME Reply introduces an innovative method for analysing and modelling the knowledge bases used in conversational models based on generative AI, enabling the development of advanced models capable of sustaining complex conversations and recognising relationships between similar concepts without specific training.

Applying MLFRAME Reply to knowledge base modelling helps corporate users quickly represent a knowledge domain, improving the organisation and analysis of large volumes of diverse data. Graph models highlight key nodes and relationships, enhancing analysis and automating the mapping of key topics, thereby reducing the need for manual data cleaning and review during model training.

Custom generative models

MLFRAME Reply empowers businesses to personalise and optimise Large Language Models (LLMs) using their proprietary data, unlocking a new dimension of Generative AI capabilities. Its impact extends beyond internal operations, enabling seamless knowledge sharing within and beyond organisational borders.


Integration with
conversational interfaces

MLFRAME Reply enables the integration of sophisticated conversational systems, including digital assistants, digital humans, and more. These systems can be utilised both within and outside the organization, amplifying engagement and interaction.


Enhanced customer

Leveraging personalised generative models, it is possible to enrich customer communication and business services. This ensures the delivery of clear and context-rich responses to customer inquiries, fostering better understanding and satisfaction.


End-to-end support for model development

MLFRAME Reply provides comprehensive support throughout model development. From establishing a strong knowledge base in a specific domain to crafting generative models based on information retrieval and LLM techniques, all the way to fine-tuning with techniques tailored to individual use case complexities.

Learn more about MLFRAME Reply with our experts to improve corporate knowledge sharing through conversational generative models.


Machine Learning Reply is the Reply Group company specialised in providing artificial intelligence services and solutions, guiding its customers towards a process of digitisation and helping them become more competitive and data-driven thanks to the adoption of Smart Analytics, Machine Learning and Artificial Intelligence technologies. With extensive experience in deep learning, artificial vision, natural language processing and predictive modelling, the company helps its customers to enhance their business, putting highly experienced development teams at their disposal.

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