REPLY AND SAP

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Privacy


I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Reply’s expertise covers enterprise processes and latest SAP technologies in the field of IoT, Machine Learning, Big Data and Analytics,
SAP Leonardo, SAP Cloud Platform, SAP C/4HANA for SAP Customer Experience as well as SAP S/4HANA
for the intelligent enterprise.


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SAP Partnership

SAP Gold Partner

SAP Alliance Service Partner

SAP Global Application Development Partner

SAP Value Added Reseller (VAR)

SAP Certified Provider of Hosting Services

SAP Certified Provider of SAP HANA Operations

SAP Customer Experience Partnership

SAP Hybris Platinum Elite Partner

SAP Hybris Global Partner of the Year

SAP Hybris Global Service Delivery Partner

SAP Hybris Development Partner

SAP Hybris Travel Accelerator

SAP Recognized Expertise Certification

Customer Relationship Management

Data Warehousing

Supplier Relationship Management

Business Intelligence

Enterprise Mobility

SAP HANA

2018


SAP INNOVATION AWARDS FINALIST


2014 - 2015 - 2016 - 2017 - 2018


SAP QUALITY AWARD WINNER


2009 - 2011 - 2012 - 2016


SAP HYBRIS GLOBAL PARTNER AND SERVICE DELIVERY
PARTNER OF THE YEAR


Reply's expertise with SAP and SAP Customer Experience

Thanks to its extensive international experience in the implementation of software solutions based on the SAP product suite, Reply is able to support companies with the optimization of their activities and processes, by the use of an agile and integrated approach for designing and developing a business information system for the digital age.

In this scenario, Reply relies on the Design Thinking methodology to combine technology with a human-oriented aspect. This flexible and collaborative approach helps companies to see their business from a different point of view, tackling “weak spots”, exploring uncharted and innovating territory. In particular, in terms of the business components and the specific changes required by the digital transformation process undertaken by companies, Reply’s expertise covers both the traditional enterprise processes and the latest SAP technologies in the field of IoT, Machine Learning, Big Data and Analytics, including SAP Leonardo, SAP Cloud Platform and SAP Customer Experience, for the development of end-to-end e-commerce and customer engagement solutions.

Reply's expertise extends from SAP cloud architecture to the SAP Fiori and SAP S/4HANA suites. In 2017 Reply won the “SAP Quality Award Gold” for the fourth consecutive year, obtaining quality and performance recognition from SAP for the innovative SAP solutions implemented. Finally, Reply is a “SAP Hybris Platinum Partner” and became a SAP S/4HANA Cloud Lighthouse Partner.

Focus on reply companies


SYSKOPLAN

Syskoplan Reply is the Reply Group's SAP specialist. Syskoplan Reply supports customers with the implementation of the latest, innovative SAP solutions for improving their entire digital value-creation chains. As a multiple award-winning SAP partner, Syskoplan Reply is a leader in the SAP eco system. Syskoplan Reply gears its offer towards customers that are preparing for the future and use SAP solutions as the core digital platform for their companies. In doing so, Syskoplan Reply uses the latest SAP technologies, such as SAP Leonardo, SAP Cloud Platform and enterprise applications such as SAP S4/HANA, SAP C/4HANA, SAP SCM and SAP BI in order to implement solutions for its customers. For SAP S/4HANA Cloud, SAP has selected Syskoplan Reply as an early adopter and preferred Lighthouse Partner. The digital experience is a core area of expertise for Syskoplan Reply with SAP C/4HANA, SAP Mobile and SAP Fiori. Further innovation topics such as Internet of Things, Machine Learning, Blockchain, SAP HANA Enterprise Cloud and data analytics complete the portfolio.  

PORTALTECH

Portaltech Reply is the leading SAP Customer Experience Partner. The company holds Platinum Elite Status and is Global Partner of the Year 2016, 2012, 2011 and 2009. With over 300 major SAP Hybris projects, Portaltech Reply was named Service Delivery Partner of the Year 2016. Portaltech Reply offers an end to end set of products and services for omni-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, SaaS and on-premise warehouse management, proximity marketing, mobile payments and cloud-based hosting on the Amazon and Google platforms from one single supplier.

4BRANDS

4brands Reply is the industry expert for the consumer goods industry in the Reply Group. 4brands Reply helps companies in the consumer goods industry to design their individual digital transformation processes using innovative IT technologies. The starting point for this approach is the consumer and his customer journey, which is used to align the entire value creation chain of the company. The 4brands Reply offer consists of process consulting and system integration for three core areas: Consumer Engagement, Sales Excellence, Demand Driven Supply Chain as well as SAP Outsourcing Services. Thanks to the Reply network, 4brands Reply can provide holistic support in all areas of transformation processes – from the digital design of the customer experience to the IT strategy and final implementation.

Supplier Relationship Management

Case Study

SAP SRM: Piaggio Group's choice

Piaggio & C. S.p.A. implemented the SAP ERP platform for the management of the main business processes. The solution identified by the Piaggio Group together with Syskoplan Reply is the SAP SRM platform.

SAP SRM Piaggio Group's choice 0

Reply Voice Commerce

Best Practice

Conversational Commerce Extension for SAP Customer Experience

Customers are looking for new, interactive buying experiences and offers geared to their needs. At the same time they want to make the replenishment process as efficient as possible, especially when it comes to every day products. With Reply Voice Commerce, Syskoplan Reply has developed an extension for SAP Customer Experience that precisely addresses this need for simplification, and with which language can be used as a natural communication medium.

Multi-Country ecommerce

Case Study

Costco strengthens the ecommerce platform worldwide

Reply turned Costco’s international eCommerce expansion plans into reality. Reply handled the entire ecommerce offering for Costco, with Mexico becoming the first market to use and test the blueprint ecommerce platform developed in the UK.

Costco strengthens the ecommerce platform worldwide 0

Empathy Marketing

Best Practice

Empathy Marketing: are we leveraging intuitive data?

The evolution of customer engagement was such that it evolved from brands deciding the content of the marketing campaigns to a two-way communication between the customer and the Brands. Portaltech Reply has established an Innovation Lab to support their clients in the next step of this evolution: leveraging intuitive data in real-time for a more empathetic marketing strategy.

eCommerce Replatforming

Case Study

Lavazza: SAP Customer Experience eCommerce replatforming

Portaltech Reply implemented a replat forming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.

Lavazza SAP Customer Experience eCommerce replatforming  0

Omni-channel Commerce

Case Study

The Best of Both In-store and ecommerce Technologies

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.

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