Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Reply’s expertise covers enterprise processes and latest SAP technologies in the field of IoT, Machine Learning, Big Data and Analytics, SAP Leonardo, SAP Cloud Platform, SAP C/4HANA for SAP Customer Experience as well as SAP S/4HANA for the intelligent enterprise.
SAP Gold Partner
SAP Alliance Service Partner
SAP Global Application Development Partner
SAP Value Added Reseller (VAR)
SAP Certified Provider of Hosting Services
SAP Certified Provider of SAP HANA Operations
SAP Recognized Expertise Certification
Customer Relationship Management
Supplier Relationship Management
2014 - 2015 - 2016 - 2017 - 2018 - 2019
Reply has been awarded as SAP Quality winner five years in a row:
SAP Quality Awards Gold Winner Italy 2016, 2017 and 2018
SAP Quality Awards HANA Innovation in Germany and Italy 2014, 2015 and 2016
SAP Quality Awards Bronze Winner EMEA HANA Innovation 2014 and 2017
Reply has been awarded by SAP as "One of the most innovative SAP Partners". In 2018 Reply's SAP Leonardo IoT solution Smart Garbage Collector stood out amongst 170 entries for the SAP Innovation Awards, as one of the most compelling examples of innovation - a SAP Leonardo solution to make the word run better and improve people's live.
In this scenario, Reply relies on the Design Thinking methodology to combine technology with a human-oriented aspect. This flexible and collaborative approach helps companies to see their business from a different point of view, tackling “weak spots”, exploring uncharted and innovating territory. In particular, in terms of the business components and the specific changes required by the digital transformation process undertaken by companies, Reply’s expertise covers both the traditional enterprise processes and the latest SAP technologies in the field of IoT, Machine Learning, Big Data and Analytics, including SAP Leonardo, SAP Cloud Platform and SAP Customer Experience, for the development of end-to-end e-commerce and customer engagement solutions.
Reply's expertise extends from SAP cloud architecture to the
SAP Fiori and SAP S/4HANA suites. In 2017 Reply won the “SAP Quality Award Gold” for the fourth consecutive year, obtaining quality and performance recognition from SAP for the innovative SAP solutions implemented. Finally, Reply is a “SAP Hybris Platinum Partner” and became a SAP S/4HANA Cloud Lighthouse Partner.
The SEA Group aimed to release a cutting-edge marketing campaign based on the concept of gamification. The implementation of SAP C/4HANA helped Syskoplan Reply to carry out such initiative by turning the passengers into users involved in a multichannel campaign consisting in a sort of treasure hunt called "Hashtag Hunting".
Syskoplan Reply worked alongside
Revello to design and develop a new cloud customer experience solution based on
SAP C/4HANA Cloud Platform.
Every year, the portfolio of the omnichannel retailer HSE24 includes more than 20,000 articles from the fashion, jewelry, cosmetics, wellness, household and home & living segments. Given this product variety, the company has been using SAP Marketing Recommendation since 2018 in order to offer its customers the best possible customer journey through all channels and at all touchpoints.
Piaggio & C. S.p.A. implemented the SAP ERP platform for the management of the main business processes. The solution identified by the Piaggio Group together with
Syskoplan Reply is the SAP SRM platform.
Customers are looking for new, interactive buying experiences and offers geared to their needs. At the same time they want to make the replenishment process as efficient as possible, especially when it comes to every day products. With
Reply Voice Commerce,
Syskoplan Reply has developed an extension for SAP Customer Experience that precisely addresses this need for simplification, and with which language can be used as a natural communication medium.
Reply turned Costco’s international eCommerce expansion plans into reality. Reply handled the entire ecommerce offering for Costco, with Mexico becoming the first market to use and test the blueprint ecommerce platform developed in the UK.
The evolution of customer engagement was such that it evolved from brands deciding the content of the marketing campaigns to a two-way communication between the customer and the Brands.
Portaltech Reply has established an
Innovation Lab to support their clients in the next step of this evolution: leveraging intuitive data in real-time for a more empathetic marketing strategy.
The following apps of 4brands Reply are listed in the SAP App Center:
- Marketing Data Hub 4CE- Connected Shelf- Smart POS Category Management
Portaltech Reply implemented a replatforming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.
Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on
SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.