4brands Reply

Digital innovation in the consumer goods industry

Consumer Engagement, Sales Excellence, Demand Driven Supply Chain

Digital innovation in the consumer goods industry 0

About us

4brands Reply is the industry expert for the consumer goods industry in the Reply network. At 4brands Reply we help companies in the consumer goods industry to design their individual digital transformation processes using innovative IT technologies. The starting point for our approach is the consumer and his customer journey, which is used to align the entire value creation chain of the company.

Our offer consists of process consulting and system integration for three core areas:

- Consumer Engagement
- Sales Excellence
- Demand Driven Supply Chain

Thanks to the Reply network, we can provide holistic support in all areas of your transformation process – from the digital design of the customer experience to the IT strategy and final implementation.

16.10.2018 - 18.10.2018 / Leipzig


Business without borders: The DSAG-Jahreskongress 2018

The DSAG-Jahreskongress will take place at the Congress Center Leipzig from 16 to 18 October 2018. With a broad portfolio of topics ranging from various SAP solutions such as C/4HANA or Leonardo to trend topics such as Data Driven Intelligence and Process Automation to topics from the consumer goods industry, 4brands Reply, Blue Reply and Syskoplan Reply are present at the event with an own booth.

Connected Shelf

Best Practice

IoT at the Supermarket: the intelligent and connected shelf

Empty shelves, a shop filled with customers and no resupply in sight: Every retailer's nightmare. Empty shelves frustrate shoppers and lead to sales losses for manufacturers and retailers, which amount to roughly one billion Euro a year according to current studies. 4brands Reply is developing the "connected shelf" – an intelligent, fully-networked shelf.

IoT at the Supermarket the intelligent and connected shelf 0


Consumer Engagement

Consumers expect consistent information, relevant offers, and responsible handling of data during the entire customer journey and across all communication channels. We support them by helping them to utilise consumer data from various sources in a strategic and systematic manner, in order to generate more brand loyalty and brand advocacy.

Consumer Engagement 0


Sales Excellence

Many companies treat sales like an art, but they are increasingly noticing that a scientific approach is more suitable for the sales process. This is where Sales Force Effectiveness and Trade Management approach starts.


Demand Driven Supply Chain

Consumer goods manufacturers are slowly moving in the direction of Demand Sensing and Customer Responsiveness. At the same time, they need to provide real-time profitable answers to dynamic consumer demand in relation to their supply chains. And this means the rising expectations of all participants need to be fulfilled in online and offline business, both of which are starting to merge.

Demand Driven Supply Chain 0

Smart Production Planning

Case Study

Avoiding production bottlenecks

For Peter Kölln GmbH & Co. KGaA an inaccurate raw material planning is now a thing of the past. 4brands Reply has developed for the former Köllnflockenwerke a smart solution for multi-stage production planning based on SAP APO.

Case Study Kölln Flocken


Best Practice

Integration of category management within the SAP Netweaver landscape

Category Management is a time-consuming process, that keeps CM employees from focusing on tasks actually assigned to them. Mapping Efficient Consumer Response to an integrated SAP system landscape In the CM area, 4brands Reply provides the solution.

Price and condition management

Case Study

With 4brands Reply, Zentis streamlines pricing models to enhance sales and financial functions

Zentis achieves automation and transparency to better calculate pricing models for customers. Complex pricing models were creating excessive work and complexity for the sales and account teams at Zentis, driving it to identify an optimised IT solution. SAP Business Warehouse provides a homogeneous database that simulates conditional scenarios to support Zentis in planning pricing models with its clients.

With 4brands Reply, Zentis streamlines pricing models to enhance sales and financial functions 0

Design Thinking

Best Practice

Design for Innovation

A room for innovations, designed to stimulate creativity and create sustainable solutions.

Germany - Reply's Design Thinking Labs for INDUSTRY 4.0 and DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.

Design for Innovation 0

Award Winning Solution

Best Practice

Smart glasses in use: efficient data acquisition for shelf surveys at the point of sale using data glasses

With Smart Glasses and the Android based App, sales representatives can detect the status quo easily and faster at POS: they have their hands free and the products will be shown in the right sequence. Now, they save time and benefit from the information gathered during the visit, which is more reliable than the current process. Furthermore, they can identify abnormalities on the shelf more easily.

Smart glasses in use efficient data acquisition for shelf surveys at the point of sale using data glasses 0

CRM for Retail

Case Study

Rotkaeppchen-Mumm Sektkellereien: fit for the future with Reply

The elegant bottles in the sparkling wine cellars of Rotkaeppchen-Mumm Sektkellereien represent a unique success story for the leader in the German sparkling wine market. To help maintain its position, the company has replaced its previous CRM solution with the leading consumer goods customer management and mobility software platform implemented by 4brands Reply.

Rotkaeppchen-Mumm Sektkellereien fit for the future with Reply 0

13.03.2019 - 14.03.2019 / Berlin


SAP NOW 2019

SAP NOW 2019 takes place in Berlin on March 13 and 14. Reply participates with a booth where you can learn more about the SAP portfolio of 4brands Reply, Portaltech Reply and Syskoplan Reply. Also, join us for our workshop on China Commerce.

23.01.2019 - 24.01.2019 / Berlin


LZ Open 2019: Meeting Point for the Food and Beverage Industry

4brands Reply, the consumer goods specialist of the Reply Group, is partner of the LZ Open in Berlin from 23 to 24 January 2019. The annual kick-off event of the Lebensmittel-Zeitung brings together the most important decision-makers from the retail and the FMCG sector.

19.09.2018 - 20.09.2018 / Wiesbaden


4brands Reply at ECR Tag 2018

With over 800 participants, ECR Tag is the leading trade congress of the German consumer goods industry. 4brands Reply is represented as gs1 Germany Solution Partner with its own booth. On September 19, Heiner von Brachel, Senior Manager at 4brands Reply, will talk in the "Customer Journey 4.0" forum about how smart data and digital tools can improve sales potential.

A partner for implementation



As a GS1 Solution Partner, 4brands Reply has access to an extensive and competent network of service providers and get information on the development of standards early on. Our customers profit from suatinable solutions, based on GS1, ready to use solutions along the entire value chain and enhanced investment security due to project experience over many years.

PSA4Sales Template

Best Practice

PSA4Sales – The well-established industry solution for trade management

To enable brand manufacturers to plan their distribution and marketing activities in a more targeted manner, 4brands Reply developed an innovative industry solution for SAP customers, which it is further developing on an ongoing basis.

Product App

Best Practice

The 4brands Reply product app: mobile marketing at point of sale

With ProduktAPP, a 4brands Reply GmbH & Co. KG application, marketing staff at consumer goods manufacturers can prepare production information for consumers in a way that allows it to be accessed on the Web via product barcodes or straight off the shelf. A dialog with the consumer can be carried on via a cellphone, whenever and wherever the consumer wants.

11.09.2018 - 12.09.2018 / Stuttgart


SAP-Forum for the Consumer Goods Industry 2018

4brands Reply will be a partner at the 12th SAP-Forum für die Konsumgüterindustrie which will take place on 11 and 12 September 2018. Listen to practical reports and discuss the future of the consumer goods industry in person with IT and industry experts from selected companies.




Marienstraße, 88
32425 Minden
tel +49(0)571 38540


Bartholomäusweg, 26
33334 Gütersloh
tel +49(0)524150090