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Syskoplan ReplyThis is the beginning of a new era: The Intelligent Enterprise

Innovative SAP solutions for the digital transformation by experienced SAP specialists and digital experts.

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About Syskoplan Reply


Syskoplan Reply is the Reply Group's SAP specialist.

Syskoplan Reply supports its customers with the implementation of the latest, innovative SAP solutions for improving their entire digital value-creation chains. As a multiple award-winning SAP partner, Syskoplan Reply is a leader in the SAP eco system. Syskoplan Reply gears its offers towards customers that are preparing for the future and use SAP solutions as the core digital platform for their companies. In doing so, Syskoplan Reply uses the latest SAP technologies, such as SAP Leonardo, SAP Cloud Platform and enterprise applications such as SAP Customer Experience, SAP SCM, SAP SRM and SAP BI in order to implement solutions for its customers. For SAP S/4HANA Cloud SAP has selected Syskoplan Reply as an early adopter and preferred Lighthouse Partner.

The digital experience is a core area of expertise for Syskoplan Reply with SAP Customer Experience, SAP SuccessFactors, SAP Ariba, SAP Mobile and SAP Fiori. Further innovation topics such as Internet of Things, Machine Learning, Blockchain, SAP HANA Enterprise Cloud and Data Analytics complete the portfolio.


e-mobility

Case Study

Digital Charging Solutions

HYPER-PERSONALIZED EXPERIENCES
FOR FUTURE MOBILITY

Digital Charging Solutions as key global driver of the transition to electric mobility relies on Syskoplan Reply. DCS chose Syskoplan Reply as their trusted partner for the implementation of SAP Sales Cloud as well as the SAP marketing solution Emarsys as backbone of this optimization process.

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Customer Expertise

Pushing the frontier by working with Europe’s most important firms. Discover Syskoplan Reply’s successful stories.


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Ultimate Technologies

Explore the future. Conquer the digital world with state-of-the-art concepts and technologies from Syskoplan Reply.


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News & Events

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Top ranking for Reply in SAP-related services

The PAC RADAR ranks Reply as Top Service Provider for
SAP CX and SAP S/4 HANA in Germany 2022

Top ranking for Reply in SAP-related services 0

Customer Experience

White Paper

SAP Marketing Cloud or Emarsys?

Visibility is one of the most important topics for companies at present, where the new customer engagement platform Emarsys from SAP can support. Syskoplan Reply provides an initial overview of the platform compared to SAP Marketing Cloud in a whitepaper.

Qualtrics

Case Study

B. Braun: Software based Cross-Channel communication

Together with Syskoplan Reply, the medical technology and pharmaceutical company B. Braun has introduced Qualtrics as a new experience management solution. Qualtrics enables effective and efficient Cross-channel communication at B. Braun. In addition to integrating Qualtrics into the existing CRM, Syskoplan Reply also laid the foundation for a global rollout and independent further development of the system by B. Braun.

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Planning Intelligence

Syskoplan Reply's solution that simplifies economic and financial management

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DIGITAL TRANSFORMATION

Case Study

Digital service transformation at GEA

For the digital transformation of its global service business, German technology group GEA has implemented a new business solution together with Syskoplan Reply. The solution is based on cloud applications from SAP and provides the local service teams in the broadly spread organization with machine data, cloud-based tools, mobile applications and standard digital processes.

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SAP

Best Practice

Google Maps in SAP Sales and Service Cloud

Geo-information can be very helpful for sales and service activities that primarily take place at the customer’s premises. This information is used to calculate distances or visualize customer addresses. The standard versions of SAP Sales and Service Cloud offer the option of comprehensive integration with Google Maps. Syskoplan Reply helps companies carry out this integration.

supply chain management

Best Practice

App – Advanced Procurement Platform

APP (Advanced Procurement Platform) is the solution implemented by Syskoplan Reply for SAP within the Cloud Application Extension program. APP extends the operation of the SAP Ariba suite with the availability of specific services and features for the Italian market.

SAP

Best Practice

On-Site Service in Food Retail

Service technicians play a significant role in food retail when it comes to urgent technical maintenance work to keep stores running smoothly. With the introduction of SAP Field Service Management, Syskoplan Reply is optimizing the deployment planning of a food retailer's service technicians.

Multi-brand design system

Case Study

A "headless" CMS and PIM-system for Xella

Xella is one of the leading international solution providers of building and insulation materials with renowned brands such as Ytong, Silka, Hebel, Multipor or Ursa. Based on the SAP Commerce Cloud (SCC) Syskoplan Reply has created a solution, which supports so-called "headless" system architecture. This permits the presentation of product data on many channels.

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SEA Group

Case Study

HOW TO ENGAGE AIRPORT PASSENGERS THROUGH GAMIFICATION

The SEA Group aimed to release a cutting-edge marketing campaign based on the concept of gamification. The implementation of SAP C/4 HANA helped Syskoplan Reply to carry out such initiative by turning the passengers into users involved in a multichannel campaign consisting in a sort of treasure hunt called "Hashtag Hunting".

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SAP

White Paper

How to manage quality in software development for SAP Fiori

Syskoplan Reply has adapted to the new way of software development with SAP Fiori and established a four-part quality assurance process for the development of modern and innovative applications.

01.12.2022 / Webinar Series

Event

Cloud Experiences with SAP

Digital change creates opportunities, but also new requirements and challenges. In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current requirements. Reply experts explain how to make business, data, contact and communication with customers more efficient using AI and cloud solutions from SAP.

CRM

White Paper

MOVE - THE CRM TRANSITION

The CRM landscape is in a state of upheaval: cloud technology has caught up significantly and is becoming increasingly important. This Syskoplan Reply whitepaper is intended to provide an overview of possible CRM transitions: Is it no longer possible without the cloud or do on-premise solutions still have a reason for existence?

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SAP

Best Practice

How to SAP Fiori

With the introduction of Fiori, SAP has created a paradigm shift within the SAP ecosystem. While the applications built in the past were large and powerful, the focus now is on small and highly specialised applications. Syskoplan Reply offers workshops for a kick-start with the technology duo SAPUI5 and OData.

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SAP

Best Practice

Take Sales to the next level with SAP Sales Cloud

Using SAP Sales Cloud, Syskoplan Reply helps companies make the move to become modern sales organisations. Nowadays, for a modern sales organisation, systemic support is mandatory. The SAP Sales Cloud bundles a variety of modern tools for excellent sales processes.

SAP

Best Practice

Intelligent Customer Service with Machine Learning

Through the targeted use of machine learning, Syskoplan Reply creates space to move for service staff. Syskoplan Reply advises and supports customers with intelligently designing CRM systems, such as the SAP Service Cloud.

CUSTOMER SERVICE

Best Practice

Digitised Customer Service

The COVID-19 pandemic has dramatically reduced face-to-face contact between clients and colleagues. Syskoplan Reply has provided companies in various industries with innovative solutions to help them respond efficiently to the crisis. The task now is to transform these into sustainable hybrid models.

SAP

Best Practice

Intelligent Sales in SAP Sales Cloud

With the implementation of SAP Sales Cloud, Syskoplan Reply supports companies on their way from a traditional sales process to a system-supported, transparent and unceasingly efficient sales organisation.