26. April 2023
The Salesforce World Tour is back in Munich. On 26 April 2023, more than 1,500 decision-makers and experts meet at Paulaner am Nockherberg to discuss how enterprises can become a Customer Company, reduce costs, promote efficient growth, and exceed their customers' expectations.
08:00 a.m. - 08:30 a.m. - Registration
09:00 a.m. - 05:30 p.m. - Expo, Breakout Sessions, Demos
09:30 a.m. - 10:45 a.m. - Keynote
05:30 p.m. - 08:00 p.m. - Networking
Meet the experts from Arlanis Reply, Salesforce Partner since 2005 and specialists for the best Customer Experience, in the exhibition hall and learn how Arlanis Reply can advise you in the planning, development and integration of Salesforce solutions and services and successfully implement projects.
Arlanis Reply specializes in consulting, planning, development and integration of Salesforce solutions and services. The experts offer seamlessly integrated solutions for all customer-related processes in sales, marketing and service, mastering the solutions Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Mulesoft.
12:40 - 1:00 p.m., Chalet Stage
Automated mapping of shift planning with Field Service Lightning
- Staff scheduling in a 7/24h operation
- Special challenge of qualifications, prioritization of service tickets in the greatest possible transparency to further optimize availabilities
- Using Salesforce and integration with SAP in a pilot project at Mercer's largest plant
Christoph Grewe-Franze, CIO, Mercer International Inc.
Hartmut Friedemann, Arlanis Reply
More information about the agenda can be found here.
Would you like to learn more? Then make an appointment with our experts at our booth here.
Would you like to join the event? Register here for the Salesforce World Tour Munich and find out more about the event here.
As part of the Salesforce World Tour 2023, we are also represented in Milan on 4 May 2023 with the experts from Arlanis Reply and Retail Reply.
Arlanis Reply specializes in consulting, planning, developing and integrating Salesforce solutions and services. Arlanis Reply provides market leaders with seamlessly integrated solutions for all customer related processes for sales, marketing and services – from the initial contact to the long-term service business. Arlanis Reply configures all common Salesforce components such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud or App Cloud, or adds individual programming with Heroku if required. With Mulesoft, Arlanis Reply provides an integration technology which allows you to develop, build, analyze, manage and monitor APIs and custom point-to-point integrations. In doing so, Arlanis Reply relies on agile project management methods and a project approach optimized for Salesforce introductions, which ensures maximum flexibility.