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Red Reply is the Germany's first Oracle Managed Service Provider (MSP) with a proven track record of developing and deploying Oracle Unlimited applications, such as Siebel, on the leading IaaS and PaaS cloud platforms.
Red Reply, as a long-standing partner of the largest German automobile manufacturer, developed and integrated a Fleet Management System for its customer in the early 2000s. Over the past 15 years, Red Reply has been responsible for the further development and continuous modernization of the system. In 2016/2017, Red Reply has been asked to innovate the system.
In addition, the customer had made further challenges to Red Reply creativity:
The solution was based on the proven Red Reply AMS tool box, which they introduced together with another customer (Germany's largest airline).
In order to manage the upcoming challenges Red Reply had to take over the responsibility on all levels of the full Application and Service Stack. In the best sense, Red Reply’s offer was based on the fact that the customer is willing to exchange all other involved service providers (e.g. Data Center Provider, 2nd Level Support), with Red Reply and in this way to get by it a full managed application service from a single source.
Then, Red Reply took over the second level support on the existing infrastructure and stabilized the application within a very short time and eliminated unexpected downtimes, that had happened in the past. For the first time in years, there was a positive feedback directly from the end users .
Red Reply is the Reply group company that designs and implements solutions and services based on Oracle Cloud platforms of type IaaS and PaaS, supporting its Customers in the migration to the Cloud of their systems and applications.
Through a consolidated expertise on Oracle solutions, Red Reply provides complete support for Cloud Strategy and Migration services, Cloud Applications Development and Cloud Service Management. Red Reply is among the first Oracle Cloud MSP Partners worldwide.
Through specific methods and tools, Red Reply supports its customers, from the evaluation phase of the approach to the cloud, the migration to a new architecture and the adoption of an IT Services delivery model in ORACLE Cloud, ensuring cost reduction, scalability and agility.