Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
The Energy & Utilities industry is going through a profound transformation that impacts all stages of the value chain. The national and international regulatory drive aims at maintaining sustainability and energy security, and at increasing individual EU countries integration, towards a single international energy system. Reply assists companies operating in the Utility and Oil&Gas markets along the entire value chain, defining new business models and innovative projects.
Blockchain technology can play a leading role in the digitisation and in the sustainable renewal processes of the Energy & Utilities sector, contributing to the transition towards more efficient business models with a greater degree of automation.
Data Reply has developed a quantum algorithm that allows you to quickly plan the maintenance work performed by units operating throughout Italy. The solution also makes the use of resources more efficient, thus reducing costs. This algorithm brings added value to Enel's business by supporting the multinational in its decision-making process, with a high impact on planned daily activities
With 30 different photovoltaic plants to manage, located in eight different Italian regions, one of the European leading renewable energy groups working with
Concept Reply decided to implement an
edge computing-based solution.
Reply can boast solid experience in the support of Energy & Utilities market operators on issues related to Meter Data Management (MDM) and is the ideal partner for defining Smart Metering solutions. These solutions, made possible by the enhanced ability to gather information from technological networks, combined with new remote operations opportunities on network elements, allow Utilities to adopt a new operational framework characterized by greater efficiency and a better quality of service.
The collaboration between Edison Energia and Blue Reply has led to the development of a Web portal for sales and after sales services. The portal integrates the customer's proprietary systems, both among themselves and with the rest of the e-commerce, customer relations and home automation realms, as well as enabling end users to be more autonomous in managing and providing consulting services relating to their product range.
In order to boost the efficiency of its reactive private customer support, SWM Kundenservice GmbH contacted Power Reply and realized a project involving a CTI solution together with the Reply specialist for the energy and utilities sector.
Wind turbines pose great challenges for the maintenance and repair services: Service calls, planned or ad-hoc, are extremely cost and time consuming. Using on-demand Spark Clusters, Data Reply has developed an intelligent monitoring system for a large energy supplier for site operators.
IoT and edge computing enable utility service providers to manage the complex and heterogeneous systems that generate, distribute and store energy. Sense Reply is helping utility customers to revolutionise their business models and create new capabilities by implementing edge components, IoT and big data platforms.
Syskoplan Reply and
Power Reply from 14 to 15 October 2020 at
SAP Customer Experience Live 2020. The experts for Next-Gen Customer Experience are present with a virtual booth.
The who-is-who of the energy industry meets in Essen at the E-world from 11 to 13 February 2020 to exchange information about the latest market developments. Power Reply is looking forward to your visit at the SAP joint booth in hall 3 / booth 3-322.
New business models, digital transformation, customer experience in the energy sector - with these topics Power Reply awaits you at the SAP-Forum für die Versorgungswirtschaft in Wiesbaden on 13 and 14 November 2019.
Digitization offers countless opportunities for companies to optimize their processes. Successful energy suppliers define themselves as service providers and energy consultants for their customers. The Customer Experience Bootcamp for energy suppliers shows how this can be achieved.
British Gas needed their managers behind their new business strategy. So Avvio Reply developed a leadership event that brought their key communicators on board before rolling out a UK-wide roadshow to the rest of their frontline employees.
Discuss new business models, innovations in the energy sector, customer experience and energy sales 2030 with
Power Reply at EVU Prozess & IT Tage from 6 to 8 May 2019 in Berlin.
Sense Reply, the Reply Group specialist in IoT, end-to-end solutions for Energy&Utilities, Telecommunications and Smart Cities, participates in the Industry Strategy Symposium. The event is held from 31 March to 2 April at the Hotel Gallia in Milan.
Get mobile control of your field service: with SAP FSM and Power Reply support, you can link all aspects of the field service value chain with an eye on today's customer requirements.
Bitmama implemented the Corporate website, the intranet and the Supplier portal for Snam. The new information architecture makes all the information from the website accessible and transmit the key position of the company in the energy production chain to all players in the market.
The Snam website
www.snam.it won the
Interactive Media Award (IMA) in the Energy category.
Power Reply is co-exhibitor at
E-world 2019. Meet the utilities specialists of the Reply Group from 5 to 7 February in Hall 3 at
SAP booth 3-322. Learn more about billing software, big data and cloud solutions for the energy industry.
Power Reply, the Reply Group company specialising in the energy and utilities sector, will demonstrate at the exhibition stand and in its presentation how innovative solutions and services can increase the process efficiency of companies in the energy sector and optimise IT investments.
Power Reply is taking part in the
E-world energy & water 2018, the leading international event for the utilities industry. The fair takes place at
Messe Essen from
06-08 February 2018 and will focus on innovative solutions for supplying energy in future: from production and transport to storage , trading, efficiency and green technologies. Visit Power Reply's stand in
Hall 3, Stand 3-322 (SAP Partner booth).
Reply takes part in the event "Utility Day 2017", an important meeting for the Energy and Utilities sector that will be held in Milan on 20th September.
Power Reply is represented as a sponsor on the
SAP Info Day for the Utilities Industry in Switzerland's
Umweltarena Spreitenbach on
29 Juni, 2017, concentrating on the trend-setting topics of the utilities industry. Digitization will contribute to radical changes in this market. New business models are required as well as strong alliances. The SAP Info Day offers an excellent overview of SAP innovations and exciting future scenarios.
Avvio Reply's "strong creative concepts" helped British Gas engage 14,000 employees with their ATL Free Swims for Everyone campaign. Integrating with the ATL campaign creative idea and messaging, Avvio Reply not only involved British Gas employees with the campaign but also encouraged positive engagement.
Syskoplan Reply has developed a new customer care service using the Chatbot technologies for a leading multi-utility company. The chatbot represents a new communication channel, addressing users’ need for reliable and immediate answers made available thanks to the use of Artificial Intelligence.
Power Reply will take part in the E-world energy & water, the leading international event for the utilities industry, from 8-9 February 2017. It will focus on innovative solutions for supplying energy in future.
Power Reply is partner of the 13th IS-U annual forum about processes and IT for energy supply companies and public utilities taking place in Berlin, 25-28 April 2016.