,allowExpansion)
From Ideas to Impact: AI for smarter Business Operations
Reply showcases, through real-world examples and expert talks, how AI and SAP Business AI are transforming business operations.
,allowExpansion)
Unlock real-time Enterprise Transformation with AI
What if your business operations could think, adapt, and act in real time? Join us at SAP Garden in Munich for an exclusive afternoon dedicated to the next generation of AI-driven enterprise transformation.
This event brings together industry experts and innovators to showcase how AI is moving beyond experimentation into real, measurable business impact.
From intelligent agents and trusted data to dynamic applications and next-level customer experiences, discover how organizations are transforming operations across the entire value chain.
Expect real-world use cases, hands-on insights, and interactive discussions that demonstrate how AI can be applied today – practically, efficiently, and at scale. The event begins with a networking reception, followed by expert presentations and discussions. After the sessions, enjoy a guided tour of SAP Garden and continue the conversation over dinner.
Secure your spot and learn more from industry experts about the latest AI-driven business transformations.
Event Highlights
Through a series of inspiring keynotes and practical sessions, you will explore the following key takeaways:
Adaptive Operations with SAP Business AI
Discover how SAP Business AI enables real-time, adaptive enterprise operations.
Efficiency Boost from AI Agents
See how AI agents drive efficiency from sales to production and logistics.
Smarter, compliant Customer Communication
Experience how Customer communication becomes faster, smarter, and fully compliant.
Productivity Gains with AI Service Operations
Learn how AI-powered service operations enhance productivity and customer experience.
Agenda
1:00 PM - 2:00 PM
Reception and Get Together
2:00 PM - 2:15 PM
Welcome
2:15 PM - 2:45 PM
SAP Business AI: Agents, Data and dynamic Applications
SAP Business AI transforms enterprise operations by using intelligent agents, trusted data, and adaptive applications to move beyond automation and orchestrate complex, real-time business processes.
Speaker: Dr. Mark von Kopp, LoB Lead Artificial Intelligence SAP MEE
2:45 PM - 3:00 PM
Feedback, Discussion and Ideas
3:00 PM - 3:30 PM
From Ideas to Impact: AI Agents that deliver Business Value
Intelligent AI agents are revolutionizing workflows across the value chain, with real-world examples and demos showing how preconfigured tools enable faster, more efficient, and practical business transformation.
Speaker: 4brands Reply
3:30 PM - 3:45 PM
Feedback, Discussion and Ideas
3:45 PM - 4:15 PM
Break
4:15 PM - 4:45 PM
Faster, smarter, compliant: Reinventing Customer Correspondence with AI
Real-time business data and AI automate and enhance customer communication, enabling instant, accurate, and tailored messages that boost efficiency, compliance, and customer experience.
Speaker: Syskoplan Reply
4:45 PM - 5:00 PM
Feedback, Discussion and Ideas
5:00 PM - 5:30 PM
Next‑Level CX: Redefining Business with AI
GenAI and agentic AI revolutionize customer service by guiding agents, automating tasks, and providing real-time support, leading to faster resolutions and an improved customer experience without disrupting existing workflows.
Speaker: Power Reply
5:30 PM - 5:45 PM
Feedback, Discussion and Ideas
5:45 PM - 6:00 PM
Closing
6:00 PM - 7:00 PM
Guided Tour SAP Garden
7:00 PM - 10:00 PM
Dinner Restaurant „Henry“, SAP Garden
Be part of insightful discussions and discover strategies for scaling AI in your organization.
4brands Reply is an industry expert in the consumer goods sector, combining analytics, consulting, and system integration into a holistic approach. With extensive SAP expertise and innovative, data-driven technologies, we create seamless and flexible end-to-end processes that future-proof your business. In addition to modern data and CX solutions, our offering also includes integrated planning in all its facets: from corporate and demand planning to account and promotion planning. We leverage deep AI expertise to optimise your processes - always with the goal of strengthening your brand and creating an outstanding customer experience.
Power Reply is the Reply Group’s specialist in process consulting, IT architecture, IT consulting, artificial intelligence, system integration, and application management, specifically for the energy and utilities sector. The company supports energy providers in implementing modern and intelligent customer experience solutions based on SAP, with a focus on customer service, sales, and marketing. Its core business is the implementation and further development of SAP CX solutions. With deep industry expertise, strong integration capabilities, and proprietary extensions, Power Reply develops tailor-made solutions that go beyond the SAP standard and supports its customers from conception through to implementation.
Syskoplan Reply specialises in the consulting and implementation of SAP technologies. As a long-standing and multiple award-winning SAP Gold Partner, Syskoplan Reply reliably accompanies companies on their way into the digital future. We focus on the use of SAP solutions as a central platform for the transformation of business processes and customer experiences. With the customised concepts of the experts, companies secure decisive competitive advantages. They benefit from our innovative strength, agility and extensive project experience in a wide range of industries. Syskoplan Reply's portfolio covers all facets of modern SAP architectures.