Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Financial Institutions are facing a great number of challenges to be tackled at the same time. They have to operate with a new wave of regulations to strengthen their balance sheet structure, to beat the burden of a negative credit cycle and to deeply rethink their ‘go to market’ model.All this goes together with the Digital Transformation and the new Customer’s behaviors and needs.
Reply offers a 360 degrees of support in mission critical areas where relevant innovation is a must. Reply approach is made of management consulting services and functional know-how with deep knowledge of software solutions and strong system integration capabilities.Main areas of expertise: • Wealth management• Multichannel models and solutions • Mobile Payments• Cyber Security• Retail credit• Government Risk Control service
Which are the opportunities offered by technological innovation to address financial institutions’ main business and regulatory needs? For this purpose, Reply is running a survey that will inestigate: Trading, Treasury, Collateral Management, Risk Management, Investment Strategies, Fund Management and Portfolio Management.
Data Reply has developed a framework based on Deep Learning techniques, Data Mining and Natural Language Processing capable of classifying input data, such as the photos taken by appraisers and the repair data recorded by car repair shops.
Physical networks represent the reference channel for the insurance industry. However, digital channels are an integral and complementary part of the customer experience. e*finance consulting Reply provides a comprehensive view of the current situation, monitoring the public channels used by 21 insurance companies, from the traditional to the bancassurance and the direct insurance sector.
Definio Reply™ is an integrated platform capable of addressing the needs of management, analysis, reporting and logging of financial assets. The target customers of the Definio Reply™ solution have as their objective the active management and monitoring of financial portfolios.The integration of the
financial database with the asset database makes Definio Reply™ a viable and complete alternative to vertical portals.
The amendments aim to keep reporting requirements consistent with changes in the regulatory framework and with the evolving needs for risk assessments. The EBA expects to submit the revised draft Implementing Technical Standards to the European Commission in April 2019. The application of the revised requirements will be in March 2018, with the first reporting reference date as of 31 March 2020.
A European study carried out by Reply investigates the habits of millennials with regard to their use of today’s payment systems and possible changes over the coming years.
Around 100 participants were present at EBA FinTech regulation and EBA roundtable meeting, during which were identified six areas for further analysis. These priority topics will leverage knowledge and expertise from participants in the EBA’s new FinTech Knowledge Hub, thus working on comparative assessment with a view to identify best practices.
On an almost daily basis the press talk of diverse projects funded by participatory finance. Everyone finds their niche whether it be the "contributor" who is involved in the output of a project and receives a reward or "the project leader" who finances and publicises it, or the "platform" itself which receives commission for services provided by bringing together the contributors and project sponsors.
The latest scenario developed by Reply that Banca Sella has chosen to extend its mobile-payments services by taking forward the experimental innovations begun with Up Mobile, is mobile POS. This acquiring solution exploits synergies between a smartphone or tablet and a PIN pad – a simple device that can read traditional payment cards.
Two years ago the asset gathering and investment service industry seemed to be on the brink of a possible disruption by new digital players. But is it for real? Let’s just stop for a moment and look at where we are now.
Syskoplan Reply developed a consistent
Customer Relationship Management solution for Deutsche Börse. SAP CRM standard software was refined to create a solution specially tailored to the needs of Deutsche Börse that optimally supports the business processes for the specialised areas.
Companies feel it’s time to move to new working paradigms, in order to achieve higher level of effectiveness in processes and results.
But they are struggling in finding the right way, in terms of approach and scope of change.
Here’s how to proceed.
Especially in banking, BI solutions are important management tools that enable decision making and the preparation of marketing campaigns based on facts. DAB Bank chose Riverland Reply for upgrading Siebel Customer Relationship Management (Siebel CRM) 188.8.131.52 with Computer Telephony Integration (CTI) as well as to integrate Oracle Business Intelligence 11g (OBI).
The direct automobile insurer Direct Line offers motorists a iPhone App, which in the event of an accident, enables them to quickly forward all important information to their insurer without complications and to search for a repair shop.
Avantage Reply is partnering with the
Dutch Foreign Banker’s Association to discuss the impact of Brexit on Financial Services
Implementation of marketing campaign management and stock exchange specific business partner structures; significant involvement in coordinating development and in realizing functional extensions and system integration have been realised by Reply.
The client was seeking an evaluation of its liquidity risk management capability in terms of the business being supported. Avantage Reply undertook a detailed review and provided recommendations for best practice liquidity risk management, which formed the basis of the client’s subsequent implementation programme.
DeA Capital Real Estate SGR has chosen Oracle Planning and Budgeting Cloud Service to speed up and automate the processes, making this transition with the Platinum Partner Oracle, Reply Consulting.
With the aim of experimenting with an Advanced Analytics approach,
Data Analytics laboratory initiative launched by Banca
involves a partnership between the Marketing Research
team and Reply for the development of advanced data analysis mechanisms and
the design of proactive services, tailored to the customer’s needs.
An international bank aimed to restructure their internal information architecture to facilitate access to relevant up-to-date information for their employees across the company. WM Reply supported the organisation by consolidating different sources of information into one central hub providing a unique user experience.
On November 25, 2015 the European Parliament and the Council of the European Union issued the PSD2 (Revised Payment Services Directive). Reply partners with Banks to help them capitalise on the opportunities offered by the PSD2 and is able to offer several business opportunities that can be integrated as part of sustainable use cases.
Insurers need to quickly understand their business and interpret data to foster innovation, reduce operational costs and provide a platform appropriate for accurate and fast assessment of risk / innovative pricing, for compliance and to leverage new sales channels.
Open Reply is honoured to have been chosen as a partner to support ABBL's Digital Banking and FinTech Innovation Cluster in developing and delivering a series of 40 workshops on FinTech topics.
Reply promotes joint research on the future of digital currencies based on Blockchain technology. The research, referred to as Cryptoeuro, is promoted by Reply in collaboration with the Blockchain & Distributed Ledger Working Group of the Digital Innovation Observatories of the Polytechnic University of Milan and the participation of the Associazione Italiana Istituti di Pagamento e di Moneta Elettronica (AIIP - Italian Association of Payment and Electronic Currency Institutes).
eFinance Consulting Reply, Pay Reply, Blue Reply and Orrick host the event Bank 3.0: the opportunities of PSD2. The event is focused on the opportunities of the PSD2 Directive, which implementation in Italy is expected to enter into force in January 2018.
In addition to the excellent technological support provided within the scope of project and architecture development, the experience gained by Technology Reply in recent years has also allowed the company to offer a functional support service covering Fideuram Investimenti’s main areas of application, thereby minimising the delivery times associated with the development of new financial products.
In the face of an ever rising digital agenda in Europe, banks are jumping on the fintech bandwagon, hoping to jumpstart innovation. Technology stands today as a catalyst for change in established banking institutions, write Astrid Froidure,
Open Reply, and Fausto Jori,
e*finance consulting Reply.
Three connected forces drive the need for change in the Banking sector: technology, competition and behaviours. For this reason, banks need to define their road to innovation.
Insurances: over the years, complexity and costs related to the management of insurance processes have undermined the profitability of companies and inhibited the distribution of innovative insurance products. A platform was developed which, by integrating with the Ethereum Blockchain, facilitates the setting and enforcement of smart contracts for travel insurance. Insurechain is a solution that facilitates the automation of premium calculations, the management of appraisals and the settlement of certain types of claims, ensuring end-user transparency.
Reply takes part in Dimensione Cliente, the ABI institutional event on Retail dedicated to the relationship between the Bank and the Retail Customer, now in its tenth edition. Reply holds the speech "Millenials and Banks: “disintermediation” risk or incentive to innovate the sector?".
Blockchain technology’s potential in changing the banking processes has created a dilemma for financial institutions uncertain of how best to use the exciting new technology. The article is focusing on the aspects that will be positively affected by the adoption of the
Blockchain technology. The feature displays the voice of the most prominent experts of the field, including Fausto Jori, Partner at
e*finance consulting Reply.
The US wealth management industry is undergoing significant transformation, meeting its challenges by leveraging technology. Financial advisory services are evolving from a traditional personal relationship approach to one of automation, emphasizing lower costs. New entrants are disrupting the market with innovative products and services, and established participants are adapting to the changes or losingmarket share. Assets are growing while the number of human financial advisors is shrinking. New operating models include discount and online brokerages and robo-advisors.
Reply supports UniCredit for
Appathon 2015, a 24 hour hackathon dedicated to App Developer, a Web Designer or a Marketing Specialist with the aim of developing a mobile app for financial services. The event is held on
November 7th-8th, 2015 at the UniCredit Pavilion in
The Austrian Helvetia Versicherungen AG has extensively digitized their case processes. Whether by post, fax or e–mail - the upstream post scanning, electronic files and mailboxes enable identical processing regardless of media. The transformation was completed in a two-year project based on the Macros eWorkplace software. The special procedure followed by Helvetia for tendering and implementation is to be regarded as best practice.
When consumers think of dealing with their bank, the image of an insightful and efficient experience doesn’t necessarily spring to mind. Banking is more of a necessity than a chosen pastime!
Iriscube Reply and e*finance consulting Reply join the 8th edition of Forum Banca 2015 which take place in Milan on 29th September 2015. The conference is an important reference point for technological innovation and process optimisation within the financial and banking sectors.
Over the next 12 months the transformation of the financial services industry is set to continue to accelerate. This paper sets out our view on some of the key challenges for firms in 2015 across three key areas: Regulatory Change; Digital Transformation; Business Optimisation.
BNP Paribas Fortis chose Reply to develop a new iPad app for its sales network, that financial advisors can use during sales conversations with their customers.
Due to a perception of endemic behavioural and cultural problems within the banking industry and repeated failings of current legislation to address these failings, a new Senior Managers Regime (SMR) is being introduced, with binding rules to be released in early 2015. The new rules will specifically address the perceived problem of accountability where an individual had greater scope to shirk responsibility. The lines of responsibility will now be much clearer, by removing ambiguity and confusion. There will also be much harsher penalties for non-compliance.
This white paper outlines the opportunity at a high level for mobile operators to innovate new services, increase revenues and develop new business lines based on Bitcoin and other key Digital Currencies currently available.
In order to effectively support management in the value-added creation, the Finance function must increasingly drive strategic issues aimed at guaranteeing the economic sustainability of business. To this end, thanks to its many years of experience in Business Performance Management, Reply Consulting has developed FINSIGHT, a financial planning application that can be integrated with Oracle Hyperion.
In January 2013, the Basel Committee on Banking Supervision (“BCBS”) issued a set of Principles to improve banks’ risk management practices, decision - making processes and resolvability. Firms designated as global systemically important banks (“G-SIBs”) are required to implement the Principles in full by the beginning of 2016. Like the BCBS, national regulators believe that the principles can be applied to a wider range of banks. This Practice Note looks into the implementation of the Principles to date not only in G-SIBs but also in medium-sized banks.
In January 2013, the Basel Committee on Banking Supervision (“BCBS”) issued a set of Principles to improve banks’ risk management practices, decision-making processes and resolvability (BCBS 239). Following these new principles, Avantage Reply published a first Briefing Note, identifying quick wins to enable compliance with the Principles by January 2016.
In January 2013, the Basel Committee on Banking Supervision (“BCBS”) issued a set of Principles to improve banks’ Risk Management practices, decision-making processes and resolvability (BCBS 239).Drawing on the lessons learned with our clients in Belgium, France, Germany Italy, Luxembourg, the Netherlands, and in the UK, Avantage Reply set out pragmatic solutions to address implementation issues faced by Institutions.
Xuccess Reply, in collaboration with Meridan Consulting, is organising Symposium 2014: New developments in Regulatory Reporting for banking. The event will be held in Frankfurt am Main on September 23, 2014.
Avantage Reply presented its ‘Pragmatic guide to BCBS 239 compliance: Inventorise, Connect and Control” at the Regulatory Risk Summit in London (September 2014).
This third paper on Smart Beacons presents Reply's expertise in this domain, as well as two projects the Group has worked on which involve the use of Smart Beacon technologies.
Source: Avantage Reply ObservatoryFollowing the burst of the real estate bubble on the US sub-prime lending market and following the bankruptcy of Lehman Brothers, the worst economic crisis since 80 years has now passed through, and in some cases overcome, different stages, both from a real and from a financial point of view. In such a context, the banking industry is still facing several and complex challenges.
This second paper provides detailed examples of how Smart Beacons are currently used and have the potential to be used in banks.
This first paper introduces the use of Smart Beacons within the Banking Sector. It posits that ‘Smart Beacons’ can help bank branches to transform customer experience and offer more personalised services.
Banco Popolare chose Reply for setting up an application that allows the purchase of services on the move. The application, named "Youpay Mobile" is based on Hi credits, the mobile payments solution from Reply which enables innovative Remote and Proximity Payment services.
The norisbank from Berlin, a daughter company of Deutsche Bank, decided to close its branch network and wanted to newly position its brand as a pure online bank. The goal was to build the online channel further and create a "digital branch" for the customer. Reply deployed the creative implementation of the new positioning as online bank.
Reply worked alongside the Nationwide Internal Communications team to help bring to life their exciting Transformation Journey and communicate the key benefits in a simple and visually Engaging way.
A range of industry-focused solutions that help organisations review and enhance the effectiveness of their risk management and financial performance measurement capabilities.
Reply supplies a complete package of system and personalisation services to help achieve a change programme’s overall objectives. Reply’s team of specialists assists customers throughout the project’s implementation, handling all stages of the work from design through to implementation and system maintenance.
Within Financial Sector, Online Banking and Spam Frauds have the most impact for the end user, generating a significant brand damage for the Financial Institution.
The Integrated Multichannel Observatory for retail banking was launched in 2009 to monitor 30 of the main traditional and direct banks. It compares the services they offer across the various channels (web, smartphones, tablets, ATMs, contact centres, and smart TV), their cross-channel marketing campaigns, and their products and services, with a special focus on innovation in technology, processes and communication.
It is time for insurers to get back their own customers data, capturing the driving data streaming from vehicles, to develop proprietary insights and to apply discount rates or more targeted and differentiated fees.
Moving to an “omni-channel” strategy means understanding that what customers see is not several different channels but a single company that they can contact in different contexts in different ways, according to need. It also implies an integrated approach to all the customer-contact touchpoints both at a commercial level and from a technical and organisational standpoint.
Following the burst sub-prime lending market and following the bankruptcy of Lehman Brothers, the worst economic crisis since 80 years has now passed through. In such a context, the banking industry is still facing several and complex challenges and issues.
The increasing use of smartphones and mobile commerce services has led to exceptional growth in the demand for remote and proximity payment services. Pay Reply is Reply's centre of expertise, specialising in consultancy services and technology platforms for mobile payments.
The digital revolution has radically altered consumer habits and profiles in all economic sectors, not least in insurance.
In the retail credit market, ever-growing numbers of operators are vying to boost their growth margins. To achieve this objective and to extend their product and service portfolio, the main lenders are now facing changes that are set to turn them into independent banks.
Reply will participate in the SAP-Forum for Banks, a well-established innovation meeting for financial institutions, from 5 to 6 June 2014 in Mainz.
Reply took part in the 10th edition of the ABI Lab Forum, an opportunity for banks and companies to meet and discuss the role of ICT in the banking sector. The event was held from 18 to 19 March 2014 in Milan.
Macros Reply prevailed over prestigious competitors in the “Paperless processing in the benefits system” call for tender and has won Bavaria’s State Office for Finance (LfF) as a new customer together with Insiders Technologies.
Syskoplan Reply provides support for Application Management in the BI Environment. The IT service provider GaVI has a highly complex SAS system architecture. To win over customers with fast deliveries and high quality, the efficient and effective operation of this system architecture is decisive for success.
Xuccess Reply will participate in the Euroforum Academy “The certified regulatory reporting expert” in Düsseldorf on September 23, 2013. Prof. Dr. Stephan Seidenspinner from Xuccess Reply will give a presentation at the Euroforum Academy with the topic “liquidity regulatory reporting” and will refer to the technical, organizational, methodical, and business-related political aspects of the liquidity regulations and will present liquidity news according to CRR.
Spike Reply organised, in collaboration with IBM and with the participation of Gabriele Faggioli (Lawyer and Adjunct Professor at MIP-Politecnico di Milano), a workshop titled "Garante 2" measure: the Data Protection Authority’s clarifications. Provisions on the subject of traceability of banking operations. The event was held in Milan on 25 September 2013.
Syskoplan Reply will be attending the SAP Forum for Banks from 5 to 6 June 2013 in Mainz. Continuously increasing amounts of data, increasing regulatory requirements – for some these are challenges for other opportunities.
"Investimente" is an initiative created using TamTamy, the Reply Group solution for developing Enterprise Social Networks and Communities, for Schroders, one of the world’s leading asset-management groups. The project is based on the science of behavioural finance, it turns theory into practice, offering financial advisers and promoters a useful and innovative tool that is accessible on the move and easy to use in their everyday work.
Avantage Reply has taken part in The aftermath: crisis and legal change, a half-day workshop taking place on 29 April 2013 from 2:00 to 6:00 p.m. at the Center for Transnational Legal Studies in London.
Avantage Reply together with the Dutch Banking Association (NVB) organised a knowledge sharing breakfast session on Systemic Risk on 3 April 2013 in Amsterdam.
By using Big Data technologies companies are able to improve their fraud detection and pattern identification capability. Reply has established a proven methodology to apply a Bayesian model in fraud recognition combined with Big Data analysis techniques.
Reply took part in the 9th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector, that was held in from 27 to 28 March 2013 in Milan.
Xuccess Reply participates in the 9th EUROFORUM annual meeting Banking Supervision with the EUROFORUM Conference Reporting Date from 18 to 20 March 2013 in Frankfurt am Main. Don’t miss out on the opportunity to talk to banking supervision, research and consulting experts about CRD IV, Basel III, MaRisk, KWG and the disclosure of risks.
Syskoplan Reply will take part in the 2nd Euroforum Conference “Credit Processes of the Future” from 28 to 29 November in Düsseldorf. This year’s motto is “Cost optimization - the key to success.”
Xuccess Reply will be at the 13th Handelsblatt Conference "New Trends in Banking Supervision" from 6 to 7 November in Mainz. So take advantage of the Handelsblatt Conference and use it as THE meeting place to discuss with the supervisors, the associations and practitioners within the banking industry about the regulatory changes.
Avantage Reply joined the Oracle Customer Showcase Forum, the event under the motto "Give a new shape to your IT to support innovation and efficiency" which was held in Milan on 5 July 2012.
Reply organised the first Reply Xchange UK in London. The event was addressed to Reply’s customers and held on 5th July.
Xuccess Reply participates in the "Banks in Transition" Congress in Frankfurt am Main from 4 to 5 September. Various questions regarding Positioning, Riskmanagement, Finance Market Architecture, preparation for Emerging Risks and stable income sources will be thoroughly discussed and answered.
e*finance consulting Reply participated in the conference organised by AziendaBanca and in collaboration with AIPB. The event was held in Milan on 30 May 2012.
Syskoplan Reply participates in the SAP Congress for Banks. This year the banking community will meet in the Science and Congress Center in Darmstadt on May 22-23, 2012. The event is the most important event for SAP banking solutions in Europe.
e*finance consulting Reply took part in the 8th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector. The conference was held in Milan from 28 to 29 March 2012.
The PRiM Risk Newsletter, Issue No. 28
The findings in this report are based on a preliminary online survey conducted by Glue Reply across a range of UK-based financial services institutions from credit card companies, to banks and insurance companies. The objective of this survey is to cast light on the ‘state of thinking’ about social media in UK financial services.
DMA – Direct Marketing Association
Reply Exalab is a laboratory where you can see the Oracle Exadata Database Machine and the Oracle Exalogic Elastic Cloud in action! This is a demonstrator of the Oracle ExaCloud with preinstalled best practice applications for Telco, Retail and Finance sectors. Reply Exalab is available for Proof of Concepts and benchmarks in order to evaluate the real benefits of performance, reliability and manageability of bespoke or highly customized legacy applications. The combination of Exadata and Exalogic is the landmark for Exacloud, Oracle’s response to the demands of 21th century data center.
In 2008 the Condor insurance group, today part of R+V Allgemeine Versicherung AG, started converting to electronic files and the corresponding mailbox solution - resulting in major changes in procedures for incoming mail as well as in the individual departments. Today Condor’s customers and brokers profit from more flexible and considerably faster transaction processing and competent responses to inquiries to the service center.
Definio Reply joined “Buongiorno Economia”, the program of Reteconomy which was on air on 19 December 2011 on the Sky channel 816 at 10.30 a.m.
The PRiM Risk Newsletter, Issue No. 27
Reply introduces a new remote payment platform based on the scan of QR codes via mobile devices: HI CREDITS. HI CREDITS is based on Reply’s proprietary Internet of Things platform, HI REPLY, and is designed to make the buy experience simple and ‘smart’. Thanks to HI CREDITS, users can pay for goods and services by mobile phone in a simple, smart and secure way, as the system is integrated with the banking payment gateway.
Reply S.p.A. – listed on the STAR segment of the Italian Stock Exchange [MTA, STAR: REY] – strengthens its presence in Europe through the acquisition of 80% Portaltech shares, a UK company specialising in consulting and implementation of multichannel e-commerce strategies and solutions. Portaltech’s chosen technology platform is hybris, a global leader in e-commerce and multichannel software.
The “IT für Versicherungsunternehmen” (IT for insurance providers) trade show is taking place November 8 and 9 at the Congress Center in Leipzig. The trade show is a platform for insurance industry IT decision-makers as well as IT service providers, and provides insight on current developments, trends, and projects in the industry sector. At the booth shared with partner TIA Technologies, macros Reply is presenting its collaborative 360° customer insurance viewing/processing cockpit. macros Reply is also showcasing products and product enhancements such as macros ePrint for text and output management, macros ePAkt, the digital personnel file, as well as macros Reply’s ECM add-on macros Fax & E-Mail client.
Glue Reply was engaged by
AXA UK to support the definition of a SOA approach and roadmap. AXA UK wished to move to a SOA model in an incremental, iterative manner and therefore required from Glue Reply an incremental phased approach as they progressed towards SOA. Glue Reply were engaged in the early stage of the project to provide an assessment of SOA maturity and a roadmap for achieving the required maturity.
With the support of Syskoplan Reply and BlackBerry, Volkswagen Financial Services (UK) Ltd. is equipping employees with BlackBerrys that have an innovative application: Employees can audit vehicles from their BlackBerrys for over 750 dealers and transfer the results remotely to a SAP-based back-end system. This makes the data recording more exact and reliable than before. The company increases its transparency, maintains more control of the financed vehicles and, therefore, minimizes its credit risks.
With the support of Syskoplan Reply and BlackBerry, Volkswagen Financial Services (UK) Ltd. is equipping employees with BlackBerrys that have an innovative application: Employees can audit vehicles from the BlackBerrys for over 750 Volkswagen Group dealers and transfer the results remotely to a SAP-based back-end system. This makes the data recording more exact and reliable than before. The company increases its transparency, maintains more control of the financed vehicles and, therefore, minimizes its credit risks.