Sytel Reply Named Zuora’s 2025 EMEA RSI Partner of the Year

February 17, 2026

Sytel Reply, a company of the Reply Group specialised in the Telecommunication, Media and Entertainment (TM&E) markets, has been recognized as Zuora’s 2025 EMEA RSI Partner of the Year for its expertise in Zuora implementation and strategic consulting across the EMEA region.

The recognition reflects over a decade of experience on the Zuora platform and a dedicated center of excellence comprising certified specialists with expertise across subscription management, revenue recognition, billing optimization and financial analytics. 

Sytel Reply has developed strong capabilities in designing complex billing scenarios, building scalable revenue platforms and implementing subscription-based and usage-based models that support business transformation. Its approach combines deep platform expertise with strong industry knowledge, leveraging Zuora’s native functionalities to minimize implementation complexity and accelerate time-to-value. By translating complex business requirements into efficient and scalable solutions, Sytel Reply enables organizations to strengthen their competitive positioning while ensuring operational efficiency from day one.

Starting from 2025, Sytel Reply, in collaboration with Revise Reply, the Reply Group company specialized in agentic revenue management and assurance, is supporting a significant Zuora-based transformation program for a leading enterprise customer in Italy, contributing to the evolution of its monetization strategy and new revenue streams, while aligning tailored Zuora solutions with emerging market needs and long-term growth objectives.

This recognition further reinforces Sytel Reply’s positioning as a partner for enterprises seeking to evolve their monetization models and support sustainable growth through the Zuora platform.