SAP Innovation Day for Customer Experience
16 September 2025
MUNICH
This year's SAP Innovation Day for Customer Experience takes place on September 16, 2025, at the Jochen Schweizer Arena in Munich. Under the motto “Experience New Heights” you gain insights into companies that are taking their customer experience to the next level through new perspectives and the targeted use of innovative technologies, especially artificial intelligence. Join SAP and industry experts in discussing how the courage to change, innovative strength, and digital solutions are helping to reshape customer relationships and create personalized, forward-looking customer experiences. Be inspired by exclusive best practices and personal discussions with experts on all aspects of customer experience.
Meet the experts from Syskoplan Reply, who specialize in consulting and implementing state-of-the-art SAP solutions for optimizing the digital value chain within the Reply Group.
Presentation:
Customer Success Story: Klüh presented by Syskoplan Reply “SAP CX as a process hub for professional services”
September 16, 2025, 10:40 - 11:10 a.m.
Speaker:
Sascha Ehlert, Klüh Service Management GmbH
Daniel Meyer, Syskoplan Reply
Klüh Service Management GmbH is an international multi-service provider that has been offering customized services in the areas of cleaning, catering, security, personnel, and facilities for a wide range of industries for decades. With innovative concepts and high service quality, Klüh has positioned itself as a reliable partner for efficient and sustainable building management. Learn how Klüh uses the SAP Sales and Service Cloud as a central platform for end-to-end management of all service processes from lead to invoice. Complementary SAP Build applications close process gaps and enable efficient, flexible, and transparent processing - from sales to invoicing in SAP Cloud ERP.
Feel free to schedule a personal consultation with our experts on site in advance here.
Further information about the event and registration can be found here.
Syskoplan Reply specialises in the consulting and implementation of SAP technologies. As a long-standing and multiple award-winning SAP Gold Partner, Syskoplan Reply reliably accompanies companies on their way into the digital future. We focus on the use of SAP solutions as a central platform for the transformation of business processes and customer experiences. With the customised concepts of the experts, companies secure decisive competitive advantages. They benefit from our innovative strength, agility and extensive project experience in a wide range of industries. Syskoplan Reply's portfolio covers all facets of modern SAP architectures.