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Run the Store you always wanted.
See first-hand how intelligent technologies can help you overcome retail complexity, drive sales, and deliver memorable customer journeys.
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From Retail Complexity to Intelligent Store Operations
Retail stores today face increasing pressure to deliver exceptional customer experiences and empower their teams, despite operational challenges like fragmented systems and rising expectations. At Retail Innovation Day, Reply and Oracle demonstrate how modern retail technologies and AI can streamline operations, empower employees, and enhance in-store experiences.
Morning sessions cover retail trends, Oracle's Omnichannel and Future Directions, and the role of AI in store operations, featuring expert talks, real-life examples, and hands-on demos. A dedicated session addresses how to successfully adopt AI, from identifying use cases to building sustainable business impact.
In the afternoon, attendees visit a real store in Munich to see live demonstrations of intelligent retail solutions in action, highlighting how technology connects digital and physical retail for improved clienteling and customer experiences.
Join Reply and Oracle for a day focused on practical innovation, empowering employees, and elevating retail operations.
Discover how AI helps store managers cut complexity, boost sales and create customer experiences people talk about.
Unlock these insights
Discover the key insights and actionable strategies that retail leaders, store operations managers, IT teams, and business decision-makers gain at this event.
Explore essential topics such as retail innovation, AI-powered solutions, employee enablement, and real-life demonstrations designed to elevate store performance and customer experience.
How AI can reduce store complexity
Learn how AI can support store managers and teams in daily operations, knowledge access, task execution and decision-making.
How to boost sales through smarter store experiences
Explore how connected retail solutions can help improve customer engagement, store performance and sales conversion.
How Oracle Xstore supports modern retail
Discover how Oracle Xstore enables efficient, flexible and future-ready store operations.
How NAIS Retail AI Assistant works in practice
See how AI-powered assistance can help retail teams access information faster, simplify processes and improve productivity.
Real product demonstrations in-store
Experience selected solutions live during an afternoon store visit in Munich, where we will demonstrate how they work in a real retail context.
Agenda
09:00 AM – 09:30 AM
Small Breakfast & Networking
09:30 AM – 10:00 AM
Plenary Session: Retail Trends
Speaker:
Christoph Graf, Riverland Reply
Davide Indriolo, Retail Reply
10:00 AM – 10:45 AM
Oracle Omnichannel and Future Directions
Speaker:
Thorsten Danne, Oracle
Dimitrios Filippopoulos, Oracle
10:45 AM – 11:00 AM
Coffee break
11:00 AM – 12:00 PM
Store Revolution with Oracle Retail & AI
Live scenario demonstration: “Show me how”
Speaker:
Vittoria Dal Bo, Retail Reply
Angelo Micalizzi, Retail Reply
12:00 PM – 12:20 PM
How to Bring AI Adoption Into Your Organization
Speaker:
Marko Bader, Riverland Reply
12:20 PM – 01:30 PM
Lunch
01:30 PM - 02:00 PM
Transfer
02:00 PM - 02:30 PM
Live Demonstration @ Prada
Prada Flagship Store
Residenzstraße 10, 80333 Munich
02:30 PM - 03:00 PM
Live Demonstration @ Retail Store in Munich
03:00 PM - 04:00 PM
Coffee & Closing Session
Register now and discover how AI and innovative retail solutions can transform your store operations and customer experience.
Retail Reply is the Reply Group Company supporting customers in the Retail, fashion and consumer sectors, in capitalising on the opportunities offered by the digital transformation and customer experience, in-store and online. With a specific range of skills focused on the design of IT architectures, store implementation, loyalty programme management solutions, the creation of online and mobile customer experiences, omnichannel implementation through microservice architecture and capacity-based planning, Retail Reply supports its customers throughout the entire transformation process, from the definition of the digital strategy, to its planning and all the way to the implementation of the solution.
Riverland Reply is specialized in consulting end-to-end customer-oriented solutions and strategies. In addition, Riverland Reply supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation. Knowing that Customer Experience in the digital era must be highly flexible to be adapted to different industries, Riverland Reply advises clients in automotive, transportation, logistics and finance industry. The strong partnership and close collaboration with Oracle made Riverland Reply the experts of Oracle’s Customer Experience products.