AI-supported DX solutions that convince

Reply once again leading in the Internet Agency Ranking 2024 of the German Association for the Digital Economy.

#ai-powered dx
#bvdw ranking

Smart support

AI-powered solutions in demand

Today, the creation of personalized customer experiences is no longer imaginable without the use of Artificial Intelligence. Smart assets and tools enable the targeted use of relevant data and the automation of processes. The combination of both allows a particularly efficient and successful design of digital experiences (DX) that are perfectly tailored to the needs of customers. It is therefore hardly surprising that AI solutions like these are increasingly in demand.

A leader in the industry

Top ranking for Reply

Whether AI-supported Voice of Customer (VoC), Conversational AI, Inclusive AI or AI-based cognitive search: Reply's experts combine creative approaches with data-based methods and the latest technologies to support companies and brands in shaping the perfect DX. These solutions not only impress their customers, but also the German Association for the Digital Economy BVDW (Bundesverband Digitale Wirtschaft).

And so Reply took second place in this year's BVDW ranking.
The BVDW ranking is an industry barometer of the German internet agency landscape. It has been conducted every year since 2001 and lists providers whose core business is the design, development and implementation of digital solutions according to their annual turnover.

AI in practice

Successfully implemented DX solutions

Reply's service portfolio ranges from consulting, digital strategy and design to the development of digital products, marketing strategies and platforms to the successful introduction of digital experience technology in the cloud. Discover some of our successful customer projects.

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Digital Experience

Let's design a DX with the help of innovative AI solutions that will delight your customers.


The German Association for the Digital Economy (Bundesverband Digitale Wirtschaft e.V., BVDW) is the central body for the representation of interests of companies that operate digital business models and whose value creation is based on the implementation of digital technologies. As the driving force, guide and accelerator of digital business models, the BVDW represents the interests of the digital economy towards politics and society and campaigns for the creation of market transparency and framework conditions that encourage innovation.