Case Study

SAP Hybris Retail Accelerator powers technological advantage

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.


The Best of Both In-store and eCommerce Technologies.

Portaltech Reply has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

The platform is based on the SAP Hybris retail's best practice and Accelerator, in order to integrate the company's physical and digital stores.

The new platform enables consumers, shopping in a Hervis store, to purchase a product that is not in stock, due to size or colour limitations, by paying in store and then having the product delivered at home. These payment methods are integrated perfectly with the various types of fufillment available, offering the customer a wide range of delivery options, including at home or collecting in-store.


Today technology is essential for innovation.

  • Omni-commerce Experience

  • SAP Hybris Platform

  • Integration with SAP CRM

  • Integration with Adobe Analytics

  • Reservation Service

  • Click & Collect Service

  • Pay in the Market Feature

  • Advanced Store Search

  • In-Store Module

“Thanks to the excellent work carried out with Portaltech Reply, we have been able to meet and address the needs of our client Hervis whose goal is to provide a consistent shopping experience across all channels to the customers.”

Peter Fuchs

The best of both in-store and ecommerce technologies

‘Omni-channel commerce’ means developing parallel paths for customers, in terms of both digital and physical stores, using different channels of communication and interaction, such as the web, smartphones and, very soon, a watch.

SAP hybris commerce accelerator platform

Working closely together

"Portaltech Reply understands the language of IT people as well as the business perspective in our dynamic retail industry."

Oliver Simmerstatter
SPAR ICS Enterprise Architect