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Smart Country Convention (SCCON) 2026

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October 13-15, 2026
 

BERLIN
 

This year’s Smart Country Convention (SCCON) will take place from October 13 to 15, 2026, at hub27 in Berlin. As a leading platform for the digital transformation of government and public administration, Smart Country Convention brings together leading voices from public administration, politics, business, and academia. Together, they demonstrate how digital solutions can move public administration, cities, and rural regions forward. Participants can explore how digitalization is taking shape across cities, municipalities, and public administration, discover new solutions, gain fresh inspiration, and build valuable connections.

Digital transformation offers the public sector significant opportunities to increase efficiency, reduce costs, and deliver more citizen-centric services.

Citizens and businesses expect digital applications not only to be submitted online, but also to be processed quickly, transparently, and in a way that is easy to understand. Using a D-Stack-inspired end-to-end journey, Cluster Reply demonstrates how an AI agent can structure documents, check their completeness, access approved knowledge, and support case workers in preparing transparent and traceable decisions.

Meet the experts from Cluster Reply onsite at SCCON at the Microsoft booth in hub27, Booth 304, and learn how AI can help reduce manual work and structure complex cases while keeping decisions traceable and human-led. Our experts will show how to place each workload in the appropriate environment and operate the resulting capability as a secure, resilient service.

A human-centered, service-oriented approach to trustworthy AI in regulated processes

Depending on data classification, protection requirements, model quality, cost, and operational needs, each workload is placed in the most suitable environment – from cloud and sovereign cloud options to Local AI. Cluster Reply therefore looks at AI not only as a capability, but as a secure, observable, and sustainably operated service.

This approach can accelerate public-sector processes, reduce administrative workload, and improve service quality while preserving human decision-making, security, and operational resilience.


PRESENTATION
AI You Can Rely On
October 13, 2026, 3:00 PM - 3:20 PM
hub27, booth 304
Speaker:
Marek Malucha, Cluster Reply

Citizens and businesses expect digital applications not only to be submitted online, but also to be processed quickly, transparently and in a way that can be clearly understood. Using a D-Stack-inspired end-to-end journey, we show how an AI agent can structure documents, check completeness, access approved knowledge and support case workers in preparing transparent and traceable decisions. Understand how this approach can accelerate public-sector processes, reduce administrative workload and improve service quality while preserving human decision-making, security and operational resilience.


Meet Cluster Reply at SCCON 2026 and discover how AI streamlines public services securely and transparently.
Get your free ticket here.

Cluster Reply
Cluster Reply is the Reply Group company specialising in consulting and system integration of Microsoft technologies. As a Microsoft partner, Cluster Reply is active in Germany, Austria and Switzerland and works within the Reply network with sister companies in Brazil, Great Britain, Italy as well as the USA. The company focuses on innovation and supports customers in their digital transformation. The solutions range from on-premises to cloud applications in the areas of modern workplace and security, business applications, applications and infrastructure as well as data and artificial intelligence.

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