Power Reply at the EVU Process & IT Days 2026

May 5–7, 2026
 

BERLIN
 

The 22nd EVU Process & IT Days take place in Berlin from May 5–7, 2026. Under the theme “Shaping the Future of Energy – Digital, Secure, Connected,” energy utilities and other stakeholders in the energy sector discusses how artificial intelligence, automation, data governance, and modern IT architectures are fundamentally transforming the value creation of energy utilities.

Visit the energy experts from Power Reply at the 2026 Energy Utility Process & IT Days and learn how SAP Customer Experience, Business AI, and innovative Power Reply apps can help make service, sales, and marketing processes in the energy industry more efficient, scalable, and future-proof.

Highlights at our booth:

• AI for Sales & Service
  With intelligent automation based on SAP Sales & Service Cloud V2 and SAP Joule, you can reduce manual effort, shorten response times, and sustainably improve the quality and efficiency of your customer processes.
• BTP Apps powered by Power Reply
  Power Reply’s apps, developed on the SAP Business Technology Platform, specifically extend the SAP CX standard with energy industry functions – from a 360° customer view to quotation, contract, campaign, and sales processes.
• SAP Sales Cloud V2 – ready for Utilities
  With the Power Reply B2B App, SAP Sales Cloud V2 becomes a comprehensive CRM solution for key account processes in the utilities industry – tailored for sales, quotes, and contract management.
• Power to the Marketer
  Harness the potential of AI-powered and data-driven marketing processes with Emarsys, SAP Customer Data Cloud, and the Customer Data Platform. For SAP Marketing Cloud customers, Power Reply also offers a fast and cost-effective migration path to Emarsys.
• SAP CX for TAP Customers
  As a TAP integration partner, Power Reply supports customers of the Thüga billing platform in the successful implementation of the SAP CX portfolio. With future-proof architectures, targeted app extensions, and measurable business value, Power Reply supports the implementation of SAP Sales & Service Cloud V2, Customer Data Cloud, Customer Data Platform, Emarsys, and Joule.

PRESENTATION
More Power for SAP CX V2 - Utilities-ready with BTP Apps from Power Reply
May 5, 2026, from 2:55–3:20 p.m.
Speaker:
Paul Philipp Bodenbenner, Power Reply

Using Badenova Energie as an example, Power Reply demonstrates how the transition to SAP Sales & Service Cloud V2 was successfully implemented and specifically enhanced with BTP apps.

• V2 transition including TAP integration within a short project timeline
• Extension of the SAP standard using BTP apps from Power Reply for utilities-specific processes
• Power Reply B2B app as an enabler for key account, quotation, and contract processes in SAP Sales Cloud V2

You can register for the event and find additional information here.