Fincon Reply and Macros Reply at the Messekongress IT 2025
November, 25-26 2025
LEIPZIG
The Messekongress IT is the central meeting place for IT decision-makers in the insurance industry. From November 25 to 26, 2025, the focus in the Congress Center in Leipzig will be on the latest technological developments and challenges: from digitalization and automation to data protection and cybersecurity. Discuss with industry experts how modern IT solutions are changing the insurance landscape for the long term.
Meet Fincon Reply and Macros Reply on site
Visit Fincon Reply and Macros Reply at booth 24 to learn about new approaches and solutions for insurance IT. Our experts will show how artificial intelligence can handle even complex use cases and how intelligent automation, digital transformation, and the seamless integration of new technologies create added value. All while meeting security and data protection requirements. In our discussion, we will highlight specific use cases and discuss which trends will be decisive in the future.
Presentation
“How to revolutionize claims processing with virtual agents and become an omnichannel company”
November 26, 2025, 12:15 p.m., Hall 3
Speaker:
Thomas Tannhäuser, Fincon Reply
Fincon Reply shows how AI assistants and agents can create a robust potential analysis (initial report, document/image review, fraud indicators, reservation, payout), evaluate data quality, rule complexity, control requirements, and regulatory requirements. Available around the clock, emotionally close to the customer: Agentic, context-sensitive omnichannel interactions – with Conversational AI, conduct customer conversations in a comprehensible, human way and without waiting times.
Participation in the trade fair congress offers the opportunity to exchange ideas with industry colleagues, explore ideas in greater depth, and actively shape the future of insurance IT.
Further information about the event can be found here.
Fincon Reply
Fincon Reply is a business and IT consultancy specializing in the financial services industry. Fincon Reply proactively advises banks, the Sparkassen Financial Group, the German Cooperative Financial Group and insurance companies as well as their suppliers on their digital transformation. The company provides on-site support with specialised teams of consultants and developers and delivers turnkey solutions.
Macros Reply
Macros Reply is a specialised technology service provider focused on optimising business processes in the financial services, insurance, and energy industries. Macros Reply delivers innovative solutions that help companies make their operations more efficient and intelligent. Whether it's input management, electronic inboxes and files, rule- and AI-based routing, or document management, the company implements seamlessly integrated 360° solutions and automation with GenAI, Machine Learning, and RPA, enabling customers to fully focus on their core business. Additionally, Macros Reply provides comprehensive advice on regulatory requirements to ensure the highest level of compliance in all processes.