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Maximizing ROI: The Future of Customer Care with Kore.AI
Connect Reply organized an afternoon filled with innovation and discover how AI can transform your business.
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An afternoon full of innovation and a focus on how AI can transform your customer care
Participants immersed themselves in an event dedicated to the future of customer service. They learned how AI technology was transforming the industry and generating unprecedented returns on investment. They interacted with Cobus Greyling, the visionary from Kore.AI, who guided them through an enlightening preview of how artificial intelligence was reshaping customer interactions. They did not miss the opportunity to hear from the experts at Connect Reply, who shared concrete use cases, demonstrating the strategic impact and tangible benefits of Virtual Assistants.
Why attend?
During the event, attendees had the opportunity to:
Attend a session by Cobus Greyling, who was recognized as one of the most influential voices globally in the field of artificial intelligence.
Discover the strategic advantages of implementing Kore.AI solutions in real-world scenarios, as presented by Roberto Pellegrini of Connect Reply.
Participate in a guided tasting of fine wines from the Bersi Serlini Winery, one of the most prestigious wineries in the Franciacorta region of Italy.
Watch live demonstrations of Kore.AI's innovative technologies and understand how these transformed their customer service strategy.
It was an unmissable event for those who wanted to explore the potential of artificial intelligence in the industry and connect with experts and professionals in the field.
Agenda
16:30
Welcome and Registration
16:45
Welcome coffee & Demo area
We showcased the Kore.AI solutions directly in our demo area
17:15
Opening
Introduction by Daniele Vitali, Partner at Connect Reply, followed by the Keynote by Cobus Greyling
18:00
Use case
Detailed Insights into Use Cases with Roberto Pellegrini, Senior Manager at Connect Reply
18:30
Networking and wine tasting
Guided tasting of Franciacorta Brut from Bersi Serlini, one of the oldest wineries in the region.
Connect Reply
Connect Reply is the Reply group company created to develop end-to-end solutions based on ecosystems of connected products and services. Connect Reply has a unique team of experienced designers in digital services and connected products, as well as architects and software developers with many years of experience in firmware, cloud, and front-end areas. These consolidated skills, combined with dedicated laboratories and a range of cutting-edge software accelerators, simplify and speed up the ideation and development of solutions, minimizing technological and process risks while maximizing the chances of success.
Kore.ai
Kore.ai is one of the fastest growing AI companies globally. We pride ourselves on delivering at speed, at scale, and with accuracy. Based in Orlando, Kore.ai supports customers globally across offices in Hyderabad, New York, London, Germany, Dubai, Frankfurt, Tokyo, and Seoul.