Event

Maximizing ROI: a roundtable discussion on the Future of AI and Customer Care with Kore.ai

Immerse yourself in a thought-provoking roundtable discussion on how AI is reshaping businesses beyond customer service.

Info
February 26th, 2025
04:00 PM - 08:00 PM
2nd Floor, Nova South, 160 Victoria St, London SW1E 5LB, United Kingdom
English

Join us for an inspiring afternoon of innovation and explore how AI can revolutionize customer care.

Join a dynamic roundtable on how AI is reshaping industries beyond customer service. Cobus Greyling, the visionary from Kore.ai, who will bring his perspective on how artificial intelligence is reshaping customer interactions. Carlos Merida Campos, Head of AI at Banc Sabadell, will discuss adoption challenges, and Professor Fabio Cuzzolin (Oxford Brookes University) will share insights on what's coming next, from his point of view as a Director of the Oxford Brookes Institute for AI, Data Analysis, and Systems (AIDAS).
Moderated by Daniele Vitali from Connect Reply, this session will feature real-world insights and strategies for leveraging AI in business. Don’t miss this opportunity to engage with top AI experts.

Register now

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Why attend?

During the event, attendees will have the opportunity to:

  • Interact with the experts, recognised as top influential voices on AI:

  • Cobus Greyling, Chief Evangelist from Kore.ai.

  • Carlos Merida Campos, Head of AI at Banc Sabadell

  • Fabio Cuzzolin,  Professor of Artificial Intelligence at Oxford Brookes University and the inaugural Director of the Oxford Brookes Institute for AI, Data Analysis, and Systems (AIDAS).

  • Daniele Vitali, Partner at Connect Reply

  • Discover the strategic advantages of implementing Kore.ai solutions in real-world scenarios, presented by Connect Reply.

  • Participate in a entertaining Mixology Class, learning how to craft the perfect cocktail.

  • Watch live demonstrations of Kore.ai's innovative technologies and understand how these can transform your customer service strategy.

An unmissable event for those looking to explore the potential of artificial intelligence in the industry and connect with experts and professionals in the field.

Agenda

16:00

Welcome and Registration

16:30

Opening

Introduction by Daniele Vitali, Partner at Connect Reply and Cobus Greyling, Chief Evangelist at Kore.ai

16:45

Round Table

Immerse yourself in an interactive roundtable with Cobus Greyling, Carlos Merida Campos and Fabio Cuzzolin, moderated by Daniele Vitali

18:00

Use case

Detailed Insights into Use Cases with Connect Reply

18:30

Networking and mixology

Learn how to craft (and drink!) the perfect cocktail with a professional mixologist

Connect Reply

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Connect Reply is the Reply group company created to develop end-to-end solutions based on ecosystems of connected products and services. Connect Reply has a unique team of experienced designers in digital services and connected products, as well as architects and software developers with many years of experience in firmware, cloud, and front-end areas. These consolidated skills, combined with dedicated laboratories and a range of cutting-edge software accelerators, simplify and speed up the ideation and development of solutions, minimizing technological and process risks while maximizing the chances of success.

Kore.ai

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Kore.ai is one of the fastest growing AI companies globally. We pride ourselves on delivering at speed, at scale, and with accuracy. Based in Orlando, Kore.ai supports customers globally across offices in Hyderabad, New York, London, Germany, Dubai, Frankfurt, Tokyo, and Seoul.