Specialist conference on dark processing and workflow support in insurance companies 2026
February, 10-11 2026
LEIPZIG
From February 10 to 11, 2026, the specialist conference “dark processing and workflow support in insurance companies” takes place in Leipzig. The event is aimed at decision-makers and specialists from the insurance industry and highlights how dark processing, intelligent automation, and AI-supported workflows can contribute to increasing efficiency and reducing the workload of specialist departments.
Meet our experts from Macros Reply together with Baloise Versicherung AG at their booth in the Kongresshalle am Zoo and learn about innovative solutions in the field of intelligent process automation and exchange ideas about the next generation of AI integration.
Presentation
AI that grows with you: How departments develop new AI functions for their demanding processes every month
February 10, 2026, 04:35 PM - 05:10 PM
Speaker:
Ralf Scheuchl, Macros Reply
Timo Kohler, Baloise Versicherung AG
Pascal Laue, Baloise Versicherung AG
The presentation addresses how administrators are actively involved in the development of AI functions – specifically in areas where the greatest added value is generated in everyday work, such as complex processes or changes. This direct involvement results in practical and needs-based AI solutions. With each application, service quality continuously improves and is aligned with the level of the most experienced employees. Once defined, AI functions deliver standardized and reliable results on a regular basis, for example monthly, without the need for constant prompting.
The result is a noticeable increase in efficiency and reduced workload for employees, while at the same time continuously improving the quality of work.
Find out more here now and secure your place.
Macros Reply
Macros Reply is a specialised technology service provider focused on optimising business processes in the financial services, insurance, and energy industries. Macros Reply delivers innovative solutions that help companies make their operations more efficient and intelligent. Whether it's input management, electronic inboxes and files, rule- and AI-based routing, or document management, the company implements seamlessly integrated 360° solutions and automation with GenAI, Machine Learning, and RPA, enabling customers to fully focus on their core business. Additionally, Macros Reply provides comprehensive advice on regulatory requirements to ensure the highest level of compliance in all processes.