insureNXT 2026
May 20–21, 2026
COLOGNE
The insurance industry is no longer asking whether to adopt AI, but how to integrate it sustainably into day-to-day operations. At this year’s insureNXT in Cologne, Fincon Reply and Macros Reply will demonstrate that the key to success lies not in centrally prescribed IT tools, but in empowering the business units themselves.
Visit our experts from Macros Reply and Fincon Reply at our joint booth in Hall CF.2, No. A028. You can experience how we are transforming an insurer’s entire value chain through AI – from Conversational AI to Agentic AI.
Our focus at the event:
We will showcase concrete solutions for AI in services, processes, and transformation:
- Customer & Broker Services: Intelligent support through Conversational AI.
- Operations & Workflows: Seamless integration of AI into existing back-office processes.
- Agentic AI in Practice: Efficient implementation based on Microsoft 365 & Power Platform.
- Transformation & Change: Strategic design of the cultural and technical AI journey.
MASTERCLASS
AI that grows with you: How departments develop new AI features every month for their complex processes
May 21, 2026, 11:15 a.m. – 12:00 p.m.
Speaker:
Ralf Scheuchl, Macros Reply
Pascal Laue, Helvetia Baloise
The future of insurance lies in AI solutions that integrate seamlessly into day-to-day work and are developed directly within the business units. In this masterclass, we demonstrate in a practical way how case handlers can define bespoke AI functions for complex processes, which then deliver standardised, top-quality results without the need for constant prompting. Discover how this participatory approach creates noticeably higher efficiency, maximum acceptance and consistent quality on a par with your most experienced staff.
Shall we meet for a discussion?
Digital transformation thrives on dialogue. Whether it’s in-depth process optimization or the first step toward Agentic AI – our experts from Fincon Reply and Macros Reply look forward to discussing your specific challenges. Stop by our booth for a fresh cup of coffee.
We look forward to shaping the insurance of the future together with you!
You can find more about the event here.
Fincon Reply
Fincon Reply is a business and IT consultancy specializing in the financial services industry. Fincon Reply proactively advises banks, the Sparkassen Financial Group, the German Cooperative Financial Group and insurance companies as well as their suppliers on their digital transformation. The company provides on-site support with specialised teams of consultants and developers and delivers turnkey solutions.
Macros Reply
Macros Reply is an expert in digitalization and automation of business processes for insurance companies and financial service providers. In order to meet their high standards, Macros Reply develops flexible and configurable software for the core functionalities, enhanced with solutions from selected, tested and long-term partners. Using innovative technologies such as Process Mining, Robotic Process Automation (RPA) and Machine Learning, Macros Reply helps its customers in their transformation into modern, fast acting companies: Relieve the processing from routine work and support value-adding activities, with benefits for the customer in significantly reduced processing times. Macros Reply also stands for: ECM, transaction processing & DMS, distribution rules, workflow & process management, eFiles and ePostboxes, and archiving.