Case Study

Oracle ERP Cloud to enhance Siram’s cloud journey

Digital transformation in Enterprise Resource Planning


Siram, a leader in energy services and facility management, has chosen to embark on a process of digital transformation and, in particular, to renew the company’s ERP systems. The main objectives of the project were the optimisation of the operational and administrative processes, the reduction of maintenance costs and an increase in efficiency and safety levels.

The full migration from the Oracle e-Business Suite solution to Oracle ERP Cloud, supported by Business Reply, led to a significant simplification of business processes and system architecture and, simultaneously, to a reduction in the purchase costs of application solutions.


The project developed by Business Reply, the Reply Group company that specialises in the implementation of integrated systems based on the Oracle Application Suites, enabled Siram to continue along the path of digital transformation, through the adoption of the Oracle ERP Cloud solution. This solution makes it possible to introduce efficiency and value throughout all business processes, including in areas not of a purely administrative and accounting nature. This opens the possibility of using new technologies including Mobile, Social, Analytics, Big Data and IoT. The implemented solution required the use of the full Oracle ERP Cloud suite to support the administration and accounting, purchasing and order management processes, as well as contract management activities related to orders and inventory.

Oracle Cloud services were also used to facilitate a real-time Business Intelligence process and to make it possible to effectively manage the infrastructure integration with third-party systems.
Thanks to its extensive experience working with the Oracle application products, its skills in the Oracle Cloud technologies and the simplicity of the configuration of the solution, Business Reply enabled Siram to achieve key results very quickly:

-The simplification and standardisation of business processes.

-The introduction of an advanced level of security.

Siram Group


Siram by Veolia Group integrates services focused on the management of the global energy, water and special waste cycle, together with ensuring the optimisation of resources from an environmental, economic and social point of view. A solid and innovative partner, backed by an extensive set of technological skills, financial resources and investment capacity.
Siram Group, a direct subsidiary of Veolia, boasts a widespread network in Italy, developed in nearly a century of business activity, operating in the main Italian cities with over 130 locations including operational and other offices. A sphere of proximity that allows its customers to take advantage of a close relationship with the Company and the possibility of relying on a diversified know-how of an interdisciplinary nature, with a single point of contact for each specific need.

Business Reply


Business Reply is the Reply Group company that specialises in the creation of integrated systems based on Oracle application solutions. Oracle. An Oracle Platinum Cloud Select Partner with over 20 years of experience, Business Reply is the reference point for ERP and Corporate Governance services. With a strong focus on Digital Transformation, thanks to investments in innovation and research & development, together with a process of continuous resource training and specialisation, Business Reply was the first Italian Oracle partner to implement projects on the Oracle ERP Cloud, OTM Cloud and Service Cloud platforms. Business Reply guarantees an extensive knowledge and understanding of business processes, together with a strong technical aptitude in all enterprise Oracle application solutions (ERP, CX, Transportation and Supply Chain, PLM, HCM, Business Intelligence), gained through extensive experience in a wide range of industrial settings. Oracle recognised Business Reply as a “Cloud Excellence Implementer for HCM” and “Oracle EMEA Specialised partner for ERPM”, thanks to the quality of services offered in the Oracle HCM Cloud and Oracle ERP Cloud realms.