A structured model for the adoption of Generative AI at Danieli
Cluster Reply collaborated with Danieli to centralise and standardise the management of Generative AI use cases.
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The challenge
Accelerate the adoption of Generative AI, significantly reducing integration and development times for new applications
Scenario
The need for a centralised platform
Danieli, a global leader in the design, production, and installation of advanced plants for the steel industry and the non-ferrous metals sector, in the field of industrial automation and steel production, has recognized the importance of unifying and expanding the use of Generative AI within the company, addressing both current and future needs.
Danieli's need was to manage a series of complex conversational agents to provide assistance on contracts, technical regulations, and corporate documentation. To enhance these tools and promote their evolution, Danieli chose to develop a centralised platform, capable of ensuring scalability, providing through shared development standards, and optimising time while also offering the necessary flexibility to quickly adapt to new scenarios and operational needs.
Solution
Manage and develop GenAI use cases with “GenAI Hub”
To tackle these challenges, Cluster Reply has created for Danieli "GenAI Hub", a solution based on two main components: the Core Platform, a platform that centralises the management and monitoring of use cases, providing a single access point for developers and monitoring, and the Template, standardised code libraries, which simplify and accelerate the development of new use cases. This solution accelerates the adoption of AI within the company, reducing the time needed to integrate and develop new applications while ensuring compliance with common guidelines.
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HOW WE DID IT
A modular solution and standardised code libraries
The platform is built using cloud technology Microsoft Azure, is based on microservices and modules dedicated to specific functions, such as: a module to make language models accessible, an AI guard-railing module to provide safety barriers to filter harmful content, a control module to centrally manage the models used, a monitoring system for observability, and an auditing module to archive all conversations and all inputs given to the language models.
All these components are developed through APIs and managed through a central API Management component.
Standardised code libraries have also been created to manage functionalities such as document ingestion, processing and indexing, as well as orchestrating use cases, managing the history of past chats and user feedback, and integrating with Microsoft Teams. These libraries, acting as templates, easily enable the activation of new use cases with single-agent and multi-agent systems by users.
Reduction of
Time-to-Market
Standardisation and modularisation speed up the development and release of new use cases.
Simplified maintenance and
control
The modular structure makes managing and updating the platform simpler and less costly.
Scalability and
flexibility
The platform and templates easily adapt to new needs, ensuring continuous growth and the possibility of integrating future use cases.
Governance & Compliance
Integrated
The built-in mechanisms ensure a safe and compliant environment in the use of GenAI.
Guided AI
adoption
Thanks to centralized governance and standardized processes, the adoption of AI spreads uniformly within the company.
Danieli & C. S.p.A. is a global leader in the design and supply of plants and technologies for the metallurgical industry, with extensive experience in the production of plants for steel and non-ferrous metal processing. Founded in 1914 and based in Buttrio (Udine), Italy, Danieli provides innovative and sustainable solutions that cover the entire production cycle, from metal melting to the production of finished products. The company is renowned for its ability to develop highly efficient, sustainable, and technologically advanced plants, consolidating its position as a benchmark in the global steel industry.
Cluster Reply is the company of the Reply Group specialized in consulting and integrating Microsoft technology systems. As a Microsoft partner, Cluster Reply operates in Germany, Austria, and Switzerland and works within the Reply network with affiliated companies in Brazil, Great Britain, Italy, and the United States. The company focuses on innovation and supports clients in their digital transformation. Solutions range from on-premise applications to cloud ones in the modern workplace, security, business applications, applications and infrastructure, data, and artificial intelligence.