Airwalk Reply at MSP Channel Insights Roadshow Manchester 2026

27 January 2026
Manchester, United Kingdom 

Airwalk Reply will take part in the MSP Channel Insights Roadshow Manchester 2026, with Tom Heyes, Practice Manager at Airwalk Reply, joining the Cybersecurity & Resilience Panel to share practical insight into building operational resilience in complex, highly regulated environments.

Hosted in the heart of one of the United Kingdom’s leading digital hubs, the event brings together Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), cybersecurity experts and IT leaders to explore emerging trends, shifting client expectations and the future of technology-enabled service delivery.

Operational resilience in an AI-driven world

During the panel session, Tom Heyes will draw on extensive real-world experience supporting organisations operating under stringent regulatory and operational constraints. His contribution will focus on how MSPs and technology partners can strengthen resilience by aligning technology, operations and service management, while responsibly leveraging Artificial Intelligence (AI) to enhance decision-making, responsiveness and continuity.

As Practice Manager for Operational Resilience and IT Strategy at Airwalk Reply, Tom works at the forefront of AI-driven resilience initiatives, helping organisations design and implement operating models that withstand disruption while remaining agile and compliant. His work spans critical sectors where resilience, governance and accountability are paramount.

Registration is now open.
Spaces are limited — early registration is recommended.

Register here