Social Networking solutions

How Social Networking and Crowdsourcing can boost your business 0

Intranet Strategy

Best Practice

9 tips for a successful intranet strategy

WM Reply has compiled 9 tips for a successful intranet strategy, based on the vast experience gathered in numerous projects for a wide range of customers.

Modern Workforce

Best Practice

"Where do you Workplace?"

Today’s workspace is on-the-go. Implico Reply & Workplace help you break down geographic and technology barriers to communication and collaboration to satisfy the needs of your changing workforce.
Workplace’s personalized feeds, live chat, video broadcasts, secure file sharing and familiar interfaces encourage open communication that accelerates idea sharing and drives productivity.

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Digital Asset Management

Case Study

P&S CHANNEL: THE CNH INDUSTRIAL PARTS & SERVICE DIVISION INTERNAL-COMMUNICATION HUB

For the Parts & Service division at CNH Industrial, Reply has created P&S Channel, an internal-communications initiative developed with the contribution of two Reply mainstays, in TamTamy™ and Discovery Reply Multimedia™, supplied in Software-as-a-Service (SaaS) guise.

P&S CHANNEL THE CNH INDUSTRIAL PARTS & SERVICE DIVISION INTERNAL-COMMUNICATION HUB 0

Enterprise Social Network

Product

TamTamy™

The Enterprise Social Network solution TamTamy™ is Reply’s response to the emerging communication, Engagement, training and cooperation scenarios. It can be applied both in business (for employee networks, participative intranets, and Social Learning) and in the public sphere (consumer or business-to-business communities) as a highly customisable and integrable Mobile-ready tool.

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TamTamy™ 0

Digital Workplace

Case Study

A strategic approach to Yammer collaboration

When you’re working within a global organisation with a diverse workforce, ensuring your people have an outlet to work together, share their views and collaborate is essential to the growth and success of your company. But how do you bring your people together in a way that allows them to work together openly? You take a strategic approach.

Best Practice

Announcing 'Fabbrica Futuro', the social platform for Reale Group employees

The aim is to transfer knowledge about the group’s strategic projects in Italy and Spain by engaging with employees in a new and innovative way. Fabbrica Futuro is a genuine corporate social network that has been created in cooperation with TamTamy Reply, the Reply group company that specialises in designing and developing commmunities.

Starbytes Social

Product

The simplest way to reach your social influencers

The Starbytes™ experience has led to Starbytes Social, a Crowd-based Social Media Marketing platform exploiting a Crowdsourcing approach to distributing, spreading and promoting brand content.

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The simplest way to reach your social influencers 0

Employees Collaboration

Case Study

Driving Adoption of Digital Collaboration Tools: The Coca-Cola Enterprises Project

With the support of Reply, Coca-Cola Enterprises has successfully communicated the benefits of its new digital collaboration tools.

Driving Adoption of Digital Collaboration Tools The Coca-Cola Enterprises Project 0

Social Media

Best Practice

Reply Social Media Command Center

Thanks to the Arlanis Reply Social Media Command Center, companies are able to increase their understanding of the social media conversations happening around their brands, products or services. ​

Arlanis Reply is the first Salesforce.com partner to open a Social Media Command Center in Germany.

Reply Social Media Command Center 0

Personal data protection

Best Practice

How Much Data are People Giving Away?

In today’s connected world, the amount of data available about an individual has increased exponentially. This white paper aims to outline the technologies being used to gather data about individuals, how this is being used and what the future could hold for data gathering.

behavioural finance

Case Study

Investimente.it: Test your understanding before you invest

"Investimente" is an initiative created using TamTamy™, the Reply Group solution for developing Enterprise Social Networks and Communities, for Schroders, one of the world’s leading asset-management groups. The project is based on the science of behavioural finance, it turns theory into practice, offering financial advisers and promoters a useful and innovative tool that is accessible on the move and easy to use in their everyday work.

Crowdsourcing

Product

Unleash the Power of the crowd

Starbytes is the Crowdsourcing platform for Italian businesses wishing to use the crowd to progress projects and produce digital products and services. Created as an exclusive online service for the Reply network, Starbytes is now a certified community of over 45,000 members – creative experts, web designers, copywriters and professionals from the worlds of ICT and Digital Technologies.​​​

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Unleash the Power of the crowd 0

Social Engagement

Case Study

Napisan on Facebook with Reply

Bitmama has taken the theme of hygiene and made it social, by getting Napisan on Facebook and starting an ongoing conversation with its fan base. The social strategy involved opening and populating the hygiene and disinfection brand’s Facebook page and generating traffic through publishing plans and special initiatives.

Napisan on Facebook with Reply  0

Social Media Listening

Best Practice

The art of social conversation is all about listening

The proliferation of Social Media in recent years has provided companies with an increasingly complex and substantial bulk of data and information. By “actively listening” to this data, brands have an opportunity to better understand their current and potential customers’ desires and purchasing intentions.

Social Media Marketing

Best Practice

Social branding, the new paradigm for business communication

The term "Social Branding" embraces all the modern brand-communication and -presence activities aimed at building a relationship/conversation with the brand’s consumer base.

Video

Case Study

Cre@Sito a new home for your website

Whether you’re a beginner or an experienced website builder, Cre@Sito was created with you in mind. Simple and intuitive​​ make it easy for anyone to build and manage a website.

Watch the Video!

Crowdsourced Video Production

Best Practice

Video Production gets Social

By creating concepts and videos through collaborative approaches, Brands are able not only to include end consumers in the creative process, thus improving message effectiveness, but also to build attachment to the product among those who see themselves as its champions.

Social Media

Best Practice

Social Learning

The use of Social Media in companies’ external communications is now an established practice (especially in big business). And yet it is important to realise that a real 2.0 company is one that also uses collaborative tools internally as an expression of a company culture that is open to dialogue with employees and stakeholders in order to become more sustainable and, in the most advanced cases, more productive.

18.12.2013

Press Article

Social media command center opened in Munich

Arlanis Reply has opened the first social media command center in continental Europe, offering companies an opportunity to listen in on relevant global online discussions of their brands.

Social Media

Brochure

Arlanis Reply Social Media Command Center

Social Media plays a powerful role in growing your business. It is effectively now an additional customer communication channel, alongside call centres, stores and phones. With the opening of the first Social Media Command Center in Continental Europe running on Salesforce.com technology, Arlanis Reply is enabling companies to listen to global communications across the social web in real-time and in a completely new way.

12.12.2013

News & Communication

Arlanis Reply opens the first Social Media Command Center in Germany powered by Salesforce Radian6™

Arlanis Reply, the Reply Group’s company specialising in Salesforce solutions, opens in Munich its first Social Media Command Center powered by Salesforce Radian6. The Center is a dedicated area where brands can listen and engage in social conversations.

22.10.2013

News & Communication

Cluster Reply wins Microsoft best Windows 8 Partner award

Cluster Reply, a Reply Group company specialising in consulting and systems integration services on Microsoft technologies, has won the Microsoft best Partner award for the skills and abilities demonstrated in the implementation of Desktop Deployment projects on Windows 8.

behavioural finance

Case Study

Investimente.it: test your understanding before you invest

"Investimente" is an initiative created using TamTamy, the Reply Group solution for developing Enterprise Social Networks and Communities, for Schroders, one of the world’s leading asset-management groups. The project is based on the science of behavioural finance, it turns theory into practice, offering financial advisers and promoters a useful and innovative tool that is accessible on the move and easy to use in their everyday work.

18.09.2012

News & Communication

Microsoft and Cluster Reply back Hybrid Cloud to support flexible growth

A strategic partnership to guide Italian companies through a process of innovation in line with business priorities. At the Italian launch of Windows Server 2012, Microsoft and Cluster Reply announced an international partnership for Hybrid Cloud, so extending the existing relationship, which has seen the companies collaborate over many years to offer strategic consultancy and advanced technology solutions that meet the business needs of companies of all sizes and in all sectors.

18.10.2012

Event

Growth and new market challenges: ’Social Enterprise’ as a successful model fot the competitive company

4cust Reply took part in the Workshop "Growth and new market challenges: ’Social Enterprise’ as a successful model fot the competitive company". The conference was held in Altavilla Vicentina (VI) on 18 October 2012.