First Class Security Operation Center

The Security Operation Center (SOC) of Reply is a physical and logical structure –the only one in Italy- specialized in providing managed and professional services in the field of IT security. It works for many organizations and is a competence center with more than hundred certifications. It is a real “control tower”, guarded 24 hours per day for 365 days per year by a security team composed of analysts, system engineers and testers who specialize respectively in real time monitoring, security device management and security assessment activities.

The SOC uses an exclusive infrastructure (Enterprise Security Management), composed of a set of different applications, for security issue management, attack pattern detection, technology maintenance and Knowledge and Asset Management. The SOC interacts with the customer and shares with him the service output through an easy web-based portal which is also rich in contents.

The SOC is used to provide the main IT security services which made up the Spike Reply offer.

• Security Monitoring for control and network anomaly detection activities.
• Network and Security Device Management for the operative management of network and security devices.
• Fraud Management to guarantee the exclusive use of company distinctiveness.
• Security Assessment for security test and check.
• Early Warning for a timely management of escalations when significant events occur.
• Policy Compliance to match the IT systems with the risk factor selected to comply with company rules, standards and legislations.
• Security Policy for a periodic check and minimization of IT system exposition according to their vulnerability degree.