Configuration management
These software updates, which for example include closing security gaps or altering vehicle configurations, are at the heart of the 'campaign management' system developed by Concept Reply. With the help of these systems, service employees of Linde Material Handling can plan and carry out updates simultaneously for a large number of forklift trucks. To do so, the fleet manager creates a campaign in which the vehicles are divided up into so-called roll-out waves.
These are processed successively during the subsequent campaign implementation. The system supports the fleet manager in creating a campaign by checking whether the changes notified can be applied to the series of the selected vehicles. During the subsequent implementation, the fleet manager can find out about the current status via a dashboard - for example, regarding the number of vehicles ready or the distribution of the vehicles according to status.
Furthermore, the system developed serves as front-end for the digital twin and provides service employees with a precise insight into previous and planned changes of the vehicle configuration and software status for each vehicle.