The first management program on Intelligent process automation

An executive course to design a roadmap for the enterprise automation journey with


Discover Intelligent Process Automation

Data Robotics is emerging as a disruptive technology which is able to create value for all companies, regardless of their market, thanks to its heavy impact on cost saving, efficiency, scalability, control and processes. It is pushing organizations to revise their business models, their decision making processes whilst touching on personal fears that humans have in being completely substituted by robots.

During the last few years, Reply and SDA Bocconi have founded the Data Robotics Lab, a joint initiative has gathered and developed a significant amount of research evidence and carried out projects for companies on the subject, on an international basis.

Thanks to this research, “IPA - Intelligent Process Automation” is the first International Executive Course based on Reply exclusive method “Automation Opportunity Matrix”, that allows the mapping of internal processes in four dimensions of analysis, enabling the application to real business to develop solutions with a low upfront investment and a short-term return.

About this program

  • Target: Business Leaders, Managers and Executives
  • Duration: 5 days on blended formula
  • Start date: 1 October 2019
  • Language: English
  • Location: SDA Bocconi School of Management (Milan, Italy)

#HotTopics about IPA

“Automating a business process or a business area is not only a matter of starting up an IT project”
Paolo Capitelli, Partner Reply

You need to focus on technological, legal, compliance, regulation and managerial issues: everything structured in a roadmap!


Join the first Intelligent process automation management program


For further information


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  • Intelligence data automation

    An understanding of what is Intelligence Data Automation, and its potential impact on general efficiency and your business strategy


  • Automation Opportunity Matrix

    A process assessment matrix, developed by our researchers, and its possible application on your business

  • Real hands-on project

    A real hands-on project, focused on your business and developed with the support of our researchers and tutors

  • International network

    An international network of business leaders and innovators, with whom you’ll interact and collaborate throughout the program

  • Certificate of attendance

    A certificate of attendance from SDA School of Management and Reply, powerful proof of your enhanced skills and thinking abilities

Why should I enroll for this program?

This executive program is designed to give business leaders, managers and executives from all functions the insights and knowledge to understand and anticipate the effects of IPA on both short- and long-term business strategy:

  • How a business strategy can be supported by process automation technologies, both in terms of revenue enhancement and cost reduction
  • How to structure an automation roadmap to support an enterprise digital transformation through RPA and AI
  • How to identify and leverage technological enablers to deploy the automation strategy

What will I learn?

Module Topic Mode
1 "Painpoint" assessment & Introduction to process automation
  • Reflecting on the changing landscape of process management at the light of emerging technologies
  • Preliminarily identifying processes that may benefit from stronger structuring / management/ automation
2 Introduction to process automation
  • Understanding the key dimensions of effective process management
  • Identifying key issues in participants' "painpoint" processes
In Class
3 Taxonomy of process automation technologies
  • Understanding the different levels of process automation
  • Clearly defining Intelligent Process Automation
In Class
4&5 Automation opportunity assessment
  • Understanding the key dimensions to assess processes for automation opportunities
  • Understanding the determinants of value generation and risk exposure of processes to be automated
  • Comprehensively assessing "painpoint" processes in a practical incident
In Class
6 Hands-on automation: technologies and operating models
  • Identifying the key technology solutions to address enterprise automation needs
  • Understanding the key project phases of enterprise automation initiatives
  • Evaluating the operative challenges of enteprise automation projects
In Class
7 Organizing for process automation & assignment
  • Understanding the issues of process redesign, employee skepticism and accountability allocation in process automation
  • Developing an own process automation roadmap
  • Developing an advanced concept for one of the processes assessed
8&9 Assignment presentation & Closing
  • Consolidating an enterprise process automation roadmap based on a structured process assessment methodology
In Class


Data Driven Machine Learning Robots

Intelligent Process Automation

Data Robotics, defined as the set of technologies, techniques and applications required to design and implement a new automation process based on self-learning and artificial intelligence technologies, facilitates the introduction and integration of automation into organisational processes. Thanks to the application of “smart” technologies Intelligent Process Automation guarantees an improvement of Robotic Process Automation, facilitating the evolution from solutions that handle straightforward and recurring tasks, to new paradigms based on machine learning techniques.

Intelligent Process Automation 0