Number One in Digital Experience

Reply is on top of the BVDW Ranking for the third year in a row

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Digital Experience paves the way into a Digital Society

Society and with it many businesses have been challenged with drastic changes. Rapid digitalisation has proven to be the key to staying in contact while remaining physically distant. However, moving interactions from physical to digital does not only ask for the development of technological functions – it needs the creation of unique digital experiences along with rethinking business models radically.

Reply is the Number One Digital Experience Provider

Based on the renowned Internet Agency Ranking of the German Association for the Digital Economy (BVDW) Reply - Digital Experience is the largest company group for the third time in a row. Providing full-service in the field of Digital Experience Reply was able to provide the right answers to the complex questions of this time and help brands to adapt quickly to the new normal and remain truly relevant to their customers.

About the Ranking

The BVDW ranking is the industry barometer of the German internet agency landscape. It has been conducted annually since 2001, listing providers whose core business is the conception, creation and technical realisation of digital solutions according to their annual turnover.

Press release

Human Centered Creativity and Technology Innovation

In order to stand out and excel in today’s challenging business environment holistic digital strategies are essential. Reply's Digital Experience offering is based on our belief in the effectiveness of engaging digital experiences created with a focus on the customer and using technological expertise.

CUSTOMER EXPERIENCE BRAND EXPERIENCE EMPLOYEE EXPERIENCE

STRATEGY

Creative & CX

Brand Planning

Design Thinking

UX Research

Innovation Consulting

Data-driven Insights

Advanced Analytics

EXPERIENCE DESIGN

Brand Experience

UX / UI

Service Design

Prototyping

Corporate Design

Storytelling

Creative Production

SOLUTIONS

Brand Sites

Corporate Portals

Service Ecosytem

Commerce Platforms

Mobile Apps

Connected Products

Voice Interface

ACTIVATION

Social Media

SEA / SEO

Programmatic Mkt.

Content

Performance Mkt.

Mkt. Automation

CRM / Loyality

ORGANISATION

Employee Experience

Sales & Marketing

Training & Assesment

Venture Design

Design Management

Agile Coaching

Change Support

IMPLEMENTATION

Tech Consulting

Architecture

Front- & Backend

DXP / CMS

Asset Management

Commerce

Infrastructure DevOps

DRIVEN BY INNOVATION

VOICE & CONVERSATIONAL AI & MACHINE LEARNING MIXED REALITY

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The German Association for the Digital Economy (Bundesverband Digitale Wirtschaft e.V., BVDW) is the central body for the representation of interests of companies that operate digital business models and whose value creation is based on the implementation of digital technologies. As the driving force, guide and accelerator of digital business models, the BVDW represents the interests of the digital economy towards politics and society and campaigns for the creation of market transparency and framework conditions that encourage innovation.

Reply's Expertise on Digital Experience

The Power of Conversation

Best Practice

Dive into the world of conversational interfaces

Chatbots, virtual and voice assistants, and robots are a powerful communication asset, an expression of the brand’s personality and a tool to create emotional bonds with customers and employees. The Reply conversational-first approach would allow for a holistic, top-down perspective of a customer's entire digital landscape, embracing the next digital revolution, enhancing brand safety and dramatically boosting efficiency and customer satisfaction.