Cloud Experiences with SAP

Approaching the complex topic of Intelligent Enterprise combined with the best possible Customer Experience in an orchestrated way constantly presents companies with new challenges. A comprehensive understanding is indispensable, which, in addition to precise knowledge of consumer and user needs, also includes an outstanding creative and technical implementation at all touchpoints.


JOIN THE REPLY SESSIONS ABOUT INNOVATIVE CLOUD SOLUTIONS FROM SAP

In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current requirements. Attendees learn how to make business, data, contact and communication with customers more efficient using AI and cloud solutions from SAP. Reply experts with years of project experience give valuable insights into the state-of-the-art SAP technologies and innovative solutions..


UPCOMING SESSIONS


30.11.2021 / WEBINAR

Event

SAP SERVICE CLOUD RELEASE 21/11

Syskoplan Reply takes a deep dive into the new features of the November 2021 release (21/11). Participants get insights into the improved customer communication in terms of e-mail handling and the planned future architecture inclusive service processes between SAP S/4HANA and SAP FSM.

02.12.2021 / Webinar

Event

MACHINE LEARNING IN SAP SALES AND SERVICE CLOUD

In this session, Syskoplan Reply presents the Machine Learning abilities of SAP Sales and Service Cloud. Get an overview of the newly added features and learn how to add value to your daily sales and service routines.

07.12.2021 / Webinar

Event

TAILORED SOLUTIONS WITH HIGH USABILITY IN SAP CLOUD

To provide light-weight cloud applications tailored to customer needs, SAP offers both SAP Fiori and the Cloud Application Programming Model. These innovations simplify the management and development of powerful applications with appealing designs and great user experience. Syskoplan Reply offers SAP customers and interested parties an overview of both technologies and outlines a representative project plan.

09.12.2021 / WEBINAR

Event

CUSTOMER EXPERIENCE - TRANSPARENT AND MEASURABLE WITH QUALTRICS

Many companies today try to think and act customer-centric. Stadtwerke Düsseldorf togehter with Power Reply and Qualtrics connect all channels and processes to get a direct real-time overview of customer journeys and touchpoints. The experts show what requirements they have for a modern customer experience management.

09.12.2021 / Webinar

Event

CX IN INSURANCE - THE NEED FOR A CUSTOMER DATA JOURNEY

Customer experience can make a lasting impression on customers of financial service providers. Customer experience is only convincing when the corresponding data is correct. In this webinar the Syskoplan Reply experts show that CX can be compelling for everyday processes when all aspects are considered and how CX is possible with the combination of SAP Qualtrics, moresophy Contextsuite and Macros eWorkplace.

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PREVIOUS SESSIONS


26.11.2021 / Webinar

Event

PUSH YOUR FIELD SERVICE TO THE NEXT LEVEL WITH IOT IN RETAIL

Smart shelf technologies in retail stores enable a fully automated, continuous shelf monitoring process. 4brands Reply's intelligent Sales Force Automation platform uses automatically collected data to provide new insights into the development of Perfect Store Scores for individual stores and proposes next visits that promise the best value for achieving sales targets.

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24.11.2021 / WEBINAR

Event

GET TO KNOW THE SAP SALES CLOUD UPDATE 21/11

Syskoplan Reply presents the new features of the SAP Sales Cloud Update 21/08 and gives an impression of how to leverage them for your sales team.

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16.11.2021 / WEBINAR

Event

SAP Master Data Governance - The road to Data Quality

If the master data of organizations is not correct, there is a risk of transactional data being erroneously linked. This is where SAP Master Data Governance (MDG) can help with the assurance of data consistency, data quality and correctness across the companies system landscape. Syskoplan Reply gives an overview of the SAP Master Data Governance capabilities with a focus on MDG for Business Partners.

12.11.2021 / WEBINAR

Event

SAP Implementations rethought from the Customer and User Perspective

Customer centricity increasingly becomes the key differentiator for companies. Syskoplan Reply shows how to integrate methods of the Human Centered Design approach easily and effectively in SAP implementation projects. Participants get an overview of the Human Centered Design approach and the general Syskoplan Reply implementation approach (based on SAP Activate methodology).

10.11.2021 / WEBINAR

Event

MOSAIC: Margin-optimized Sales Intelligence for SAP Analytics Cloud

Syskoplan Reply presents MOSAIC: By providing concerted SAP Data Warehouse Cloud content to integrate SAP Sales Cloud with SAP S/4HANA data, a sophisticated dashboard built on SAP Analytics Cloud allows for deep insights into the correlation between sales activities and generated margin.

05.11.2021 / WEBINAR

Event

Speed up your process for launching new products in retail

To show how to accelerate the process of getting your listed product innovations to the shelves, 4brands Reply demonstrates how a joint digital process of marketing and sales looks like. Learn about an integration scenario based on Qualtrics, SAP Sales Cloud, SAP Marketing Cloud and SAP Analytics Cloud that enables an accelerated process.

03.11.2021 / WEBINAR

Event

HUMANIZED ANALYTICS – HOW TO BECOME AN INTELLIGENT ENTERPRISE

Good business decisions are based on data and have an impact on business development. Using the example of customer-centric processes and their mapping in the SAP Customer Experience Portfolio, these components are presented with regard to the interaction with the personas involved. Syskoplan Reply offers an overview of the products involved and shows how the consistent inclusion of personas optimizes business decisions.

22.10.2021 / Webinar

Event

INTELLIGENT SALES EXECUTION IN SAP SALES CLOUD

Intelligent Sales Execution, as part of SAP Sales Cloud, offers a comprehensive, datahug-based solution to analyze existing data and forecast it in detail. Syskoplan Reply presents the main features and benefits of using SAP Intelligent Sales Execution. They also provide helpful information on how to activate the tool and answer initial questions.

21.10.2021 / WEBINAR

Event

TRADING AT EYE LEVEL: SMART PRICING AND ADVANCED ANALYTICS

In this webinar the experts of 4brands Reply show how to gain relevant insights into retailer margins of your products using real-time retail prices and a modern targeted dashboard.

19.10.2021 / Webinar

Event

SALES PLANNING WITH SAP ANALYTICS CLOUD

With the SAP Analytics Cloud (SAC), SAP offers a modern platform for BI, planning and prediction in the Public Cloud. Syskoplan Reply demonstrates how the SAC can be used to improve the planning process and decrease recurring efforts and simultaneously improve planning quality.

15.10.2021 / WEBINAR

Event

HOW TO GET READY FOR INTELLIGENT SALES

Syskoplan Reply presents the highlights and benefits of Intelligent Sales. Get an overview of the added value of Intelligent Sales for your daily sales routine. Learn how you can control and manage your opportunities in a targeted manner.

13.10.2021 / Webinar

Event

MS TEAMS PHONE INTEGRATION FOR SAP SERVICE CLOUD

In this session, the experts from Syskoplan Reply show how the integration of Microsoft Teams' phone features optimises communication processes - with great benefits for the employee and customer experience.

01.10.2021 / WEBINAR

Event

SAP IMPLEMENTATION: FROM PROTOTYPING TO GLOBAL ROLLOUT

The experts from Syskoplan Reply support you on your journey from a successful implementation of an SAP solution to a global rollout. The experts follow the SAP Activate methodology, but developed a unique procedure for rollouts, enriched with specially developed accelerators.

23.09.2021 / Webinar

Event

SAP MARKETING CLOUD OR EMARSYS - STRENGTHS AND DECISION GUIDANCE

SAP has been offering a proven solution for many years with the SAP Marketing Cloud. Recently, a second platform was added to the portfolio: Emarsys. Syskoplan Reply offers SAP customers and interested parties an overview of both platforms, answers initial questions and supports in making the right decision to switch.

21.09.2021 / Webinar

Event

SAP SALES CLOUD ACCELERATOR (III): EXPANSION LEVELS OF SAP SALES CLOUD

Syskoplan Reply locates, in the third part of this series, the SAP Sales Cloud in an enterprise architecture for SME and gives an outlook on possible expansion levels of digitalization in your company.

16.09.2021 / Webinar

Event

GET TO KNOW THE SAP SALES CLOUD UPDATE 21/08

In this session, Syskoplan Reply presents new features of the SAP Sales Cloud Update 21/08 and gives an impression of how to leverage them for your sales team. The experts highlight their favorite new features of SAP Sales Cloud and show you how to adapt your solution to your specific business needs

09.09.2021 / WEBINAR

Event

SAP Service Cloud release 21/08

In this session the Syskoplan Reply experts take a deep dive into the new features of the August 2021 release (21/08), analyze them from a business point of view and highlight business benefits which could be obtained by its adoption. Learn about new functionalities in SAP Service Cloud and SAP Field Service Management and how to adapt your solution to your specific business needs.

30.07.2021 / Webinar

Event

BUSINESS PROCESS INTELLIGENCE - SUSTAINABLY IMPLEMENTED

In this session, the experts from Sykoplan Reply show you the added value that Business Process Intelligence can create and present their project approach. Based on SAP Activate, they guide you through a seamless implementation from process modeling to process mining and automation.

16.07.2021 / Webinar

Event

RETHINKING REVENUE GROWTH MANAGEMENT: A HOLISTIC APPROACH

In this session, the experts from 4brands Reply and Global Solutions give an insight into best practices of RGM from an IT and conceptual perspective. The structure of a sustainable RGM process as well as practical experiences from projects to avoid stumbling is presented.

15.07.2021 / Webinar

Event

SAP SALES CLOUD ACCELERATOR (II): MODULAR ADD-ONS

In the second part of this series, the Syskoplan Reply experts explain the advanced processes and functions like campaign management and order management that can be included in the implementation of SAP Sales Cloud over additional add-on packages.

13.07.2021 / Webinar

Event

SAP SALES CLOUD ACCELERATOR (I): AN INTRODUCTION

Syskoplan Reply offers the implementation of SAP Sales Cloud for SME over the SAP Sales Cloud Accelerator program. In the first part of the series, the experts give an insight into the look and feel of the solution and its capabilities and explain the program approach.

02.07.2021 / WEBINAR

Event

SAP S/4 HANA LISTING AND AUTOMATIZATION

The procurement and ordering processes of companies need to be continuously adapted in order to remain competitive. The 4brands Reply experts show how listings can be represented in SAP S/4 HANA and improve your company’s purchasing process.

09.06.2021 / WEBINAR

Event

CONNECT THE BEST: CONTENTFUL WITH SAP COMMERCE CLOUD FOR AGILE ECOMMERCE

In this session, Portaltech Reply introduces their new SAP Commerce Cloud / Contentful connector. The experts provide together with Contentful insights on how to use a powerful, scalable ecommerce system in combination with a modern and specialized headless content solution.

28.05.2021 / WEBINAR

Event

B2B PORTALS – SIMPLIFY PROCESSES WITH YOUR BUSINESS PARTNERS

Give your portal in the corporate design a consistent, multi-app user experience and offer your business partners individualized access to information and business data at one central point. The experts from 4brands Reply use a live demo to demonstrate how to use a B2B portal. They explain how it can help to digitally map and manage cross-company business processes quickly and easily.

25.05.2021 / WEBINAR

Event

CUSTOMER EXPERIENCE WITH SAP SERVICE CLOUD RELEASE 21/05

In the major releases of SAP Service Cloud, including Field Service Management, new features are implemented which could directly impact your business. The Syskoplan Reply experts deep dive into the new features of the new may release, analyzing them from a business point of view and highlighting business benefits which could be obtained by its adoption.

21.05.2021 / WEBINAR

Event

MS TEAMS PHONE INTEGRATION FOR SAP SERVICE CLOUD

Learn in this Syskoplan Reply session, how the integration of Microsoft Teams’ phone features with SAP’s holistic view on the customer streamlines optimises the communication processes with great benefits for the employee and customer experience.

07.05.2021 / WEBINAR

Event

Cost-to-Serve: Maximizing true Customer Profitability

Consumer goods manufacturers are moving in the direction of customer centricity and individual offer. In this webinar, 4brands Reply explain how you, as a manufacturer, can get maximum transparency of your revenues and costs per customer and how you will be able to optimize your product and customer portfolio.

30.04.2021 / Webinar

Event

MAKE MY DAY - ROUTE PLANNING

Efficient route planning is a key factor for successful field service execution. Reply Routes offers new possibilities to plan routes for your field staff more efficiently and provides dynamic prioritization of visit destinations. It is integrated with SAP Sales Cloud to react quickly to changes in customers. It provides also added flexibility due to corridor search.

16.04.2021 / Webinar

Event

THE WAY TO AN INTELLIGENT ENTERPRISE

In this session 4brands Reply shows the way to an intelligent enterprise with SAP S/4HANA. The experts highlight the benefits of the SAP Rise Program in combination with 4brands Reply’s project accelerators for the SAP S/4HANA implementation.

26.03.2021 / Webinar

Event

Excel was yesterday, Planning 4.0 is now

Today's business planning is no longer the sum of isolated sub-plans, instead they are highly networked and integrated solutions that minimize effort and risk while maximizing confidence and accuracy. 4brands Reply, gives an overview of how Planning 4.0 can look like in the SAP Analytics Cloud and SAP IBP.

12.03.2021 / Webinar

Event

Digital and Feedback-Supported collaborative Marketing and Sales

In this session, the experts from 4brands Reply demonstrate in a live demo how a digital marketing and sales process based on feedback-oriented marketing campaigns can work in combination with SAP Sales Cloud and SAP Marketing Cloud.

26.02.2021 / Webinar

Event

Closing the Experience Gap with Qualtrics

In this webinar, the experts from 4brands Reply show in a live demo how to leverage experience data from Qualtrics and operational data from SAP Sales Cloud to bring customer experience to the next level.

12.02.2021 / Webinar

Event

Leveraging the Power of Inventory Optimization

With SAP IBP Inventory Optimization, you get the ability to combine planning and monitoring of inventory and keep an overview of the supply chain. 4brands Reply shows how to benefit from innovative approaches of inventory optimization and how to implement these with SAP IBP's Inventory Optimization solution.

29.01.2021 / Webinar

Event

Digital Promotions in the FMCG Industry

In the consumer goods industry, advertising is constantly changing and reinventing itself as new technologies emerge. In this 4brands Reply session, you get an understanding of the SAP Marketing Cloud as an optimal solution for individual and efficient advertising campaigns and experience.

04.12.2020 / Webinar

Event

Your Company´s next top Model: Best fit Forecasting

Excellent demand forecasts are the basis for successful business decisions and help to better manage the supply chain. Within SAP IBP for Demand, the demand planning process has been completely rethought. In this session 4brands Reply shows how to benefit from the Demand Planning Solution with SAP IBP.

03.12.2020 / Webinar

Event

Digital Selling Solutions for Utilities: SAP Sales Cloud

Every customer is important. If processes run quickly and efficiently and individual customer reactions are still possible, valuable business potential results. In this webinar, Power Reply shows how this is possible with the SAP Sales Cloud.

26.11.2020 / Webinar

Event

Customer Service on all Channels: SAP Service Cloud

Use products from the cross-selling network or bring your own products and services into the cross- and up-selling process: Power Reply's experts show how customer service can be made digital, automated and intelligent - all in one application.

20.11.2020 / Webinar

Event

Demand Sensing: Kick-Start your Supply Chain Digital Transformation

The digitalization of supply chains is one of the key issues for managers. Demand Sensing is the ideal starting point to address the digital supply chain transformation. In this presentation, the experts from 4brands Reply explain how manufacturers can integrate promotional offers in the stationary retail sector into their sales planning early and efficiently and optimize your inventories according.

17.11.2020 / Webinar

Event

Addressing customers specifically and efficiently with SAP Marketing Cloud

The correct opt-ins and an accurate analysis of a campaign are essential. Defining the right customer target group easily and keeping customer data reliably up-to-date is a long-term win. In this webinar, experts from Power Reply provide insights on how this can work with the SAP Marketing Cloud.

06.11.2020 / Webinar

Event

Sales & Operations Planning: The next level with SAP IBP

Sales & Operations Planning is a core process for aligning plans across the enterprise and responding effectively to market demands. 4brands Reply offers an integrated platform with SAP IBP for your sales and operations planning processes.

09.10.2020 / Webinar

Event

The key to the future ecosystem of companies

The integration of data from external business processes is the next step towards the future business ecosystem, which sustainably improves the competitiveness of a company. 4brands Reply presents possible scenarios and shows use cases based on the SAP Cloud Platform.

30.09.2020 / Webinar

Event

Reaching the next level in Sales Forecasting: What's new in SAP Sales Cloud

SAP Sales Cloud solutions are designed to empower your teams to sell anytime, anywhere, and to get the right insights at the right time. Datahug, a leader in intelligent forecasting and pipeline management, is now part of the SAP Sales Cloud solution portfolio to support you in your Sales Forecasting process.

25.09.2020 / Webinar

Event

Simplify Integration: SAP Cloud Platform Integration Suite

Data and hybrid integration scenarios between on-premises and cloud can also be simple: In this webinar, 4brands Reply demonstrates on a use case which connectivity options are feasible with SAP CPIS.

24.09.2020 / Webinar

Event

SAP Service Cloud: New Features and Business Benefits

Syskoplan Reply takes a deep dive into the main characteristics of the new release of SAP Service Cloud, analyzing the new features from a business point of view and highlighting direct business benefits.

11.09.2020 / Webinar

Event

Smart Data for Field Services

Potential in the sales area: Use a web crawler that extracts freely available information about existing and potential customers from the Internet and integrates the customer data. In this session 4brands Reply demonstrates the added value of external web data in the sales process.

24.07.2020 / Webinar

Event

Efficient promotions - Success through intelligent promotion controlling

Many point-of-sale promotions do not achieve a positive contribution margin. Promotion controlling is the prerequisite for the sustainable improvement of marketing concepts and the development of a promotion strategy. 4brands Reply informs about how companies with Smart Price Integration gain valuable insights at sales prices.

10.07.2020 / Webinar

Event

Simple, fast and intelligent - use AI-based analyses for your decision making

When considering sales analyses, the question often arises: How does this one outlier in the sales figures occur? Or why do the values deviate so strongly from the average? 4brands Reply shows how to find the right answers.

26.06.2020 / Webinar

Event

Intelligent sales planning: Easier planning and better decisions

Easier and faster planning, a holistic view of your customers, better and more substantiated decisions. With the smart planning solution for the consumer goods industry, 4brands Reply provides a modern and integrated platform based on the SAP Analytics Cloud (SAC) for your sales.