Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Approaching the complex topic of Intelligent Enterprise combined with the best possible Customer Experience in an orchestrated way constantly presents companies with new challenges. A comprehensive understanding is indispensable, which, in addition to precise knowledge of consumer and user needs, also includes an outstanding creative and technical implementation at all touchpoints.
In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current requirements. Attendees learn how to make business, data, contact and communication with customers more efficient using AI and cloud solutions from SAP. Reply experts with years of project experience give valuable insights into the state-of-the-art SAP technologies and innovative solutions..
The e-commerce world is subject to a constant process of change. In order to offer customers a sustainable, personalized and exceptional shopping experience, it is therefore more important than ever to keep pace with the latest trends and technologies. This Webinar gives an introduction into Metaverse and Circular Economy and informs about general expectations in e-commerce for the coming years.
Syskoplan Reply presents the new features of the SAP Sales Cloud Update 2205 and shows how to adapt your solution to your specific business needs.
How control, secure and manage your APIs with SAPIn this session, the
Syskoplan Reply experts show how
SAP API Management delivers value in controlling, securing and managing one single API to an entire API landscape mostly without touching the API itself.
Syskoplan Reply shows how customer experience can benefit from the use and integration of unstructured data. Learn how intelligent sales order creation and smart ticket handling can be integrated into existing solutions, and how processes benefit from fast, efficient and stable assistance. SAP Data Intelligence is introduced as the new solution from SAP to process and manage your data in a diversified landscape.
Syskoplan Reply takes a deep dive into the new features of the May release 2205. For Field Service Management, the experts present further developments of the Modal UI and new planning functionalities within the Service Map.
4brands Reply helps their customers in the consumer goods industry to rethink their supply chain processes and align them more customer centric. With 4brands Reply’s Demand Driven approach, your Supply Chain is closer to the pulse of the customer and responds in the best possible way to consumer needs. The experts show how you can successfully implement Demand Driven Supply Chain with SAP IBP and SAP S/4HANA.
The first customer contact is crucial. In this webinar Syskoplan Reply shows how to retain customers in the long term by integrating the Amazon Connect phone widget with SAP Service Cloud. That provides an easy-to-use omnichannel cloud contact center that can accept both voice and chat requests.
In this webinar, the experts from 4brands Reply and Global Solutions Europe provide insights into best practices of Growth and Value Scouting from an IT and conceptual perspective including must-haves in times of inflation. The experts present a toolbox embedded in the revenue growth management process that provides short- and long-term transparency, shows causal relationships and ensures controllability.
In this webinar, Syskoplan Reply shows what opportunities arise from the classification and analysis of unstructured data, what solutions SAP Data Intelligence offers for this purpose and how direct integration into existing applications is possible.
Syskoplan Reply explains all about the challenges of modern self-service analytics for business users. Learn about a cloud-based solution approach that enables you to perform data extraction, preparation and modeling, and learn how to create a data model in SAP Data Warehouse Cloud.
In this session, Syskoplan Reply demonstrates how Data Intelligence can be used to create accurate sales forecasts based on historical information from various data sources.
4brands Reply shows how you can use Artificial Intelligence to automate your search process for qualified gastronomy customers. Based on practical use cases, they demonstrate how to identify potential leads with significantly reduced effort, taking into account sales-relevant criteria of your existing customers. Benefit from the new possibilities of AI-driven lead generation and shape your future customer contacts profitably.
To stay competitive, it has never been more important to know your customers’ needs in order to create personalized experiences. With the SAP Customer Data Platform, SAP offers a solution that collects, consolidates and analyzes transactional, behavioral, social media and demographic data from all systems in real time. Join this Syskoplan Reply session and learn about the advantages and strengths of SAP CDP.
SAP Analytics Cloud (SAC), SAP offers a modern platform for BI, planning and prediction in the Public Cloud.
Syskoplan Reply demonstrates how the SAC can be used to improve the planning process and decrease recurring efforts and simultaneously improve
Intelligent Sales Execution, as part of SAP Sales Cloud, offers a comprehensive, datahug-based solution to analyze existing data and forecast in detail. Syskoplan Reply presents the main features and benefits of using SAP Intelligent Sales Execution.
In this session by Syskoplan Reply, you get insights into the extended integration with Microsoft Teams and new functionalities with regards to service emails. This release of SAP Field Service Management convinces with insights into the policy planner of automated scheduling as well as further improvements on the service map and the new modal UI of the time and material approval screen.
Syskoplan Reply demonstrates in this webinar how Embedded Analytics can be used for operational reporting in the areas of sales and service. Get a demonstration of embedded analytics capabilities for end users in
S/4HANA. Understand limitations of embedded analytics and how they can be addressed with the
SAP Analytics portfolio.
Syskoplan Reply presents the new features of the SAP Sales Cloud Update 2202 and gives an impression of how to leverage them for your sales team.
4brands Reply supports their customers in the consumer goods industry to rethink their planning processes. Through their AI-driven planning approach, the 4brands Reply experts integrate key factors influencing your sales, such as price information and promotion data, and accelerate your sales planning process.
Many companies today try to think and act customer-centric. Stadtwerke Düsseldorf togehter with
Power Reply and Qualtrics connect all channels and processes to get a direct real-time overview of customer journeys and touchpoints. The experts show what requirements they have for a modern customer experience management.
Customer experience can make a lasting impression on customers of financial service providers. In this webinar
moresophy, Macros Reply and Syskoplan Reply show that CX can be compelling for everyday processes when all aspects are considered and how CX is possible with the combination of SAP Qualtrics, moresophy Contextsuite and Macros eWorkplace.
To provide light-weight cloud applications tailored to customer needs, SAP offers both SAP Fiori and the Cloud Application Programming Model. These innovations simplify the management and development of powerful applications with appealing designs and great user experience. Syskoplan Reply offers SAP customers and interested parties an overview of both technologies and outlines a representative project plan.
In this session, Syskoplan Reply presents the Machine Learning abilities of SAP Sales and Service Cloud. Get an overview of the newly added features and learn how to add value to your daily sales and service routines.
Syskoplan Reply takes a deep dive into the new features of the November 2021 release (21/11). Participants get insights into the improved customer communication in terms of e-mail handling and the planned future architecture inclusive service processes between SAP S/4HANA and SAP FSM.
Smart shelf technologies in retail stores enable a fully automated, continuous shelf monitoring process. 4brands Reply's intelligent Sales Force Automation platform uses automatically collected data to provide new insights into the development of Perfect Store Scores for individual stores and proposes next visits that promise the best value for achieving sales targets.
Syskoplan Reply presents the new features of the SAP Sales Cloud Update 21/08 and gives an impression of how to leverage them for your sales team.
If the master data of organizations is not correct, there is a risk of transactional data being erroneously linked. This is where SAP Master Data Governance (MDG) can help with the assurance of data consistency, data quality and correctness across the companies system landscape.
Syskoplan Reply gives an overview of the SAP Master Data Governance capabilities with a focus on MDG for Business Partners.
Customer centricity increasingly becomes the key differentiator for companies.
Syskoplan Reply shows how to integrate methods of the Human Centered Design approach easily and effectively in SAP implementation projects. Participants get an overview of the Human Centered Design approach and the general
Syskoplan Reply implementation approach (based on SAP Activate methodology).
Syskoplan Reply presents MOSAIC: By providing concerted SAP Data Warehouse Cloud content to integrate SAP Sales Cloud with SAP S/4HANA data, a sophisticated dashboard built on SAP Analytics Cloud allows for deep insights into the correlation between sales activities and generated margin.
To show how to accelerate the process of getting your listed product innovations to the shelves, 4brands Reply demonstrates how a joint digital process of marketing and sales looks like. Learn about an integration scenario based on Qualtrics, SAP Sales Cloud, SAP Marketing Cloud and SAP Analytics Cloud that enables an accelerated process.
Good business decisions are based on data and have an impact on business development. Using the example of customer-centric processes and their mapping in the SAP Customer Experience Portfolio, these components are presented with regard to the interaction with the personas involved. Syskoplan Reply offers an overview of the products involved and shows how the consistent inclusion of personas optimizes business decisions.
Intelligent Sales Execution, as part of SAP Sales Cloud, offers a comprehensive, datahug-based solution to analyze existing data and forecast it in detail. Syskoplan Reply presents the main features and benefits of using SAP Intelligent Sales Execution. They also provide helpful information on how to activate the tool and answer initial questions.
In this webinar the experts of 4brands Reply show how to gain relevant insights into retailer margins of your products using real-time retail prices and a modern targeted dashboard.
With the SAP Analytics Cloud (SAC), SAP offers a modern platform for BI, planning and prediction in the Public Cloud. Syskoplan Reply demonstrates how the SAC can be used to improve the planning process and decrease recurring efforts and simultaneously improve planning quality.
Syskoplan Reply presents the highlights and benefits of Intelligent Sales. Get an overview of the added value of Intelligent Sales for your daily sales routine. Learn how you can control and manage your opportunities in a targeted manner.
In this session, the experts from Syskoplan Reply show how the integration of Microsoft Teams' phone features optimises communication processes - with great benefits for the employee and customer experience.
The experts from Syskoplan Reply support you on your journey from a successful implementation of an SAP solution to a global rollout. The experts follow the SAP Activate methodology, but developed a unique procedure for rollouts, enriched with specially developed accelerators.
SAP has been offering a proven solution for many years with the SAP Marketing Cloud. Recently, a second platform was added to the portfolio: Emarsys. Syskoplan Reply offers SAP customers and interested parties an overview of both platforms, answers initial questions and supports in making the right decision to switch.
Syskoplan Reply locates, in the third part of this series, the SAP Sales Cloud in an enterprise architecture for SME and gives an outlook on possible expansion levels of digitalization in your company.
In this session, Syskoplan Reply presents new features of the SAP Sales Cloud Update 21/08 and gives an impression of how to leverage them for your sales team. The experts highlight their favorite new features of SAP Sales Cloud and show you how to adapt your solution to your specific business needs
In this session the Syskoplan Reply experts take a deep dive into the new features of the August 2021 release (21/08), analyze them from a business point of view and highlight business benefits which could be obtained by its adoption. Learn about new functionalities in SAP Service Cloud and SAP Field Service Management and how to adapt your solution to your specific business needs.
In this session, the experts from Sykoplan Reply show you the added value that Business Process Intelligence can create and present their project approach. Based on SAP Activate, they guide you through a seamless implementation from process modeling to process mining and automation.
In this session, the experts from 4brands Reply and Global Solutions give an insight into best practices of RGM from an IT and conceptual perspective. The structure of a sustainable RGM process as well as practical experiences from projects to avoid stumbling is presented.
In the second part of this series, the Syskoplan Reply experts explain the advanced processes and functions like campaign management and order management that can be included in the implementation of SAP Sales Cloud over additional add-on packages.
Syskoplan Reply offers the implementation of SAP Sales Cloud for SME over the SAP Sales Cloud Accelerator program. In the first part of the series, the experts give an insight into the look and feel of the solution and its capabilities and explain the program approach.
The procurement and ordering processes of companies need to be continuously adapted in order to remain competitive. The 4brands Reply experts show how listings can be represented in SAP S/4 HANA and improve your company’s purchasing process.
In this session, Portaltech Reply introduces their new SAP Commerce Cloud / Contentful connector. The experts provide together with Contentful insights on how to use a powerful, scalable ecommerce system in combination with a modern and specialized headless content solution.
Give your portal in the corporate design a consistent, multi-app user experience and offer your business partners individualized access to information and business data at one central point. The experts from
4brands Reply use a live demo to demonstrate how to use a B2B portal. They explain how it can help to digitally map and manage cross-company business processes quickly and easily.
In the major releases of SAP Service Cloud, including Field Service Management, new features are implemented which could directly impact your business. The Syskoplan Reply experts deep dive into the new features of the new may release, analyzing them from a business point of view and highlighting business benefits which could be obtained by its adoption.
Learn in this
Syskoplan Reply session, how the integration of Microsoft Teams’ phone features with SAP’s holistic view on the customer streamlines optimises the communication processes with great
benefits for the employee and customer experience.
Consumer goods manufacturers are moving in the direction of
customer centricity and individual offer. In this webinar,
4brands Reply explain how you, as a manufacturer, can get maximum transparency of your revenues and costs per customer and how you will be able to optimize your product and customer portfolio.
Efficient route planning is a key factor for successful field service execution. Reply Routes offers new possibilities to plan routes for your field staff more efficiently and provides dynamic prioritization of visit destinations. It is integrated with SAP Sales Cloud to react quickly to changes in customers. It provides also added flexibility due to corridor search.
In this session 4brands Reply shows the way to an intelligent enterprise with SAP S/4HANA. The experts highlight the benefits of the SAP Rise Program in combination with 4brands Reply’s project accelerators for the SAP S/4HANA implementation.
Today's business planning is no longer the sum of isolated sub-plans, instead they are highly networked and integrated solutions that minimize effort and risk while maximizing confidence and accuracy. 4brands Reply, gives an overview of how Planning 4.0 can look like in the SAP Analytics Cloud and SAP IBP.
In this session, the experts from 4brands Reply demonstrate in a live demo how a digital marketing and sales process based on feedback-oriented marketing campaigns can work in combination with SAP Sales Cloud and SAP Marketing Cloud.
In this webinar, the experts from 4brands Reply show in a live demo how to leverage experience data from Qualtrics and operational data from SAP Sales Cloud to bring customer experience to the next level.
SAP IBP Inventory Optimization, you get the ability to combine planning and monitoring of inventory and keep an overview of the supply chain.
4brands Reply shows how to benefit from innovative approaches of inventory optimization and how to implement these with SAP IBP's Inventory Optimization solution.
In the consumer goods industry, advertising is constantly changing and reinventing itself as new technologies emerge. In this 4brands Reply session, you get an understanding of the SAP Marketing Cloud as an optimal solution for individual and efficient advertising campaigns and experience.
Excellent demand forecasts are the basis for successful business decisions and help to better manage the supply chain. Within
SAP IBP for Demand, the demand planning process has been completely rethought. In this session 4brands Reply shows how to benefit from the Demand Planning Solution with SAP IBP.
Every customer is important. If processes run quickly and efficiently and individual customer reactions are still possible, valuable business potential results. In this webinar,
Power Reply shows how this is possible with the
SAP Sales Cloud.
Use products from the cross-selling network or bring your own products and services into the cross- and up-selling process: Power Reply's experts show how customer service can be made digital, automated and intelligent - all in one application.
The digitalization of supply chains is one of the key issues for managers. Demand Sensing is the ideal starting point to address the digital supply chain transformation. In this presentation, the experts from 4brands Reply explain how manufacturers can integrate promotional offers in the stationary retail sector into their sales planning early and efficiently and optimize your inventories according.
The correct opt-ins and an accurate analysis of a campaign are essential. Defining the right customer target group easily and keeping customer data reliably up-to-date is a long-term win. In this webinar, experts from
Power Reply provide insights on how this can work with the
SAP Marketing Cloud.
Sales & Operations Planning is a core process for aligning plans across the enterprise and responding effectively to market demands.
4brands Reply offers an integrated platform with
SAP IBP for your sales and operations planning processes.
The integration of data from external business processes is the next step towards the future business ecosystem, which sustainably improves the competitiveness of a company.
4brands Reply presents possible scenarios and shows use cases based on the
SAP Cloud Platform.
SAP Sales Cloud solutions are designed to empower your teams to sell anytime, anywhere, and to get the right insights at the right time. Datahug, a leader in intelligent forecasting and pipeline management, is now part of the SAP Sales Cloud solution portfolio to support you in your Sales Forecasting process.
Data and hybrid integration scenarios between on-premises and cloud can also be simple: In this webinar,
4brands Reply demonstrates on a use case which connectivity options are feasible with SAP CPIS.
Syskoplan Reply takes a deep dive into the main characteristics of the new release of SAP Service Cloud, analyzing the new features from a business point of view and highlighting direct business benefits.
Potential in the sales area: Use a web crawler that extracts freely available information about existing and potential customers from the Internet and integrates the customer data. In this session
4brands Reply demonstrates the added value of external web data in the sales process.
Many point-of-sale promotions do not achieve a positive contribution margin. Promotion controlling is the prerequisite for the sustainable improvement of marketing concepts and the development of a promotion strategy.
4brands Reply informs about how companies with Smart Price Integration gain valuable insights at sales prices.
When considering sales analyses, the question often arises: How does this one outlier in the sales figures occur? Or why do the values deviate so strongly from the average?
4brands Reply shows how to find the right answers.
Easier and faster planning, a holistic view of your customers, better and more substantiated decisions. With the smart planning solution for the consumer goods industry,
4brands Reply provides a modern and integrated platform based on the
SAP Analytics Cloud (SAC) for your sales.