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De Agostini Publishing S.p.A., a company of the De Agostini Editore S.p.A. Group and leading Italian publishing house with 120 years of history, has always had a knack for adapting its business model to the latest market changes, thus offering its customers the best possible quality.
In this context, the need to standardise and centralise the management of the end customer was identified. The solution involved a single cloud-based sales order management system for all Group companies, operating in different international markets and equipped with highly heterogeneous legacy systems, while maintaining the current systems to capitalise on investments already made in the past.
Standardising and speeding
up internal processes
Acting as a hub amongst all the various digital systems involved, enabling integration with different payment systems and accounting systems currently in use
Managing the process of sending
sales orders to various
Ensuring a single database
for subsequent business
De Agostini Editore - Sub-holding leader of the Group’s editorial activities, operates in 30 countries with publications in 13 languages and is organised in the following business areas:
• Publishing, including traditional collectible activities and subscription commerce initiatives;
• Libri e Scuola (focused on the educational sector), which encompasses the editorial operations of DeAgostini Scuola, DeA Planeta Libri and Libromania
• Digital DeAgostini, which manages the DeAKids and DeAJunior satellite TV stations and the DeAbyDay.it network, as well as KidsMe, company specialised in the development and distribution of TV content dedicated to the children and family segment.
Air Reply is the Reply Group company specialised in the design and integration of the innovative Cloud-based NetSuite ERP solution. Air Reply is a NetSuite Solution Provider and Select Member of the SuiteCloud Developer Network (SDN) and has developed the Italian localisation bundle for NetSuite (NExIL), which enables Italian companies to meet the tax requirements set out in Italian legislation using NetSuite.
Thanks to its highly specialised team, Air Reply provides end-to-end support to companies in the Italian and European market. With their extensive knowledge of business and regulatory processes, the Air Reply team enables customers to review business functions that need to be migrated to a cloud-based model and to design and implement customised applications (desktop and mobile).