Luxembourg Outlook on Outsourcing:
A Panel Discussion

WEBINAR (English Language)

April 7, 2020 | from 5.00 to 6.00 p.m. CET

Outsourcing: The Warning Bells Have Started To Ring

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Over the last decade, financial institutions have been increasingly interested in outsourcing business activities in order to reduce costs and improve their flexibility and efficiency. By taking into consideration the global coronavirus pandemic and the dependencies on service providers for outsourced activities, it becomes obvious that the current situation drives financial institutions to explore new back-up plans, instead of relying and considering just the existing Plan B.

Avantage Reply and e*finance consulting Reply organized a unique webinar to discuss a few handy tips from our Practical Guide on Outsourcing released in March 2020, and to hear key insights from the industry experts in Luxembourg on the subject of Outsourcing and Third Party Risk Management.


In this webinar, attendees got the chance to:

  • Understand the key messages from the Revised EBA Outsourcing Guidelines.
  • Gain an industry-wide view on how the pan-European regulators transposed the EBA Guidelines at local level – with a focus on regulatory practices in Luxembourg.
  • Learn from the industry experts in Luxembourg on how to keep outsourcing frameworks relevant to changes in the market and environment.
  • Ask questions and hear ideas and examples from the panel members on industry approaches to get the most out of the outsourcing process.

This was a truly engaging online event, which covered insightful presentations followed by a Q&A panel discussion with our guest speakers from Aviva Investors, Pictet & Cie (Europe), State Street Bank Luxembourg and Reply.


5:00 – 5:25PM: Overview of the Practical Guide: Outsourcing – The Warning Bells Have Started to Ring
Karine Marechal, Associate Partner, e*finance consulting Reply
Magdalena Murawska, Manager, Avantage Reply

5:25 – 6:00PM: Panel Discussion and Q&A
Mario Pirola, Chief Risk Officer, Pictet & Cie (Europe) SA
Virginie Lagrange, Senior Advisor and Independent Non-Executive Director (Aviva Investors, Banque Havilland, SGBT)
Elisa Alonso Sanz, Head of Control, Governance and Regulatory Compliance, State Street Bank International GmbH, Luxembourg
Karine Marechal, Associate Partner, e*finance consulting Reply


On April 7th 2020 from 5.00 to 6.00 p.m. CET

The online session ran for 1 hour on Zoom and was held in English


Reply's Webinars series covers all industries and spans the latest innovation trends.