REPLY COMMERCE EXPERIENCE
BOOTH & NETWORKING AREA
EXPLORE AND EXPERIENCE SOME INNOVATIVE SOLUTIONS FROM THE COMMERCIAL SECTOR AT THE REPLY BOOTH WHERE THERE WILL BE LIVE DEMONSTRATIONS. THE NETWORK REPLY EXPERTS ARE AVAILABLE FOR ONE-TO-ONE MEETINGS WHERE YOU CAN DISCUSS THE TOPICS FURTHER. WITH REGARDS TO THE FUTURE OF NEW TECHNOLOGIES AND MARKET TRENDS.
3D VISION FOR AN ENHANCED DIGITAL SHOPPING EXPERIENCE
Discovery Reply, Protocube Reply
Viewing the products in details is essential for the customer and the merchant as they pay close attention to the product representation.
An astonishing stereoscopic view of your products without glasses or other devices in your digital windows or in-door digital displays draws customer’s attention and offers them a fun and interactive experience.
We present an innovative system that combines 3D no-glasses view, Content Management, Digital Signage, 3D modelling technologies and real time interactive customization of products through a charming digital experience for attracting the foot traffic into your store and tie more customers to your brand. Videos, 3D animations and 3D configurators present your brand, your products and involve the customers in a natural 3D vision experience while a backend system flexibly manages the contents personalized for each monitor.
ADVANCED CONTROL OF ECOMMERCE PLATFORMS
Blue Reply
The AI and Application Performance Monitoring technologies, appropriately integrated, enable all the stakeholders of an ecommerce platform to have control, management and vision of all the elements that contribute to the technical and business performance of the platform, regardless of the technological platform used.
Blue Reply has implemented as a commerce solutions, a technological and methodological framework that allows the optimisation of the level of control in terms of technical and business performance. In particular, Dynatrace was used for the Application Performance
Monitoring and IBM Watson Conversation in order to create a supporting digital agent.
The two technologies were integrated and evolved with specific implementations that increased completeness by providing: a dashboard with a portfolio of KPI business oriented (as well as technical) and a digital agent (Chatbot) that allows the user to interact on a new channel and with a new User Experience.
The demo will be developed specifically for Netcomm and will only be a prototype. The company intends to represent, as a use case, a negative performance of ecommerce in terms of sales in order to show how the dashboard works. The user can ask in the natural language (verbally or in writing) to the chatbot the cause of the degradation; the system will show the problem in dashboard.
DIGITAL EXPERIENCE DESIGN, FOR DIGITAL PAYMENTS
Pay Reply
The retail market is characterized by a profound digital transformation that involves both operating and business models. In the area of payments, this sector is mainly impacted by two elements: the introduction of innovative payment methods that are flanked by the traditional monetary instruments (eg Alipay in the fashion sector), the creation of innovative purchasing and payment experiences that allow interaction between physical and digital stores.
In this context, Pay Reply has developed skills on Digital Payment which include specialized consultancy, Customer Experience design and technological development. The introduction on the market of POS Android and the new paradigm of distribution of services based on store, has allowed us to develop a specific expertise in the implementation of payment solutions that make the most of its potential. As part of NetComm, Pay Reply wants to present its know-how and design methodology and fast prototyping whilst presenting some cases linked to payment via Android POS.
SUPPLY CHAIN EXECUTION: CONVERGENCE FOR ECOMMERCE
Logistics Reply
Live presentation of Reply solutions in the Supply Chain Execution area based on the LEA Reply platform. We will demonstrate how our solutions can bring the benefits of efficiency, visibility and collaboration throughout the supply chain, in order to provide a complete and effective Omnichannel experience for end users.
Demo: “Supply Chain Execution Convergence for E-Commerce”
Visit the Reply stand for a live demo of our Supply Chain Execution solutions based on the LEA Reply Platform. We will demonstrate how our solutions can improve efficiency, visibility and collaboration along the entire supply chain to offer a complete and effective omnichannel experience to end customers.
Demo contents:
- WMS: efficiency and control of inventory activities at the warehouse
- Proof of Delivery: certified deliveries in a fully mobile context, real-time updates and digital signatures.
- Dropship: fulfilment solution based on the dropshipment model (direct from supplier to end-customer) bringing visibility to e-commerce shipments