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Improve your services to decrease logistics costs

The logistical-services sector is highly competitive, and a constant commitment to drive down costs is vital. At the same time, the pursuit of profitability becomes a key factor for sustaining the investment to innovate services and adopt new-generation technologies.

To improve services available to customers, businesses need to lay the foundations for offering a portfolio of services with greater added value. Reply focuses on the following areas:

  • Workforce Management: the ability to meet customer demand by quantifying the effort required, providing appropriate staffing for each skill (and suitable-sized teams), and calculating the execution time required.
  • Transport Planning and Management: enabling deliveries to be consolidated for several customers, to optimise vehicle loading, routes and stops, and thus reduce shipping costs.
  • Effective Warehouse Management: systems to keep different clients’ stocks virtually separate while providing the means to determine handling costs.

Reply bases its integrated solutions for the logistics industry on its proprietary product suite, Click Reply™. In addition, to meet the needs of companies wishing to implement warehouse management solutions in a short timeframe or for limited periods, Reply has developed SideUp Reply™, a dedicated suite of cloud solutions provided as a Service.

Although seized of the importance of having an application suite for advance supply-chain management, many logistical-services firms struggle to find the budget, given the limited duration of their service contracts. This problem effectively prevents them from planning for a return on investment with any confidence. Cloud-based SaaS solutions can reduce the implementation risks and significantly increase the chances of working with partners operating in the Supply Chain.

Automatic control systems and integrated RF, RFID, voice-recognition and image-recognition technologies are important factors in achieving the desired operational performance and in optimising overall efficiency.

These applications lay the foundation for creating a portfolio of added-value services that boost a company’s competitiveness while making the costs and benefits clear and measurable.