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Best Practice

HEGOS - ANALYSIS FOR HEALTH GOVERNANCE

The entirety of the data, supported by appropriate tools, is the key to realize innovative systems for backing the decision processes in all phases and activities of Health governance.

FOCUS ON: Public Sector, Public Sector & Healthcare,

Health governance is now an obliged management policy for reconciling increasingly pressing budgetary constraints with people's demand for health. Santer Reply, aware of this need, developed HeGoS (Health Governance Solution), an innovative information system that aims to highlight problems and irregular situations, and provide decision-making analysis tools for Company Management.

THE SOLUTION

The HEGOS solution for overseeing the management of hospitals supports the monitoring processes and the planning and assessment of activities, and allows to meet the following requirements:

  • transmit to the general management, the department directors and the managers of the operational units the analysis for the assessment of the overall performance and the phenomena that contribute to its definition;
  • be acquainted with the activities of consumption and production centers and perform detailed analysis of the activities' costs;
  • manage the process of defining the annual budget and allocate resources on the basis of the planned activities, and not only taking into account the previous periods;
  • support the monitoring and assessment of the objectives to be achieved (management effectiveness), and the monitoring and assessment of the balance between used resources and results achieved (efficiency);
  • identify programmatic or corrective functional actions when the business objectives are achieved;
  • produce the income statement and cash flows of the operating units in order to fulfil the regional information debt;
  • facilitate the identification of therapeutic approaches to measure and standardize the activities in order to treat all patients equally.

The HEGOS system consists of a set of application modules and provides advanced business intelligence services. All modules feed the directional portal which is the main tool for accessing and distributing information.

HEGOS is divided into three distinct areas of knowledge: Address and Strategies, Planning and Control, Medicine and Health. Each area analyses the collected information within a single business data warehouse, historical heritage of the company, and chooses the most suitable tools according to the use and the user. These three areas have different goals:

  • Address and Strategies: analysis of information for the development of business strategies to increase the Company's efficiency.
  • Planning and Control: area that contains vertical analysis modules for the control of expenditure and human resources.
  • Medicine and Health: collection of analysis and studies, typically of healthcare processes.

HIGHLIGHTS

HEGOS offers a more effective management of the information because it allows to:

  • access to all data sources in the company, integrate them into a single view and relate them by Department, Healthcare unit, cost center, process, activity and patient;
  • automate the production of periodic reporting and budget forms;
  • distribute information through the web at all levels of the Company's organizational structure

HeGoS H4C – Cloud Solution

The system of governance of HEGOS Healthcare Organizations provided in Cloud is particularly advantageous for the following reasons:

  • Elimination of hardware and software infrastructure costs;
  • Guaranteed immediate productivity, since the services are "ready to use", with no need to acquire, install, and configure any hardware or software;
  • An almost immediate customization of the environment (activation and deactivation of the various modules);
  • Availability of standard reports (ongoing);
  • Access through mobile devices (tablets and smartphones).

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